Sales Engineer

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Overview

Smartling is seeking a talented, ambitious and detail oriented Sales Engineer to join our growing Sales team in NYC. At Smartling, we offer a fast-paced, innovative environment where you will be empowered to propose technical and business solutions and be set up for success. This is an excellent opportunity for a determined well-organized individual who likes challenges and is committed to evolving their career on the technical side of software sales. You are probably equally willing to step up and take center stage, as you are comfortable letting others be the star while you support them – depending on what the deal needs.

In this role, you will be involved in all aspects of the sales cycle, including prospecting, qualification, discovery, performing demonstrations, proposal creation, and hand-off to post-sales implementation services. Work from home and/or travel 30%.

Tasks at Hand

  • Support Enterprise Sales representatives to meet revenue goals.
  • Create custom demonstrations based on customer needs.
  • Demonstrate Smartling solutions.
  • Manage pilot implementations with proven project management skills.
  • Work with internal resources to solve customer issues.
  • Build and sustain great customer relationships.
  • Develop new tools and process improvements.
  • Contribute new feature requests and be a conduit for customer feedback.
  • Delight customers.

Must Have

  • Experience in the Technical pre-sales role: Sales Engineer, Solution Engineer, Solution Consultant, 2-3 years minimum.
  • Experience selling B2B software at an Enterprise level.
  • Experience selling SaaS.
  • Experience with at least two out of three: API, website tech (http, html/css, js) and/or mobile app development.

Nice to have

  • Knowledge of or sales experience in content management systems, e-commerce stacks, martech or document management systems is a plus
  • Knowledge of and proficiency in selling methodologies such as Sandler, Solution Selling, Challenger or equivalent is a plus.

You are

  • Results-focused. Center on professional and personal growth.
  • Enthusiastic. A fun and energetic co-worker.
  • An analytical thinker. “If there is a problem I have a solution” attitude.
  • A Leader. Proactive and will use excellent judgment when dealing with issues.
  • Detail-oriented. Supremely well organized with attention to detail.
  • A Team Player. Ability to work effectively and cross-functionally within all levels of management, both internally and externally.
  • Eager to learn. A new vertical, a new product, ever changing customer situations are all opportunities to grow.

What matters to Smartling?

Two things: help our clients grow their businesses and helping you grow both professionally and personally.

  • Competitive salary and employee stock purchase plan.
  • An opportunity to learn and advance your career.
  • An energetic, value-driven, and fun culture and team spirit.
  • Take a break when you need it – flexible PTO.
  • Company paid medical/dental/vision/life insurance.
  • Commuter benefits.
  • Convenient office in the middle of Manhattan – just blocks from Penn Station and Grand Central.
  • Team outings (bagel Mondays, baseball games, happy hours, etc).

Smartling, Inc. is an equal opportunity employer. No third party recruiters.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • D3JSLibraries
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • Linkedin Sales NavigatorCRM
    • EquireCRM
    • ZoomInfoCRM
    • YeswareCRM

Location

NY

An Insider's view of Smartling

How would you describe the company’s work-life balance?

My managers and colleagues alike share immense respect for work/life boundaries. As part of a remote organization with teams across different time zones, trust and flexibility are the norm. And when it comes time for a vacation, I know that my team has processes in place to ensure I can truly log off!

Kelly

Sr. Customer Success Manager

How do you collaborate with other teams in the company?

The great thing about collaboration at Smartling is that teams are really focused on outcomes and measured deliverables. This helps everyone know what they need to do to support one another and get positive results.

Andrew

Associate Director, Language Services

What are some things you learned at the company?

I've learned so much at Smartling, but I would say learning about different technical integrations into complex tech stacks has been the most impactful. Having had a very basic understanding, this knowledge has been helpful in growing and closing opportunities! We have an amazing team of Solution Engineers who are always ready and willing to help.

Jose

Sr. Account Executive

How do you empower your team to be more creative?

Simply by focusing on outcomes over outputs. Defining a goal and giving each team member the autonomy to approach it in their own way encourages experimentation, taking risks, and thinking outside of the box.

Grace

Sr. Director, Product

How do you make yourself accessible to the rest of the team?

In our new remote work reality, I make sure to schedule regular check-ins with my team members. I also stay close to Slack where they can reach out at any point. Knowing when to switch from written communication to a call becomes also essential to avoid misunderstanding.

Valerie

Senior Director, Language Services

What are Smartling Perks + Benefits

Culture
Open door policy
OKR operational model
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Professional Development Benefits
Job training & conferences
Promote from within
Paid industry certifications

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