About Us:

At Teachers Pay Teachers (TpT), we're unlocking the power of educator-created content. TpT gives educators access to a trusted, one-of-a-kind community. We are the world's first marketplace of our kind and founded by a teacher, for teachers as the go-to platform for teacher-created content for nearly 15 years. We are currently serving more than 7.5 million users and more than 85% of U.S. teachers. TpT is focused on building the next generation of e-learning experiences for millions of students and teachers across the world. If you haven't heard of TpT yet and want to learn more, just ask any teacher!

About the Team:

Our Sales Operations team helps ensure that we’re able to efficiency and effectively sell TpT School Access, our subscription offering for K-12 schools. The team provides analysis and insight into our sales funnel, recommends improvements to systems & processes, ensures data integrity, and manages our sales tech stack. Your efforts will help teachers get the resources they need - without paying out of pocket.

Role:

Teachers Pay Teachers is looking for a passionate, structured, and data-savvy Salesforce Administrator to join our team and help grow our subscription product for schools. This person will play a critical role in supporting the revenue organization by providing insight, process structure, and strategic thinking to improve sales effectiveness and efficiency. This role will work closely with leadership from Sales and Marketing to drive efficiency across a variety of initiatives.

You'll be driving significant growth for TpT in a key company initiative, getting teachers paid for their expertise, AND giving more educators the resources they need to teach at their best.

Responsibilities:

• Support sales and delivery teams on sales opportunities by providing solutions, project estimates/costs, proposals, and agreements
• Conduct continual data integrity audit, contribute to the roadmap for data enhancements, and implement within Salesforce
• Assist in data import/export/updates, system customization
• Work independently with internal users to define and document recommendations for new requirements and process improvements
• Develop working technology solutions for reference and starting points for the sales organization
• Serve as system administrator for all internal tools and systems including Salesforce, Pardot, Gong, Calendly, Outreach, and ZenDesk
• Handle all core functions including maintaining user accounts, creating reports and dashboards, setting up workflows, and other routine tasks
• Partner with the Sales Ops team leadership team to establish process and strategy improvements using our existing technologies
• Coordinate the evaluation, scope, and completion of new development requests within existing technologies and new platforms
• Assist in training of new users, and grow usage of the tech stack across the organization

Qualifications:

• Minimum two years of experience as a Salesforce administrator within a SaaS business.
• Salesforce Admin certified
• Proven ability to design and implement new processes and facilitate user adoption
• Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
• A documented history of successfully driving projects to completion
• A demonstrated ability to understand and explain complex requirements

Extra Credit:

• 1-2 years in EdTech or Salesforce consulting
• Salesforce advanced certification
• Pardot Specialist certification
• Familiarity with SQL / Python

Benefits & Perks:

At TpT, we believe the positive experience of employees is essential to growth, both individually and collectively. To achieve our mission of ‘Empowering Educators to Teach at Their Best,’ we must also empower the members of our TpT Team to work at their best. To that end, two of our core company values are “We Learn and Grow Together” and “We Enjoy the Journey.” We’ve committed to these values and to our employees through investing in added benefits and perks:

• Comprehensive Medical, Vision & Dental Benefits
• Free Telemedicine Membership - 24/7 access to trusted medical advisors 
• Generous PTO and Wellness Days
• 5 Week “Recharge Leave” after 5 Years, to refresh and celebrate the impact you’ve had at TpT
• Generous Parental Leave (for new parents) for time to adjust to parenthood, plus additional six weeks for the birth parent
• Onsite Mother’s Room
• ‘Employee Resource Groups’ (ERGs) to promote employee inclusivity and belonging
• Engineering Learning Fridays (ELF), to provide space each week for Engineering teams to collaborate and learn from each other
• ‘Professional Development’ Stipend, to support the professional growth of employees (including - but not limited to - subscriptions, books, lectures, etc.)
• Annual Company Events (Camp TpT, Field Day, Hackathons, Holiday Party, Summer Picnic, Classroom Visits, etc.)

Here at TpT we value Diversity & Inclusion and encourage people to bring their most authentic selves to work.  We cultivate an environment where people are recognized and celebrated for their individuality.

Any TpT applicant who requires reasonable accommodations during the interview process should contact the TpT People Ops Team ([email protected]) to make the need for an accommodation known.

Finally, if you’re a California resident, California law requires that we provide you notice about the collection and use of your personal information. We encourage you to read it carefully. You can find our full notice here.