**Remote must be located in the United States of America**

Company Description:

Quartet is a platform that makes it easier for people to get the best mental health care for them. Our technology and services reach people who need care, connect them to the right care, track the quality of their care, and support their care journeys. Backed by $160.5MM in venture funding from top investors like Oak HC/FT, GV (formerly Google Ventures), F-Prime Capital Partners, Polaris Partners, Deerfield Management, Centene Corporation, and Echo Health Ventures, Quartet partners with health insurance plans and health systems in 32 states across the country to help people get the care they need.

We are deeply committed to growing a diverse team and an equitable and inclusive culture where all Quartetians are empowered to be themselves and do their best work. We know this is vital in realizing our mission to improve the lives of people with mental health conditions. As part of our commitment to building a diverse team, we have signed the Parity Pledge and actively encourage applicants of all backgrounds to apply.

About the team & Opportunity: 

Quartet is seeking a full time Salesforce Architect and Platform Manager to manage, develop and maintain our Salesforce CRM platform in order to ensure continued efficiency and productivity for Quartet’s operational teams while increasing the level of service we provide. The position works cross functionally to ensure Salesforce workflows match and meet business requirements. The ideal candidate will have 8+ years of Salesforce platform/design/development consulting experience. The candidate must be self-driven and have the ability to translate business requirements and technical specifications into a functioning solution for rapid development. Additionally, the candidate must be proficient with various configuration aspects of Salesforce including developing and building reports, dashboards, workflows, automations, profiles, page layouts, and permission sets. The candidate will be responsible for providing recommendations for enhancements and modifications to improve system performance, operational efficiency, internal business processes, and reporting. This individual must be committed to solving problems, providing assistance to the user base, and it is essential that they have a diligent work ethic. The ability to collaborate with others as a team player is a must.

This person will manage a team of Salesforce Administrators and closely collaborate with Engineers and members of the Product team.

Accountabilities:

• Understand business needs from multiple stakeholders throughout Quartet and synthesize these needs into solutions that best leverage Salesforce
• Define an architectural strategy that increases operational efficiency and productivity while maintaining a secure and stable environment
• Design and plan integrations between Salesforce and third-party systems
• Manage the development and delivery of solutions, including teams, tools & environments
• Identify best practices, gap areas, and/or any areas of opportunity for improvement in existing process
• Develop training plans, materials, and documentation for platform users

Minimum Qualifications:

• At least 8+ year experience in Salesforce solution and designing including at least 3 years of experience in technical project leadership and execution within the Salesforce ecosystem
• Experience managing and building Salesforce teams, delegating work and defining roles
• Excellent collaboration, influencing, and consensus-building skills. Ability to work with key stakeholders in all job functions (e.g. users, product, developers).
• Adept at requirements analysis, estimation, systems and application design, and testing
• Experience rolling out and using Salesforce Devops tools and procedures including source control
• Experience in Visualforce, SOQL, Lightning application and ProcessBuilders
• Exceptional verbal and written communication skills with both technical users and key business stakeholders
• Experience in integrating enterprise applications with Salesforce
• Salesforce Certified Administrator

Preferred Qualifications:

• Familiarity with health care data
• Understanding of schema design
• Experience working with agile teams
• Familiarity with basic SQL and analytic reporting tools (e.g. Looker, Tableau)
• Ability to work independently
• Prior startup experience
• Nice to have: Salesforce application architecture certification

Employee Benefits for Quartet include: Unlimited vacation, volunteer opportunities, team events, mental healthcare coverage of 15 free therapy sessions + unlimited copay reimbursements, medical, dental + vision coverage, generous parental and military leave, commuter benefits, 401K, and stock option grants.

Want to know what Quartet life is like? Click here to meet our team.

Quartet actively encourages applicants of all backgrounds to apply and is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. To perform this job successfully, an individual must be able to perform essential job duties -  reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If you require assistance in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected] 

Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Quartet does not accept unsolicited headhunter and agency resumes. Quartet will not pay fees to any third-party agency or company that does not have a signed agreement with Quartet.Have someone to refer? Email [email protected] to submit their details to us.