Salesforce Lead
Company Description
Tipico is an energetic, passionate, bold tech company, with a love for all things iGaming and sports! We are driven by our core values: passion, progress and trust, and our goal is to build the best sport betting and online casino products in the industry. Our headquarters are in Hoboken, New Jersey, and Tipico has recently expanded within the US market by opening a second office, located in Denver, Colorado. Let’s Make This Interesting ™
Note: This job will be located in our Hoboken, New Jersey office.
Job Description
The Salesforce Lead is responsible for administering, maintaining and enhancing Tipico’s Salesforce environment. This includes user management and training, creating apps, custom objects and custom fields as well as reports and is achieved by constant contact with business stakeholders and exceptional teamwork. Key duties and responsibilities include:
- Manage day-to-day requests such as creating new users, roles and profiles, permission sets, reports, queues and views in our Service Cloud environment
- Build Salesforce applications using Apex and Visualforce and leverage the full capabilities of the Salesforce platform to support the company's programs
- Communicate with stakeholders to identify business needs and integrate new functionalities.
- Gather requirements for new business processes and suggest best practice solutions
- Stay up to date with major Salesforce releases and proactively suggest new features or functionality to improve processes
- Monitor and troubleshoot multiple integrations into our organization
- Proactively highlight areas of improvement and collaborate with respective stakeholders during implementation
- Educate users of Salesforce and understand their pain points. When delivering a task always focus on high user adoption
Qualifications
Technical Experience
- At least 2-year experience working as a salesforce developer with additional experience working as an administrator
- Strong analytical and problem-solving skills that balance with creative approaches
- Ability to take ownership of tasks with diligence and consistency, with a high level of attention to detail and priority
- Strong communicator with ability to collaborate with stakeholders and teams across the business
- Proficiency in Salesforce Administration
- Experience with SOQL, Apex programming, Visualforce and lightning components
Personal Characteristics
- Exemplifies Tipico values – Trust, Passion and Progress
- With strong sense of ownership and accountability for its work and impact on business
- Open to continuous learning individually and with the Team
- Proactive, innovative and solution-orientated work approach
- Team player with a hands-on approach and attitude
- Excellent collaborator with units across the organization
- Thrives working in a fast-paced and challenging environment
- Constructively challenges with positive arguments
- Comfortable with being challenged / seeking challenge
Nice to have:
- Knowledge of HTML, JavaScript, Salesforce DX, GIT would be considered an asset
Additional Information
What's in it for you:
- Work in an environment where you, your work and ideas matter and have an impact.
- You will be a be part of the newest and up and coming USA online iGaming and sports betting companies in the market.
- Work in a new and young business with high growth potential.
- Build your own success story together with us.
- Work with self-organized, self-responsible and entrepreneurial employees.
- Start-up feeling, backed-up by a leading European sports betting house. We are a high-volume business and are taking off in the US!
- Competitive salary, Medical, Vision, Dental Benefits, unlimited PTO, and more!