Salesforce Technical Lead

| Greater NYC Area
The Team
Customer & Marketing (Overall)
The Customer & Marketing Offering Portfolio integrates our most differentiated, globally recognized customer and marketing businesses. It focuses on owning the commercial agenda through growth strategy, enhanced user experiences, and engagement through the entire customer lifecycle. From our core strengths in creative design, to strategy, platforms and solutions, as well as our continued growth through acquisitions, we are specifically positioned to bring fully integrated solutions to our clients.
We are all consumers and personal marketers. This reality is what makes the Customer & Marketing Offering Portfolio so exciting. What we deliver in the market each and every day directly impacts who we are as customers. We are able to deliver on outcomes for the very products and services that we have the privilege of engaging with ourselves.
 
Commercial Excellence & Experience
Our Commercial Excellence & Experience team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets.
 
Professionals will serve our clients through the following types of work:
  • Sales Excellence & Service Excellence | delivers sales and service strategies and plans, operating model definition, incentive design and implementation, and operations support for digitally-enabled sales, channel, and customer service capabilities
  • Digital Experience | creates engaging omni-channel digital experiences across web, mobile, AR/VR, voice, gesture, IoT, and video
  • Flexible Consumption | the commercial strategy, operating model definition, and capability delivery of subscription/flexible consumption business models
  • Digital Foundry | a flexible, end-to-end delivery model emphasizing innovation and disruption
  • DigitalMix | an integrated set of platforms to enable business re-platforming

Deloitte Digital – Salesforce – Senior Solution Specialist - USDC

Are you an experienced, passionate pioneer in technology – a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel?  If so, consider an opportunity with our brand-new US Delivery Center in Gilbert, AZ – we are breaking the mold of a typical Delivery Center.

 

Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon.  Interested? Read more about our opportunity below …

 
Work you’ll do/Responsibilities 
  • Deliver Salesforce solutions on Salesforce Cloud, Service Cloud, Marketing Cloud, Salesforce Communities and Force.com platform
  • Play technical SME role on projects to design Salesforce Solution design, provide technical walk-through to Salesforce developers and client features owners
  • Provide technical leadership on projects by providing necessary guidance to junior team members to follow Salesforce best practices
  • Accountable for Salesforce technical delivery - Build, System Testing handover/co-ordination, Tech. documentation and deployment activities 
  • Play lead in reviewing Epics/User-stories, convert functional requirements to technical requirements, Estimate user stories, plan team capacity and work closely with Scrum Master to finalize Sprint scope
  • Ability to analyze/identify gaps in functional/business requirements, discuss with functional and client product owners on required changes that aligns with Salesforce product stack and architecture
  • Develop end to end Salesforce solutions using Configuration and customization using APEX Class, Triggers, Visualforce pages, Lightning components etc.,
  • Build integrations between Salesforce and external applications using REST, SOAP APIs, oAuth and Single Sign-On.
  • Migrate changes from development to test to production environment(s) using CI technologies like  Salesforce DX, Jenkins and ANT
  • Define code review methodology, perform independent code reviews and certify code developed by self and other junior team members on the project.
  • Manage risks and issues as well as cross dependencies with other teams. Communicate effectively with internal teams and client to address technical design and functional gaps.
  • Ability to effectively debug and resolve technical issues and/or defects which may be reported as a result of faults in the production system.
  • Assist with client presentations and proposal creation as required.
  • Assist in writing technical approach and design documentation as required.
Qualifications

Required

  • 5 – 10 years of total IT experience with at least 3+ years of Salesforce project development experience

  • Strong Salesforce customization and configuration experience (at least 1 or more of the following five Salesforce modules: Sales Cloud, Service Cloud, Marketing Cloud, Salesforce Communities and knowledge) 

  • Hands on development experience using Salesforce configuration and customizations using Apex, Visualforce, Triggers, Scheduled and Batch classes etc.,

  • Development experience in UI technologies like Bootstrap, Lightning Design System (LDS), Lightning Components Development, AngularJS, jQuery, JavaScript would be a plus

  • Proven integration experience using integration techniques - REST, SOAP APIs, oAuth and Single Sign-On.

  • Ability to migrate Salesforce classic features to Lightning experience, including converting Visualforce pages to lightning components and / or using Lightning Design System with Visualforce pages.

  • Knowledge of Product Development Lifecycle and DevOps Tools like GIT, Jenkins, JIRA etc.

  • A thorough understanding of Salesforce Deployment Process and tools like ANT, Change Sets and Force.com IDE.

  • Ability to work collaboratively in a creative, Agile environment and manage agile task assignments

  • Strong preference for candidates who are Salesforce.com certified in the following areas – Certified Platform Developer I, Certified Platform Developer II.

  • Experience with ETL tools like MuleSoft or Informatica Cloud would be a plus

  • Must be willing to relocate and work in Phoenix, AZ or Orlando, Fl

  • Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • JSFFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • SAP HANADatabases

Location

Hudson Square is bounded by West Houston Street to the north, Canal Street to the south, Varick Street to the east and the Hudson River to the west.
Tech leader Kristin Spalding found her "why" at Deloitte Digital
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An Insider's view of Deloitte Digital

How does your team reward individual success?

Rewards and recognition awards are given to individuals and teams who make outstanding contributions above and beyond the expectations of their roles. Also, practitioners are "spotlighted". This could be a weekly showcasing of how a team won a new pursuit or demonstrating a new solution or product. This is a great way to build your network!

Kristi

Talent Executive

What makes someone successful on your team?

Someone who is very driven, has a creative design-led thought process, is not afraid to speak up, willing to go the extra mile, embraces diversity, team-oriented, versatile (willing to try new things and learn new skill sets), and has the ability to quickly grasp the client's business challenges and as role of technology in helping to solve them.

Allison

Manager

How does the company support your career growth?

Career growth is a priority here. We have bi-weekly check-ins with managers to get feedback & ensure regular opportunities to adapt to it, & year end performance evaluations offering advancement opportunities and benchmarking where you are in your career progression. Mentorship also exists informally, and formally via the counseling structure.

Angela

Manager

What are Deloitte Digital Perks + Benefits

Deloitte Digital Benefits Overview

Disclaimer: Benefits listed here are examples of benefits currently offered by Deloitte to certain eligible professionals but any benefit for which you may become eligible if employed by Deloitte will be governed by the terms and conditions of your employment and by the terms of each individual plan or program. Deloitte has the right to change plan or program terms (including eligibility for benefits) or to discontinue any part or all of the benefits described herein at any time.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Emergency child care benefits offered
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
We offer Adoption and Surrogacy Assistance
Vacation & Time Off Benefits
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
We offer Paid Sick Days and Safe Time Days
Perks & Discounts
Beer on Tap
Commuter Benefits
Company Outings
Free Daily Meals
Hudson street office offers daily breakfast and lunch every friday
Game Room
Hudson street studio has a foosball table!
Stocked Kitchen
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
We offer Diversity Affinity Groups and Inclusion Councils
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