Senior Devops Engineer

| Greater NYC Area | Hybrid
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Who We Are:

We are changing how banking is done in the United States. Our founders used to run a credit union and saw first-hand how backwards the banking status quo is. We founded Narmi because we believed banking could better serve both the financial institution and their members.

Today, we're delivering on that vision with features like online account opening, automatic savings, and in-app customer support. We're processing millions of dollars in transactions annually and our beautiful, intuitive online banking experience has helped thousands of people save money and budget for the future. The best part? Our customers love us and we're growing over 100% annually!

What You'll Do:

We are a startup and are looking for someone who is excited by the prospect of working in a small team and founding our reliability engineering team. Working in a small team offers many rewards and a great amount of responsibility.

We are looking for hybrid DevOps engineers who will design and manage our infrastructure while improving reliability and efficiency. We use tools like Terraform and Ansible to provision and configure our cloud systems, CI/CD systems to automate tasks, and the ELK stack to understand our systems. We're about to scale widely and are looking for engineers who want to take charge and be a part of delivering maintainable, scalable, and observable systems.

Role and Responsibilities:

- Work on automating our operations and configuration.
- Engineer reliability and performance into our product and services.
- Manage and secure our cloud-based infrastructure.
- Diagnose and fix issues in a distributed, containerized application.
- Improve existing infrastructure, replacing existing systems with greenfield work when appropriate.
- Evolve our systems to handle new demands and scale.
- Investigate problems and discover the right tools to solve them.
- Incident response (on-call) and root cause analysis.

Minimum Requirements:

- BS (or higher, e.g., MS, or PhD) in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience
- 5+ years of relevant industry experience
- Strong networking knowledge
- Security-centric approach
- Strong linux command line tools understanding
- Ability to diagnose technical problems, debug code, and automate routine tasks
- Analytical approach coupled with solid communication skills and a sense of ownership
- Strong programming experience
- Have native proficiency and communication skills in verbal and written English

Why You Should Join: 

- Full Transparency – we communicate our successes and our failures. Successes are celebrated and failures are analyzed to understand how we can do better.
- Opportunity for Growth – if you are a top performer, you will be rewarded. We are a meritocracy and would like to see you succeed.
- Always Be Learning – we want Narmi to be the best job you ever have. Our leadership team is personally committed to ensuring you develop on a personal level while working at Narmi.

We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups.

Where We Can Hire:

- Be located or willing to work in New York City
- Be a citizen of the United States or authorized to work in the United States

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ElasticsearchLanguages
    • AnsibleLanguages
    • TerraformLanguages
    • ConcourseLanguages
    • CI/CDLanguages
    • AndroidLanguages
    • iOSLanguages
    • Test AutomationLanguages
    • ScrumLanguages
    • ReactLibraries
    • ReduxLibraries
    • React NativeLibraries
    • DjangoFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • WebflowDesign
    • FigmaDesign
    • HubSpotCRM
    • MailChimpEmail
    • MailgunEmail
    • SendGridEmail
    • MarketoLead Gen

Location

Located just north of Madison Square Park, we sit at the heart of the New York fintech scene–conveniently located for those coming from most parts of Manhattan, Brooklyn, Queens, and Jersey City.

An Insider's view of Narmi

How does your team reward individual success?

Part of what makes Narmi such a rewarding place to work is that I feel truly feel that I'm able to shape my own path at the company. Success here yields more opportunities for development and more opportunities to positively impact financial institutions across the company.

Elizabeth

Sales

What's the biggest problem your team is solving?

If you are the CEO of a financial institution - your #1 priority is to increase deposits, accounts, and profitability in a digital-first manner.

Our customers have experienced industry-leading success such as 63% improvement in support response time and a 55% increase in new account applications.

We try to let the results speak for themselves.

Nikhil

Co-Founder

What makes someone successful on your team?

An entrepreneurial mindset. At Narmi we get to wear a lot of hats and it’s motivating to have an ever-changing breadth of impact on the company, but it also requires a good entrepreneurial attitude to be successful here. Entrepreneurial means that one is able to pivot when necessary, problem solve and ultimately take radical ownership.

Audrey

Product Marketing

What unique initiatives do you have that encourage innovation?

We are a very democratic company. Our direction is dictated not by an individual, but instead by all of our stakeholders.

As a company, we meet once a quarter to re-prioritize our medium-term product and engineering goals based on the input of the team, customers and everyday users.

Chris

Co-Founder

How does the company support your career growth?

Narmi has an open development process wherein I can be involved in any and every stage of engineering, from initial scope and design to release and client success. It’s a great feeling to receive positive customer feedback on a product that I had a hand in building out both the fundamentals and specific features of.

Alex

Software Engineer

What are Narmi Perks + Benefits

Narmi Benefits Overview

Narmi supports a collaborative environment and values ideas from employees with different experiences and perspectives. We're looking to find people who can add to our culture, not just fit into it.

We offer a full slate of benefits including competitive salaries, generous PTO policy, company equity, medical, dental, vision, FSA, commuter benefits, and a 401(k) plan. We also offer some unique, fun perks, including team outings and discounted gym memberships.

Culture
Volunteer in local community
Partners with nonprofits
Narmi partnered with the Common Cents Lab, a non-profit aiming to increase the financial well-being of low-to-moderate income people living in the U.S. to develop its Automatic Savings product.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Remote work program
Every August, we have a Work from Anywhere month. You'll have the opportunity to explore the world...or just skip the commute. That is entirely up to you! Additionally, some positions are remote first
Diversity
Mandated unconscious bias training
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
We provide birth parents with up to 15 weeks of fully paid leave and Non-Birth parents receive up to 10 weeks of fully paid leave.
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Everyone is currently receiving an additional $500 work from home equipment reimbursement to make their setup more comfortable.
Professional Development Benefits
Job training & conferences
Narmi offers employees professional development opportunities like the ability to attend job related conferences and seminars, whether in sales, customer success, or engineering and product.
Tuition reimbursement
We provide $2,500 per year in student loan repayment assistance. This can help you pay off your student loan faster and dramatically reduce the amount of interest you pay.
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours

Additional Perks + Benefits

We care a lot about fostering community and growth within our company, so if something sticks out to you and is valuable to your growth, let us know! We want everybody on the team to be growing and getting the best of themselves and others at all times.

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