Orchard
Orchard is transforming the way people buy and sell their homes.
New York, NY

Senior IT Systems Engineer

| Greater NYC Area
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About Orchard

Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the entire experience through a personalized online dashboard, while also getting the support of best-in-class Orchard real estate agents. 

Headquartered in New York City and with offices throughout Texas, Colorado, Georgia, North Carolina, and Virginia, Orchard has over 500 employees and growing. We've recently raised $100 million in Series D funding at a valuation over $1 billion and have financing from top-tier investors including Revolution, Firstmark, Accomplice, Navitas and Juxtapose. Our investors have also backed the likes of Pinterest, AirBnb, Shopify and Sweetgreen. Orchard is proud to be recognized as part of Glassdoor’s Best Places to Work.

About the Role

We’re looking for an experienced IT Systems Engineer to design, build and support our internal systems, applications, and services, and help us scale Okta identity and access management. You will leverage your in-depth knowledge of systems architecture, cloud-hosted services, authentication/access systems and security to solve challenges big and small. You are an excellent communicator with a passion for technology, mentoring others and delivering world-class services.

This is an integral role that will help organize and mature our IT tech stack and approach related to Identity and Access Management, account life-cycle management, integration services, and enterprise applications. This role will help execute on the team’s roadmap, fulfill strategic initiatives and operational improvements, deliver an outstanding experience for our employees, and support the growth and development of the IT platforms. 

What You’ll Do Here

  • Act as primary administrator for Okta and partner with IT and other teams to implement and maintain integrations with other platforms / tools (Workday, Salesforce, etc.)
  • Implement best practices to help scale our account life-cycle management. Collaborate with cross-functional teams to drive systems and IAM architecture, strategy and direction, and to improve the quality, reliability, scalability, and supportability of existing infrastructure.
  • Extend tooling to enable self-service for our users and support our operations team with the day to day requests
  • Develop and maintain documentation on our environment and enable usage and support across IT
  • Provide support for application systems as an escalation path from IT Support team
  • Lead technical requirements gathering, technical gap analysis, and solution design
  • Collaborate with business partners in designing, implementing and integrating business applications
  • Draft and propose new designs and defend them to leadership

We’d Love to Hear From You if You Have

  • Proven success designing, administering, configuring, automating, securing, monitoring, and supporting Okta, and experience integrating one or more large SaaS / Cloud integrations (Workday, Salesforce, SAP, Oracle, etc.)
  • Extensive knowledge of identity and access management systems, services and protocols (SAML, SCIM, LDAP, OAuth2.0/OIDC, AD), and proficient in at least one scripting language (Python, Golang, Ruby, JavaScript) with experience writing scripts to automate bulk tasks as needed
  • Understanding of security and compliance methodologies and practices, including experience with security incident response processes and tools
  • Experience building with workflow automation software (ie. Workato, Tray.io, Okta Workflows)
  • Experience integrating enterprise business systems (Workday, Salesforce, SAP, Oracle, etc.)
  • Experience with middleware / data integration platforms (Mulesoft, Boomi, etc.)
  • Experience in directly engaging with the business teams to understand their requirements
  • A strong desire to automate everything and an ambassador for scalable and sustainable solutions
  • A highly collaborative and customer support focused mentality

Bonus Points

  • In-depth experience with any of the following systems: Meraki, Datadog, Splunk, Google Workspace Administration
  • Familiarity with sprint based project methodologies and/or formal project management experience
  • Experience with cloud implementations (PaaS, IaaS) AWS, GCP, or Azure
  • Active Directory implementation and management experience
  • Okta Certified Administrator

#LI-JH1 #LI-AW1

Why Orchard

We're proud to be recognized by Glassdoor, Inc. Magazine, Fast Company and Forbes on their lists of best places to work. We also have a 4.8 Glassdoor rating! Orchard is building the first one-stop-shop in real estate and we’re bringing together the most innovative professionals across real estate, business, marketing, technology and design. We also have some pretty great perks:

  • Equity participation
  • Flexible PTO
  • Up to 18 weeks of paid family leave
  • Employee discount on Orchard’s services

We're continuing to work from home until it's safe for all employees to return to the office. Our offices are open for our team members who would like to come in on a voluntary basis and for all team members who work in essential in-office roles. As part of our commitment to health and safety, all employees currently working in our office spaces are required to show proof of vaccination. We anticipate making an official return to the office on a hybrid basis of two days a week in January of 2022 and are excited to see one another in person. Until then, your interviews will all happen virtually.  If there is anything we can do to make your process easier, don't hesitate to let us know!

Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

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Where we are

195 Broadway, New York, NY 10007

Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • PandasLibraries
    • scikit-learnLibraries
    • AngularJSFrameworks
    • TensorFlowFrameworks
    • BottleFrameworks
    • PostgreSQLDatabases

What are Orchard Perks + Benefits

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Lunch and learns
Promote from within
Time allotted for learning
Paid industry certifications

An Insider's view of Orchard

What kinds of technical challenges do you and your team face?

Each home is unique and comes with its own challenges and surprises. Even though our team has been through hundreds of transactions, we're always learning, growing, and improving our process with each home we acquire. On the engineering side, that means never being satisfied and constantly pushing ourselves to iterate quickly and deliver quality.

Toni

Engineering

What is your vision for the company?

We're looking to make buying and selling a home as easy as trading in a car. We believe that through technology, human-centered design, and exceptional operations we can remove the friction from the biggest financial transaction of our customers' lives. As a team, we get to make real progress towards achieving this vision every day.

Phil

Growth & CX

How do your team's ideas influence the company's direction?

At Orchard, our mission is to provide the most stress-free, fair and simple way to buy a home. The Investments team that I lead contributes to this mission by providing a fair market value estimation for our customers’ homes. Our approach integrates human judgement alongside an internal valuation algorithm to price every home.

Ray

Investments Manager

Orchard Careers In NYC
27

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The Salesforce Administrator role will be responsible for enabling our sales and operations teams to better serve our end customers - ultimately helping Orchard achieve its mission of making home buying & selling so stress-free, far, and simple that people can’t imagine any other way. This role provides interesting, varied work that will ensure our Salesforce technology stack is scaling with our fast-growing business. You will play a key role in helping Orchard bring the home buying & selling experience into the modern era.

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The Salesforce Administrator role will be responsible for enabling our sales and operations teams to better serve our end customers - ultimately helping Orchard achieve its mission of making home buying & selling so stress-free, far, and simple that people can’t imagine any other way. This role provides interesting, varied work that will ensure our Salesforce technology stack is scaling with our fast-growing business. You will play a key role in helping Orchard bring the home buying & selling experience into the modern era.

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Build and continuously deploy both internal tools and consumer facing products. Maintain a continuously tested, scalable, and applications and services across all sites. A well written, clean, testable code base which allows for moving quickly while delivering quality. Play an active role in hiring and mentoring other engineers. Work with business stakeholders to design and architect solutions to our business problems.

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This is an exciting opportunity to join a high-growth team at the ground floor, and play an instrumental role in making the home buying and selling experience frictionless for our customers. Orchard’s engineering culture is centered around product empathy and autonomous teams with high feature ownership. Engineers take ownership of feature development end to end. This means we partner with Product Managers and Designers to solve ambiguous business problems and have a high degree of collaborative input before writing code. We strive to keep common infrastructure and dependencies simple (or only as complex as necessary), to keep the coordination costs of infrastructure deployments low, and support lean & nimble product engineering teams.  We’re looking for engineers that are passionate about building delightful customer experiences for both web and mobile, design scalable architecture for our API platform & internal tools, and orchestrate data processing across different data sources. 

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About Orchard Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the

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About Orchard Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the

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About Orchard Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the

Senior Salesforce Administrator

Orchard
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About Orchard Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the

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About Orchard Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the

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About Orchard Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the

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About Orchard Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the

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+36
About Orchard Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the

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+36
About Orchard Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the

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About Orchard Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the

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2 weeks ago
About Orchard Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the

Senior IT Systems Engineer

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About Orchard Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the

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About Orchard Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the

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About Orchard Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the

Technical Recruiter

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Greater NYC Area
3 weeks ago
As a Lead Tech Recruiter, you will own the entire recruiting function for engineering, product and design-all located in our New York office. You will collaborate with Hiring Managers on all matters of hiring strategy and will provide an exceptional candidate experience. You will work on branding projects for tech, product and design. You will also support non-technical roles as time allows.

Senior Strategic Financial Analyst

Orchard
Greater NYC Area
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About Orchard Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the