Senior Manager, DevOps

| Greater NYC Area | Remote
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About Us

Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We are an enterprise customer data platform that empowers marketers to create personalized experiences for their customers. We’re focused problem-solvers who believe in taking on big challenges with innovative thinking and giving our customers the support they need to deliver great next-generation experiences at scale. 

Simon Data is a data-first customer experience orchestration platform, designed to redefine the marketing technology and marketing cloud category. Simon’s platform empowers businesses to use enterprise-scale data and machine learning to power customer communications across every channel. Our unique approach allows brands to develop one-to-one relationships with their customers without building a bespoke in-house data infrastructure. 

At Simon, we truly believe that business success starts and ends with people. We all do our best work when we are surrounded by other friendly top performers who want to succeed together. This approach is core to our values. When you trust your team, invest in their development, and give them ownership, great things happen.

The Role

Simon engineering was founded with a strong DevOps culture and has a world-class team of ops-savvy engineers today. We’re looking for a seasoned DevOps engineer to coordinate our DevOps efforts and serve as an inspiring leader on the subject both within and outside the company. As the perfect candidate, you have shown experience leading a team to balance efficiency and company spend. You will help lead efforts from tooling to continuous deployment across web apps, elastic data clusters, event processing pipelines, and more! 

What You’ll Do
  • Set the direction of the DevOps function and team at Simon
  • Handle a 7 figure AWS budget to power Simon with thousands of machines
  • Work closely across different engineering teams to foster a culture of DevOps in everyday life
  • Provide insight, strong opinions, and reporting on how to prioritize the backlog of tech and infrastructure debt while crafting ever-more effective development environments to support the engineering function
  • Take ownership for maintaining Simon’s outstanding uptime and SLAs around availability, efficiency, and low latency
  • Manage technology vendors to maximize use while minimizing spend
  • Create a sustainable 24/7/365 on-call process for our product and data pipelines
  • Support our Customer Success team with solid engineering expertise
Qualifications
  • Experience building DevOps teams for B2B companies with more than $50M ARR or B2C companies with more than 10M customers
  • At least 8 years of experience working in DevOps and leading a team of hardworking engineers
  • Deep mastery of DevOps, fluid day-to-day systems programming, and familiarity with all manner of distributed systems
  • Experience with AWS, Datadog, Docker, Jenkins, Terraform, and Python deployments
  • Direct experience with continuous integration, continuous deployment, Slack ops, application performance measurement, and alerting systems
  • Superior communication skills and experience leading teams of engineers and representing them to the business
Diversity

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • HiveDatabases
    • MemcachedDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • WordpressCMS
    • SendGridEmail
    • Simon DataEmail

Location

Our office is located along the East River in the heart of the South Street Seaport! We are a 5 minute walk from the Fulton Street subway hub.

An Insider's view of Simon Data

How do you collaborate with other teams in the company?

Collaboration with other teams is fundamental to my role at Simon. I work closely with our engineering and product team to build and maintain our product per my clients needs. This close collaboration across the organization has provided an excellent learning experience and continues to be one of the most rewarding aspects of my time at Simon.

Prashanth

Customer Success Manager

What is your vision for the company?

Customer relationships are more important than ever. At Simon, we want to help brands build those meaningful experiences and be the platform that supports a more human kind of marketing by leveraging data. There’s tremendous value waiting to be unlocked for brands and for customers who receive a more relevant experience from brands they love.

Jason

Co-Founder, CEO

What makes someone successful on your team?

On the engineering team, and at Simon in general, we really value individuals speaking up about what they think is best for our product and our company. Regardless of management or team structure, the best ideas at Simon come from people at every level contributing to our overall success.

Jessica

Data Engineer

What are Simon Data Perks + Benefits

Simon Data Benefits Overview

Awesome coworkers. Great healthcare benefits. Unlimited and untracked PTO. Offer bonus/incentive programs. Referral bonuses. Flexible work environment. Dog friendly office. Formal career development training and job advancement programs. Also, beer on tap? Cheers to that!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
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