Senior Manager, Quality Infrastructure
WHO WE ARE
Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Burger King, Delivery Hero, HBO Max, Mercari, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, hundreds of billions of messages are sent to a network of over 3 billion active users through Braze.
Need more proof? Braze was named a Leader in the Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q3 2021, and was named to the Forbes Cloud 100 list for the fourth consecutive year. The company has also been selected as one of Fortune’s Best Workplace for Millennials in 2021, and was ranked #20 on Fortune’s Best Medium Sized Workplaces in 2021. Braze is certified as a Great Place to Work in the UK and the U.S. and is recognized as one of the UK's Best Workplaces for Women.
WHAT YOU’LL DO
We're looking for an Engineering Manager for our new Quality Infrastructure team. The Quality Infrastructure team will spearhead efforts to improve the speed of developing new features while maintaining or improving quality that Braze delivers to production, via process and tooling improvements -- including avoiding performance regressions and proactively catching bugs.
You will be the founding member of the team, helping to build it out and flesh out details of the vision based on your experience and preferences. This team will have org-wide impact from day one and will need to be able to juggle org-wide project management, the individual team execution, as well as articulating a vision and roadmap. You will participate in architecture planning, pull request reviews, and recruiting. Additionally, you’ll optimize processes for the team’s success, facilitate discourse, support engineers’ growth, and keep team efforts on target for product goals. You will ensure that your engineers are successful in their tasks and also enjoy their work!
WHO YOU ARE
- 6+ years of relevant experience with a strong track record of success
- Transformed quality efforts at a growing organization, ideally having led a similar team
- Have strong and good opinions about testing methodologies, frameworks, and tools -- and the same for monitoring tools
- Experience creating a productive and satisfying environment for those working around you
- Strong organizational skills and ability to keep track of multiple streams of work at once
- Experience with agile processes and tools such as Jira
- Ideally, experience with Ruby on Rails, Java, Typescript, Cypress, or similar frameworks
- Experience with some testing tools/frameworks: load testing like Artillery, test management like Testrail, and any other suggestions you think we should want!
WHAT WE OFFER
- Competitive compensation that includes equity
- Generous time off policy to balance your work and life, including paid parental leave
- Competitive medical, dental, and vision coverage for you and your dependents
- Collaborative, transparent, and fun loving office culture
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