Senior NLP/Chatbot Engineer

| Greater NYC Area
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ESL Works is building a world where any employee can train over chat. We’re starting by helping employers in the food industry keep and grow their teams with work-focused English training. We believe the future of work is about accessible, mobile tools that help people get better at their jobs and gain access to more opportunities at work and in life.

We’re building something incredible

Our core product is an chat-delivered learning tool that helps food industry employees improve their English skills quickly on-the-job. We leverage a combination of machine learning and proprietary algorithms to provide an automated learning experience that feels like having a private tutor. We're solving the problems of space and time that ten of millions of working adults and their employers face when it comes to training effectively on the job. 

We’re growing fast

We're a social tech business that has considerable momentum and backing. We're in 10 major US cities and on track to grow by 500% this year. 

This is a job with room for growth

You'll be working closely with our CTO and engineering team to bring our vision to life. As we scale, there will be a lot of leeway for you to grow into a larger role. If you’re interested in founding your own startup one day, this is your opportunity on the road to Founder-land. You’ll learn the nuts and bolts needed to build something from nothing.

This is an experienced role with 3 core requirements: 

  • 5+ years software engineering experience
  • Strong Javascript/Typescript + Python skillset
  • Production-level experience with: 
    • Multilingual NLP/NLU, (NLTK, polyglot, etc.)
    • Chatbot development (Dialog Flow, Rivescript, etc.)
    • Workflow tools (Airflow, Node-red, Nifi, etc.)
    • I18N, Unicode and Emoji handling
    • AWS Transcribe, Comprehend, Translate and Polly (or G Cloud equivalents)
    • Twilio (or telephony/messaging API equivalents)

You will love this job if you like to...

  • Build things: Create web and mobile solutions with modern technologies such as Python, Typescript, Serverless/Lambda, PostgresQL
  • Deploy and fix things: Build on, deploy to, and troubleshoot a growing list of services such as AWS, Twilio, Dialog Flow, and WhatsApp
  • Do it “right enough”: Thoughtfully walk the line between “getting it done fast” and “doing it right”.
  • Be an owner of the business: Step up and help when needed, which might often include things non-technical and outside your area of expertise.
  • Figure it out: Learn what you don’t know. Solve problems using whatever resources you can get access to, whether it’s Stack Overflow or Joe at the startup down the hall.

To succeed at ESL Works, you will have these qualities about you:

  • You empathize with end users: You love getting inside the head of humans to understand what motivates them, gives them confidence, and makes them happy.
  • You're systems-minded: We aim to reach millions of employees. You need to be constantly thinking about ways to scale what you’re doing.
  • You focus on problems worth solving: You prefer working on problems that move the business forward. We write tests, refactor and rewrite when there is an impact on the business, not just to improve code coverage and tech debt statistics. 
  • You operate like you're in the hospitality business: You are a courteous communicator in writing, when speaking, even while thinking. You believe there are no 'no's', only 'not yets'. And you always try to find the 'yes'. 
  • You like to move fast, with realistic deadlines: Do you like deadlines? Us too! Our processes are designed around fast iteration and pushing product updates as often as possible. 

You

Our clients and users come from diverse backgrounds. We’re 100% dedicated to building a company that reflects this. Also, we do not require that you speak English as your first language in order to be eligible for hire.

Start Date

Yesterday!

Benefits & Compensation

  • Competitive salary 
  • Equity
  • 401K
  • Insurance for you and yours
  • Unlimited access to CTO's homemade hot sauce

 

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Location

511 25th St, New York, NY 10001

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