Senior QA Analyst

| Greater NYC Area
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Work & Co (work.co) defines and launches the world’s most successful digital products and services. With a team over 400+ and offices in the United States, Brazil, and Europe, we’ve become the go-to partner for IKEA, Google, Apple, Mercedes, Vistaprint, MTA, Planned Parenthood, Gatorade, and more. As Fast Company noted, our engineering and design teams are routinely entrusted with creating digital products for companies which rarely approach outside firms. Forrester Research calls our approach “a model to follow.”

Senior QA Analysts at Work & Co are responsible for the end-to-end testing of complete, interactive web and mobile applications. The Senior QA Analyst reviews product specifications and develops effective test strategies, plans, architectures and chooses the tools to ensure product goals are met. This person will also help product prioritize fixes and estimate bug impacts. They will help establish team best practices and methods for refining existing approaches.

Teams at Work & Co are small and highly senior. Senior QA Analysts work alongside company partners and the top designers and technologists in the industry, as well as with category-defining clients.

What You Will Do

  • Analyze business requirements, design documentation, and technical specifications 
  • Develop QA Brief and other QA documentation (test sets, test cases, etc) that ensure full coverage of all requirements
  • Perform functional, visual, smoke, regression, accessibility, exploratory, and performance testing
  • Track and report defects and change requests through to a successful conclusion
  • Facilitate the release management process for project deliveries
  • Communicate priorities and detailed reproduction steps to stakeholders
  • Assist in the User Acceptance Testing process for clients
  • Help to support and guide more junior team members, on and off projects
  • Work closely with cross disciplinary teams

We Are Looking For

  • Experience testing highly interactive web and mobile applications in an agency/start up environment
  • Ability to evaluate websites and mobile apps against accessibility standards (i.e. Section 508/WCAG)
  • Experience with work tracking tools (i.e. JIRA)
  • Demonstrated understanding of quality assurance principles, inspection techniques, and testing procedures (such as test case generation, bug triage)
  • Technical experience screening, triaging and categorizing defects
  • Deep knowledge of cross platform/browser compatibility testing methodologies
  • Deep knowledge of mobile operating systems and applications
  • Experience leading small teams of QA Analysts
  • Experience working with tools such as Postman, Charles, and Xcode
  • Automation experience with tools such as Cypress, Selenium etc. a plus
  • Effective verbal and written communication skills

At Work & Co, we believe diversity is essential to creating the best digital products. We're proud to be an equal opportunity employer committed to diversity and inclusion. We do not discriminate on the basis of race, gender, ethnicity, citizenship, national origin of employees, religion, sexual orientation, age, marital status, disability, veteran status or any other legally protected status.

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Technology we use

  • Engineering
  • Product
    • C#Languages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • clojureLanguages
    • objective-CLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • ApolloLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • React NativeFrameworks
    • VueFrameworks
    • XamarinFrameworks
    • GraphQLFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • SketchDesign
    • FramerDesign
    • PrincipleDesign
    • JIRAManagement
    • TrelloManagement
    • OmniGraffleManagement

Location

231 Front Street, Brooklyn, NY 11201

An Insider's view of Work & Co

How would you describe the company’s work-life balance?

Every day, I get to work alongside insanely talented people I respect. Our office environments are designed to help us focus on our craft — whether that be coding or digital design or strategy. We also push against burnout and discourage long hours. No time sheets. Everyone should get to be their best selves both in and out of the office.

Rafael

Design Director

What projects are you most excited about?

Creating products that launch is our priority. Having world-class design and engineering talent ensures that these experiences are beautiful and functional. Utility is also important. We always want to add value to people’s lives.

Muriel

Group Director, Product

How does the company support your career growth?

We believe in mentors, not managers. And we see mentorship as a right. At Work & Co, every employee gets a dedicated mentor from day one. Our flatter structure also means we learn from one another, informally, on an ongoing basis.

Caitlin

Managing Director, Talent

What is your vision for the company?

Work & Co's mission has been clear since day one. We exist to create —and launch— the digital products and experiences millions of people love using every day. We exist to raise the bar. Our approach is to be the best at a few things versus average at a dozen.

Marcelo

Partner, Technology

How do you collaborate with other teams in the company?

We’re all encouraged to contribute and collectively push boundaries. The best ideas can come from anywhere. All disciplines —designers, engineers, strategists, PMs— sit together in project teams. Our flat structure ensures there's not a rift between senior and junior talent in the company. The result is a workplace that enables continuous learning.

Josh

Senior Developer

What are Work & Co Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Work & Co provides Backup child care assistance, Subsidized child care.
Generous Parental Leave
Flexible Work Schedule
Work & Co provides employees with a flexible work schedule that includes Summer hours, Flexible start and end times.
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Work & Co sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Work & Co employees receive between 20 and 25 days per year of paid time off based on years of service.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Work & Co employees receive unlimited sick days.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Work & Co hosts company outings Quarterly.
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted quarterly.
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Work & Co offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Lunch and learns
Work & Co hosts lunch and learn meetings once per quarter.
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
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