Senior QA Analyst at Pager

| Greater NYC Area
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Pager is a rapidly growing NYC health-tech startup looking for a Senior QA Analyst to work closely with our Development and Support teams to ensure software features/issues are tracked, clearly documented, and have strong test coverage.  Our web apps power our medical staff, as well as our clients’ staff, to provide the best health care and routing for our patients.

RESPONSIBILITIES
  • Conduct manual and automated testing procedures necessary to validate expected/desired behavior and resolve unintended consequences/edge cases.
  • Work closely with our Development/Product team to ensure that QA can sign-off on items within a sprint; to identify and flag QA requirements (test environment, scope, etc.); and ensure that tickets are delivered to QA in a timely manner or are escalated if missing.
  • Provide support to the Development team during the release life cycle to ensure the highest rate of success.
  • Work closely with our Support/Operations team to clearly identify defects/features when they are reported by customers/clients.
  • Track issues throughout the entire release life cycles.
  • Clearly document Test Plan and requirements in TestRail.
  • Leverage knowledge of STLC and SDLC during sprints to build manual & automated test suites per regression, smoke, integration, and system testing.
  • Collaborate with offshore team members (India) to perform testing, assign tasks for releases and send test results to stakeholders
  • Work proactively to understand project deadlines and execute deliverables on time
  • Provide 100% QA coverage to ensure that every variation of features or requirements are tested
  • Provide QA reports to management.
REQUIRED SKILLS
  • 4-7 years of Quality Assurance experience working within the SDLC and STLC.
  • At least 2 years of experience running automation tests
  • Experience w/ Mobile testing (native and mobile web apps).
  • Experience with or exposure to Selenium.
  • Desire to work in a fast-paced environment.
  • Ability to quickly adapt to new tasks or requirements.
  • Excellent communication skills
  • Desire to keep learning  automation
  • Experience testing web services and API
NICE-TO-HAVES
  • Experience with RDBMS and how a database driven software application interacts with the underlying data layer.
  • Experience w/ TestRail, JIRA  & GitHub 
  • Fluency in Spanish
  • A strong understanding of core OOP concepts and data structures.
  • Experience with HIPAA Regulations and/or strong security practices.
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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • objective-cLanguages
    • Ember.jsFrameworks
    • Node.jsFrameworks
    • vue.jsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Campaign MonitorEmail
    • CheetahMailEmail
    • Campaign Monitor Email

Location

Nestled in the trendy neighborhood of NoHo, Pager employees enjoy the proximity of several transportation options & a variety of top-rated restaurants

An Insider's view of Pager

What’s the vibe like in the office?

Pager has a positive and fun energy. The teamwork is phenomenal. Everybody is helpful and puts in a lot of effort to support one another to be successful!

Frances

Junior Software Engineer

What makes someone successful on your team?

A successful nurse at Pager is a safe clinician, a critical thinker, and super tech-forward. Our team must be able to triage patients quickly yet efficiently, while utilizing cutting edge technology to optimize the patient experience. We want to provide our patients with the best customer service, but most importantly, we want to keep them safe.

Stefanie

Nurse Navigator

What makes someone successful on your team?

Continuous learning helps us improve our skills and knowledge. Learning quickly from our successes and failures and understanding the business is key.

Emiliano

Engineering Manager

What are Pager Perks + Benefits

Pager Benefits Overview

At Pager, we strive to offer perks that promote wellness and a healthy lifestyle. Some examples of these benefits include:
-Excellent health insurance, dental & vision
-Commuter benefits through Optum
-Monthly Wellness Stipend
-Annual Citi Bike memberships
-Headspace meditation app (annual subcription)
-A variety of fun events for all, some examples include happy hours, game nights, potluck lunches & book club

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
At Pager, we value you and your time outside of the office. Our unlimited vacation policy allows employees to take as many days off as they need, with manager approval.
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Fitness Subsidies
Pager has partnered with a local yoga studio to provide employees with free classes in studios all over the city. We also provide annual memberships to CitiBike.
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