Senior Quality Assurance Engineer at Lively

| Greater NYC Area
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About Lively

An estimated 48 million Americans suffer from hearing loss and only 10-15% have treated it – enter Lively. We’re on a mission to empower people to hear better through more affordable, accessible and delightful hearing care.

Lively is a series A company, perfect for anyone eager to make an early impact in something big. We are a unique blend of experts and leaders from Facebook, Amazon, 1stdibs, Lyft, and have assembled a world-class advisory board and audiology team. 


Here at Lively, we are a passionate team of highly-driven entrepreneurs, designers, clinicians and technologists creating a best-in-class experience to help solve one of America’s greatest healthcare issues – untreated hearing loss. If you’ve been looking for a high growth company that is also mission-driven, this is it. 

About the Role

We are looking for a talented Senior Quality Assurance Engineer to plan, develop, and execute Lively's software testing processes to catch as many bugs as possible before releasing new app features to our customers.


  • Collaborate with Lively’s CTO, Engineers, Head of Product, and Head of Design to understand both functional and non-functional requirements
  • Plan, lead, and execute manual tests for Lively’s iOS and Android mobile apps including the integration and communication between the apps and Lively hearing aids
  • Responsible for software quality and testing documentation for internal and external use, including the FDA
  • Lead and plan Lively’s quality assurance strategies across web and mobile
  • Manage communication of progress and status to stakeholders
  • Log bugs, and track progress and results
  • Communicate directly with stakeholders in addition to email/ticketing chain, to ensure timely resolution of identified issues
  • Triage bugs and other improvements
  • Be the last line of defense to ensure high quality output, and responsible for the last sign off before production release


  • 7+ years working as a Quality Assurance Engineer
  • Experience with testing medical software and/or hardware
  • Experience testing iOS and Android apps
  • Experience with documenting software testing processes and software lifecycle activities
  • Experience in troubleshooting issues and root cause analysis
  • Good understanding of how mobile apps and web browsers work including dev tools, test flight, apps permission etc.
  • A proven track record of delivering high quality and tested software on-time and often
  • An open mind, flexibility around testing new approaches and the ability to harness failures and turn them into wins
  • Degree in computer science or relevant software development experience

Bonus points for:

  • Experience with software validation process for FDA compliance
  • Experience testing a software that integrates with hardware
  • Knowledge of wireless protocols such as Bluetooth and test methodologies
  • Experience with connectivity features including Wi-Fi, Bluetooth Low Energy (BLE)
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • ReactLibraries
    • React NativeLibraries
    • GraphQLLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • SketchDesign
    • SalesforceCRM


41 W. 25th St., New York, NY 10010

What are Lively Perks + Benefits

Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Vacation & Time Off Benefits
Generous PTO
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Pet Friendly
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