Senior Salesforce Developer

| Greater NYC Area
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About Common

Common is the nation’s leading residential brand offering convenience and community through coliving and traditional apartments. Our signature approach to end-to-end property management and technology offerings allows us to deliver unparalleled experiences across 35 buildings, 6 cities, and over 1,000 members. Common is the preferred choice for both residents looking for a stress-free and all-inclusive living environment, and for real estate owners seeking reliable, above-market returns. Launched in October 2015, we now operate homes in New York City, Chicago, Los Angeles, San Francisco, Oakland, Seattle, and Washington, D.C. and receive over 4,000 new member applications per week.

It’s an exciting time to be part of Common’s team. We challenge ourselves every day not just to think about ways to make city living better, but to activate on those ideas in meaningful ways. Our team is comprised of real estate professionals, designers, engineers, salespeople, marketers, client service representatives, and so much more. We work collaboratively, value self-startership, and embrace a “whatever it takes” mentality to ensure our work is done and done well. Common sits squarely at the intersection between technology and real estate, working everyday to build quality residential solutions that bring positive change to the world’s rental housing crisis. 

Common was founded by Brad Hargreaves and has raised over $65MM in venture funding. Brad is a visionary leader with vast experience in the technology and service space, previously founding the education company General Assembly.

To follow the latest Common news, get to know our community of residents, and learn about what it’s like to work at Common, you can follow us on Instagram, Linkedin, and Twitter. To see more open roles and hear from Common employees check out our Careers Page.

 

About the Role

Common is seeking a Senior Salesforce Developer who is excited about building the engine that will fuel day-to-day operations at Common. You will work closely with stakeholders across our Home Operations, Real Estate, Design and Construction, and Digital Product organizations to architect and implement solutions that will help each team operate at scale. This role will report to the Director of Optimization.

The ideal candidate is someone who is a self-starter that can identify opportunities to streamline, automate, and build tools for scale. You will be expected to track new developments in the Salesforce platform and continually research and learn on your own in order to arrive at creative and effective solutions to problems that are thrown your way. You should be excited about tackling messy problems and have the ability to balance extreme attention to detail with quick implementation and iteration. Above all, you must be a team player who can work successfully with multiple stakeholders and provide mentorship to other members of the team.


Responsibilities 

  • Work closely with Common’s senior operations team to identify the best ways to use Salesforce and the best solutions to complex business problems
  • Supervise and support our team of Salesforce users across all markets and help drive training and adoption of new features
  • Proactively seek out, identify and implement needed system changes 
  • Project manage all changes rolled out to Salesforce ensuring that all users understand changes prior to rollout
  • Create and maintain fields, views, reports, dashboards, campaigns, triggers, validations, process builders and other salesforce.com objects and functions, including creating custom objects when necessary
  • Monitor and improve data quality
  • Manage third-party integrations being used in Salesforce
  • & other ad hoc projects from time to time


Qualifications

  • Salesforce development experience with a detailed understanding of how to use Salesforce to solve problems
  • Knowledge of Apex and other relevant technical languages
  • Previous experience with Pardot and Service Cloud preferred
  • Comfortable expressing complex ideas in easy-to-understand ways
  • Salesforce certifications preferred. eg. Admin Certification (ADM 201), Advanced Admin (ADM 301) or Developer (DEV 401)
  • Experience working alongside a team of developers and working in a rapidly changing development environment
  • Prior experience with Zendesk and Netsuite a plus
  • Effective at managing multiple tasks simultaneously and comfortable taking on additional responsibility
  • Meticulous and vigilant, with a high level of attention to detail
  • Problem solver; you don’t accept the status quo and are always looking for creative solutions
  • Emotional Intelligence
  • Scrappy and resourceful problem solver
  • A team player with a “can do” attitude
  • BA/BS Degree

 

What We Offer

Common truly values our employees and wants to do everything to ensure that our employees are not only happy and professionally fulfilled, but also that they have the opportunity to be healthy. Because of this, we are committed to providing a number of affordable and valuable health and wellness benefits for our employees such as paid vacation and sick time, medical, dental and vision insurance, Company paid life insurance, Company paid STD/LTD Insurance, FSA + HSA options, commuter transit benefits, generous paid parental leave (up to 16 weeks!) and a 401K. Additional benefits such as Company equity, paid holidays, weekly team lunches + weekly happy hours, a fully stocked kitchen, flexible working hours, job training + development opportunities + a great wellness program are also available. And as always, we are regularly evaluating our offerings to ensure employees needs are being met.

We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, sexual orientation, gender identity or expression, legally protected physical or mental disability, military or veteran status or any other basis protected under applicable federal or state law.

 

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Location

In NYC, you can find our team taking meetings in Bryant Park, having happy hours on our terrace, or commuting right out of Grand Central Station!

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