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Senior Software Engineer, SRE Box Services

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WHAT IS BOX?

Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 

 

By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers over 100,000 businesses, including 69% of the Fortune 500 who trust Box to manage their content in the cloud. 

 

WHY BOX NEEDS YOU 

As a Senior Engineer for Box, you'll be part of a team responsible for driving the on-boarding of Box's services onto platforms like OpenStack, Kubernetes, AWS, GCP, Azure and many more public cloud vendors. In this role, you will be innovating, developing the automation, systems and processes that enable rapid prototyping by development teams, while ensuring tight alignment with our compliance and availability goals. As we evolve the infrastructure and move towards a service oriented architecture, it is imperative that we redefine how we think about operationalizing services in a scalable distributed system. You’ll be collaborating across Engineering and Product to ensure this is a core part of our software development life cycle.

 

WHAT YOU'LL DO 

  • You will be constantly developing automations / tooling for any repetitive tasks you see.
  • You will manage the stability and operation of several of Box's most critical production applications through application reviews, capacity planning, and performance tuning.
  • You will work with cutting-edge technologies including Spinnaker, SmartStack, Kubernetes, Zookeeper, NGINX, Smartstack, Envoy, and Calico
  • You will work with a variety of engineering teams to suggest and implement technical solutions for their unique challenges.
  • You will improve our observability as both a developer of monitoring systems, and a mentor to our product development teams.
  • You will participate in team's on-call rotation.

 

WHO YOU ARE

  • You are a developer at heart with a passion to come up with innovative solutions for hard problems.
  • You enjoy hands-on troubleshooting in a distributed Linux systems environment and are comfortable in tracing problems through applications, systems and networks.
  • You have experience working in virtualized distributed environments.
  • You have written automation/self-healing scripts in Python / BASH / RUST at scale to maintain critical applications.
  • You have hands-on experience with modern cloud technologies like GCP, AWS, and Docker.
  • You have experience with Spinnaker, SmartStack, Kubernetes, Zookeeper, NGINX, Envoy, and Calico. 
  • You have experience with deployment/configuration management tools (e.g., GIT, Jenkins, Puppet, Terraform).
  • You have strong experience with the latest in monitoring and alerting best practices and tools (e.g., Sensu, Wavefront, Splunk).
  • You have 5+ years of large-scale production operations experience and enjoy talking reliability engineering.

 

BENEFITS

  • Visit this webpage to check out all of our exciting healthcare benefits: https://join.collectivehealth.com/box
  • For all other benefits, please check out: Box Benefits + Perks 

 

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

 

#LI-JA1

 

#LI-Remote

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Sofie Peedu
Senior Director of Commercial Sales
INTENTIONAL ABOUT INCLUSION
Initiatives and programs foster belonging and participation.
Box’s “consistently thoughtful” approach to culture is one of the main reasons why Peedu has stayed with the company for nine years. “Fresh Air Fridays” encourage Boxers to spend time away from screens, and the company’s new-hire orientation enables attendees to build connections with peers. Peedu also noted that employee resource groups such as Box Women’s Network and Box Pride focus on elevating underrepresented voices.
Box’s “consistently thoughtful” approach to culture is one of the main reasons why Peedu has stayed with the company for nine years. “Fresh Air Fridays” encourage Boxers to spend time away from screens, and the company’s new-hire orientation enables attendees to build connections with peers. Peedu also noted that employee resource groups such as Box Women’s Network and Box Pride focus on elevating underrepresented voices.
No matter who you are, where you’re from, what school you went to or where you’ve worked, Box welcomes the real you.
Amanda Healy Collins
Area VP of Sales, Central Region
STEER CAREERS + STAY HEALTHY
Professional growth and personal wellness go hand in hand.
For Collins, being a leader means making sure her peers recognize the goals of the company — and themselves. That’s why she ensures they have the chance to take on greater responsibilities and the flexibility to work on their own terms. By tackling issues like Zoom fatigue and burnout, Collins also focuses on employees’ personal wellness, which she said aligns with the company’s overarching vision.
For Collins, being a leader means making sure her peers recognize the goals of the company — and themselves. That’s why she ensures they have the chance to take on greater responsibilities and the flexibility to work on their own terms. By tackling issues like Zoom fatigue and burnout, Collins also focuses on employees’ personal wellness, which she said aligns with the company’s overarching vision.
I believe it’s vital to recognize talent and give people the room they need to step into their next role.
Garth Booth
Principal Architect
GET + GIVE SUPPORT
A focus on effective management drives evolution.
While Booth joined Box without any prior operations experience, it didn’t take him long to get ramped up. “One of the best things about this company is that there are many people ready to help you succeed,” he said. Inspired by support he received from leaders, Booth now makes a point to mentor early-career Boxers, imparting his own wisdom while learning about their unique goals and aspirations.

While Booth joined Box without any prior operations experience, it didn’t take him long to get ramped up. “One of the best things about this company is that there are many people ready to help you succeed,” he said. Inspired by support he received from leaders, Booth now makes a point to mentor early-career Boxers, imparting his own wisdom while learning about their unique goals and aspirations.

I’ve been able to grow my skills and career in ways I never could have imagined.

What are Box Perks + Benefits

Box Benefits Overview

Not only are we driving success as a cloud content management platform, to having the most talented group of 10x-ing, GSD-ing, fun-loving Boxers, we also provide the BEST benefits and perks!

Whether you're looking for traditional benefits or fun perks - Box has you covered!

* Comprehensive healthcare benefits
* Award-winning mental health, wellbeing and family support programs
* Cutting-edge behavioral health services
* Paid maternity and paternity leave
* Award-winning fertility and family forming benefits
* Equity award and an excellent Employee Stock Purchase Plan (ESPP)
* Generous time off including holidays, 5 fresh air Friday's/Mental Health Monday's, your birthday and 3 days for volunteer time!
* 4 week, 100% paid Sabatical program for Boxers with 7+ years at Box!

Beyond Healthcare
* Career Development
* Employee Resource Communities
* Fun @ Box: Happy hours, interest groups, sporting events, races and more
* Meals & Snacks: daily meal stipends while in the office and stocked micro kitchens to keep you energized
* Commuter Benefits for parking and mass transit
* Gym Membership/wellness reimbursement and incentives: Activity, nutrition & health is a priority!
* Monthly phone bill reimbursement
* Employee Assistance - support and guidance for life challenges

Culture
Volunteer in local community
Over 75% of Boxers engage in social impact --volunteering with a cause they care about. With 3 days of VTO provided to our Boxers, we’ve tracked 6,687 volunteering hours across the company last year
Partners with nonprofits
Through Box.org we've provided over $40M to nonprofits through grants, donations, and product discounts
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Day off for your birthday
Quarterly engagement surveys
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
As the world continues to evolve, Box believes in a hybrid model of work. Boxers are powering how the world works together, both in office, from home, and/or remotely.
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
During Learnfest, Box offers "Overcoming Bias" training where Boxers will engage in candid peer conversations about biases, how they impact our community at Box, and what we can do to counteract them.
Diversity employee resource groups
Box has 10 Employee Resource Communities (ERCs). ERCs are employee-led affinity communities that play a vital role in supporting a culture where everyone feels a sense of belonging!
Hiring practices that promote diversity
Our hiring process is focused on bringing in a diverse slate of talent. We engage with strategic partners for sourcing, train our hiring managers through recruiting guides and courses to mitigate bias
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Box offers health care, dependent care and transportation flexible spending accounts. Boxers can set aside pre-tax dollars to pay for health care, child care and transportation expenses.
Disability insurance
Box provides employer paid short- and long-term disability coverage.
Dental insurance
Box offers a PPO dental plan. The plan covers preventative visits at 100%. Coverage toward basic and major services, as well as ortho.
Vision insurance
Box offers VSP vision plan with competitive coverage for exams, glasses, contacts.
Health insurance
Box pays 85% of premiums for all medical plans and 100% for preventative care. Various medical plans to choose from through Collective Health. Box contributes to an HSA.
Life insurance
Box offers an employer paid life insurance policy that amounts to 2x the employee's annual salary.
Wellness programs
Box offers a variety of activity, nutrition, and health challenges throughout the year.
Team workouts
Mental health benefits
Box offers employee assistance programs to provide support and guidance for their employee's during life challenges.
Transgender health care benefits
Financial & Retirement
401(K)
Box offers a 401k Retirement Plan (Roth and Pre-Tax options available).
Company equity
Employee stock purchase plan
Boxers have the opportunity to purchase Box stock at 15% discount and 24-month look-back period
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Here at Box, we care about the well-being of families. From paid parental leave and fertility and family forming benefits, Box provides an all-inclusive support system for working families.
Family medical leave
Adoption Assistance
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
To ensure Boxers can 10x both inside and outside of work, Box offers market-leading flexible time off and holidays (yes, that includes birthdays!) so Boxers can recharge when they need it.
Paid volunteer time
Box is a place where community comes first. Boxers are encouraged to give back with paid Volunteer Time Off (VTO) up to 3 days annually.
Sabbatical
Paid holidays
As well as your birthday!
Paid sick days
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Boxers can set aside pre-tax dollars for parking and mass transit through our pre-tax commuter programs.
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Box offers $55 per month toward fitness memberships or classes. We also offer discounts at local health clubs and studios.
Mother's room
Professional Development Benefits
Job training & conferences
Box provides numerous training opportunities for all Boxers including LearnFest, our global learning conference
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Boxers have the opportunity to attend LearnFest, our global learning conference, where all Boxers have dedicated time to take online and live trainings related to personal and professional development
Customized development tracks
Personal development training
View full list of perks + benefits
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