The Role

Cedar is a patient payment and engagement platform that elevates the total patient experience beyond clinical care. The platform leverages data science and technology to deliver modern intelligence to providers and simplify the healthcare experience for patients.

Cedar has built a platform that combines data science and machine learning to connect patients with healthcare providers in a way that helps tackle the critical challenges of patient billing and payment. Our technology improves the overall experience of patient engagement, enabling providers to thrive in a rapidly changing environment while helping patients understand the cost of their care.

Our team continues to scale, and as part of that growth, we are in need of a Senior Site Reliability Engineer who will play a meaningful role at Cedar. This person will spearhead the development of the SRE function while acting as a senior operator who will positively evolve the SRE organization.

* Cedar is committed to a flexible work environment, so this as well as many of our roles are remote friendly.

Responsibilities

• Contribute to the establishment of a SRE function at Cedar as our first dedicated SRE
• Design scalable and easy-to-use solutions that enable simple management, implementation, and automation of sophisticated infrastructure systems
• Design, build and maintain a framework for monitoring, logging, and alerting on the performance of our internal systems and product
• Partner with product teams to share standard methodologies and issue mentorship around reliability, scalability, performance, and observability of our production systems, infrastructure, and software.
• Build clear and executable runbooks/playbooks to be used by teammates within engineering
• Debugging complex problems across an entire stack and crafting proven solutions

Skills & Experience

• 5+ years' experience with software engineering, software development, or system operations with some of that time in an SRE role
• A passion for reliable, scalable, observable software with a keen sense of ownership
• A real interest in the latest and greatest database, infrastructure, and automation technologies
• Experience with Cloud-based architecture (we use AWS), and Infrastructure as Code (we use Terraform)
• Experience with Python (Java, Go, Rust, or similar will be considered)
• Experience debugging issues between multiples systems/services
• Experience designing, building, and operating large-scale production systems
• Experience with on-call rotations and incident management
• Understands networking and messaging, especially between services
• Has hands-on experience using source control (Git, GitHub) and feature branching strategies
• Experience with a variety of open-source databases (MySQL, Postgres, Redis, Cassandra, etc.)
• Excellent communication skills, both verbal and written

What do we offer to the ideal candidate?

• An opportunity to work on a platform that is scaling very rapidly, engaging with millions of patients per year and growing at a rate of 360% YoY as of January 2021
• A chance to join a high-growth company at an early stage
• The ability to impact the growth of our company, we value all comments and suggestions
• Transparency across teams and interaction with multiple departments
• Competitive pay, employer-paid healthcare, stock options

Applicants must be currently authorized to work in the United States on a full-time basis. Cedar will not hire any applicants for Senior Site Reliability Engineer who are present in the United States on an F-1 visa