Senior Software Engineer, Enterprise Apps
Coinbase has built the world's leading compliant cryptocurrency platform serving over 73 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy and increase economic freedom around the world.
There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role.
Coinbase has an exciting Senior Software Engineer opportunity to join the Customer Experience Engineering team and help lead and drive Live Chat capabilities for each business unit. The Sr. Software Engineer will be responsible for development work predominantly on our Live Chat SaaS platform, with future integrating the Chat platform into our various other platforms. We have an aggressive portfolio of premier implementations of Salesforce, LivePerson, Tethr, Qualtrics, Mulesoft, Adobe Experience Manager to help our Company scale. The candidate will also serve as a technical DRI with stakeholders to unlock the Chat vision. We are looking for candidates who have significant previous experience in similar roles, in rapidly growing organizations, with a demonstrated passion for engineering practices like product quality, CI/CD and agile adoption, is a must, from day one. The ideal candidate will have previous experience in LivePerson, Salesforce, Mulesoft, and Custom App building and deploying via AWS, and a strong self-starter mentality. You will synthesize a product vision into key technical decisions and partner with multiple business units and engineering teams to buy, build, launch, and scale platforms. You will report to the Sr. Manager of Customer Experience and PED,and be part of the larger Coinbase Customer Experience Organization.
What you’ll be doing (ie. job duties):
- 70% of the time spent developing within the Chat environment, delivering key features for our users
- 30% of the time designing, building, updating and maintaining custom backend/frontend applications and services in the domains of CX and PED that integrate with best-in-class enterprise systems.
- Work with engineering managers, product managers, and designers to turn vision into a functional software for our stakeholders every quarter.
- Act as an owner where you will be involved in all stages of the application from inception through support.
- Articulate a long term vision for maintaining and scaling our home-grown enterprise systems.
- Add positive energy in every meeting, and make your coworkers feel included in every interaction.
- Balance need for functional and nonfunctional requirements (availability,scalability, security, performant, etc.)
- Work closely with the Security teams to identify and implement unique security requirements relevant for the Coinbase business model
What we look for in you (ie. job requirements):
- 3+ years hands-on development experience on LivePerson
- You’ve worked with Front End: React, JavaScript; Back End: Golang, Ruby, Rails, Angular and Databases: Redshift, Postgres, Snowflake, Devops: Docker, AWS, CircleCI, Pagerduty and developed custom enterprise systems.
- You have at least 3 years of experience in software engineering.
- Consistent record of building security-led highly reliable systems, meeting non-functional requirements (availability, scalability, supportability, interoperability)
- Bachelor’s degree in Computer Science, Computer Engineering or a related field
- Experience with integration of large systems and custom products
- Clear communication and orchestration of technical resources
- Natural curiosity to learn and understand different architectures, technologies and functional domains
- Demonstrated ability to create order out of chaos, with minimal oversight
- Expert knowledge of Google Docs, Google Slides, Google Sheets, Wiki’s.
Nice to haves:
- Enjoy uncertainty and changing requirements in a fast-paced & high-growth environment
- Passionate about the crypto economy.
ID: P31633
Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view Pay Transparency, Employee Rights and Equal Employment Opportunity is the Law notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
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