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Senior Software/Systems Engineer - Site Reliability (Compute)

| Greater NYC Area

The Site Reliability Engineering (SRE) teams are looking for experienced and passionate software and systems engineers who have backgrounds in programming, distributed systems, and networking to help in ensuring that customers around the world can access Squarespace sites, that they load quickly, and that all of the features work. We work together with the product teams to maintain the reliability of our features that are backed by a fleet of microservices, with the infrastructure teams to grow our current data centers and build new ones, with the data teams to tackle challenging “big data” issues, and the security teams to keep a close eye on the latest vulnerabilities and protect our product, infrastructure and networks.

The Compute team is specifically responsible for designing the systems that allow us to operate on our data centers and evolve the massive Squarespace software engine that serves millions of users worldwide. We build tools for the provisioning of compute capacity on top of VMware, Kubernetes clusters or public clouds. We build and maintain developer tools for quickly deploying software to our Kubernetes and VM clusters. We run and automate the orchestration of Ceph storage clusters backing our microservices at the scale of multiple petabytes per cluster.

We firmly believe in the SRE philosophy of applying software engineering methodologies to operational tasks. We communicate reliability with SLOs and know that if you can’t measure it, you can’t improve it. We create self-healing and self-orchestrating systems, including services that automatically fix Kubernetes node problems, network mesh monitoring services, and VM migration orchestration systems. We operate multiple physical data centers and leverage this fact to our great advantage, with the ability to control every part of the entire stack, from the actual hardware characteristics and network architecture all the way to the edge that our customers communicate with. You will report to the team lead in NYC.

RESPONSIBILITIES

  • Own internal services like Kubernetes and Ceph clusters, create microservices like authentication providers and load balancers, product-related services like our deployment pipeline, and everything in between.
  • Write high-quality infrastructure-as-code that automates the provisioning, deployment, scaling, and monitoring of Squarespace’s infrastructure and ensure that it is redundant and fast around the globe.
  • Share our globally distributed on-call rotation and be an escalation point to assess complex problems in real-time across any of our high-traffic software systems.
  • Collaborate with a team of experienced engineers to test your ideas and understand the system, and mentor junior team members.

QUALIFICATIONS

  • Programming experience in at least one compiled language (Go, Java, C++) and one dynamic language (Python, Javascript, Ruby) is preferred. Knowledge of Go, the team lingua franca, is a plus but not a strict requirement.
  • 5+ years experience managing large-scale software and distributed systems in *nix environments.
  • An understanding of and experience with, web application development.
  • A solid foundation in computer science, with competencies in data structures, algorithms, and software design practices.
  • Understand database design, storage, caching, scalability, and network fundamentals.
  • Experience with Docker, Kubernetes, Prometheus, or other CNCF software is a big plus.
  • Experience with Ceph or other storage clusters is a big plus.
  • BS, or MS degree in Computer Science or related technical field or equivalent industry experience.

About Squarespace

Squarespace empowers people with creative ideas to succeed. By blending elegant design and sophisticated engineering, we empower millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories with the world. Squarespace’s team of more than 800 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about.

Perks

  • Health insurance with 100% premium covered
  • Flexible vacation & paid time off
  • Equity plan
  • 401(k) plan with employer match
  • Free lunch and snacks
  • Dog-friendly workplace
  • Education reimbursement

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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Technology we use

  • Engineering
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • KubernetesFrameworks
    • DockerFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedshiftDatabases
    • KafkaDatabases
    • PrestoDatabases

Location

Squarespace is headquartered in the West Village of Manhattan, within walking distance from the 1, A, C, E, B, D, F, and M trains.

An Insider's view of Squarespace

What are some social events your company does?

In the past we've had trivia nights, talent shows, and video game tournaments. My background is actually in theatre, so amazingly had the opportunity of taking to the microphone and hosting some of the events here.

Jose Paz

Community Manager

What kinds of technical challenges do you and your team face?

Our team’s mission is to configure, integrate, automate, and report on all HR systems. This means we are constantly trying to do things no one has ever done before. Some of the challenges we regularly encounter are hacking together system integrations, implementing controls to ensure data integrity, and manual task automation for our users.

Paul

People Tech Manager

How has your career grown since starting at the company?

As the Data Engineering team has grown, I've become a team lead and learning lots of new technologies, such as Postgres and Airflow.

Polina

Senior Software Engineer

What are some social events your company does?

The company holiday party is a pretty big social event. Each location has one and I’ve crashed three of the four parties in Ireland as well. At this point, if I don’t go to the Dublin holiday party, I might get messages asking if I’m okay.

Vishal

Team Lead, Product Support

What are Squarespace Perks + Benefits

Squarespace Benefits Overview

We take care of our employees in more ways than one. We offer competitive medical, dental, and vision for our employees and their dependents. We also offer up to 18 weeks of paid parental leave, daily gourmet lunches, and seasonal wellness programming, including meditation, yoga, and nutritionist sessions at the office. And so many snacks.

Culture
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Cross functional training encouraged
Online course subscriptions available
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