Flow is a SaaS e-commerce platform that enables brands and retailers to become international and sell cross-border. Flow’s API driven platform enables merchants to sell & ship globally from their own sites, solving all cross-border pain points throughout the entire e-commerce supply chain, such as local payment methods, international shipping options, and all aspects of the upstream site localization such as duty/tax calculation, local pricing and product restrictions. These challenges create enormous friction to selling globally for merchants. The result is a next generation platform for cross-border commerce, focused on the customer experience and on maximizing conversion rates.

Flow has raised $55m+ in funding (most recently Series B) from NEA, Amex Venture, Bain Capital Ventures, Forerunner and Fung Capital and more.

About The Role:

Flow is in the business of making what is normally difficult and complex in the world of global e-commerce simple and elegant. You will be a critical part of that mission. Flow is seeking a Senior Solutions Engineer to work with our Onboarding Team and engage with our clients as part of pre-sales and implementation. You will conduct discovery calls with our trained Sales Representatives, demonstrate the features of the Flow platform, and gather our client’s technical and business requirements. 

There is no such thing as a typical day at Flow, but you can expect that you’ll go from giving technical presentations that showcase our platform to executives in and outside of the organization to working closely with the onboarding and platform team to implement our services for clients. 

This position will report to our Director of Platform Engineering and is located in our Hoboken office. Please note, for the safety of our employees, we are currently working remote.

You Will: 

• Conduct discovery calls with our trained Sales Representatives and demonstrate the features of the Flow platform for prospective clients
• Provide support to the Sales team in detailing Flow capabilities and demoing the platform
• Lead requirement gathering sessions with clients to highlight desired business outputs and potential custom functionality
• Guide clients through the integration and implementation of the Flow platform into eCommerce platforms
• Partner with our Product and Engineering teams to prioritize and address the most important opportunities to positively impact clients and end consumers
• Work with the VP of Onboarding on management of internal and external priorities 
• Edit and write code where needed for integration

You Are: 

• Comfortable talking to clients and stakeholders
• Excellent at prioritizing and adapting to business needs in a fast paced environment
• Proactive and self-driven to solve problems as they arise
• Love to improve and implement new features and make suggestions for improvements
• Exceptional with your communication and interpersonal skills
• Able to manage multiple concurrent projects

You Have: 

• A Bachelor’s degree from an accredited university 
• 3+ years development experience, preferably on eCommerce platforms (i.e. Shopify, Magento, SalesForce, etc.)
• 3+ years of experience with HTML, CSS, and JavaScript languages
• In-depth knowledge of software development and eCommerce systems
• A solid coding background, good design sense, and like to apply cutting edge technologies at scale

About Us:

At Flow, we're looking for people with a passion for learning and a willingness to make an impact. We love problem-solvers and out-of-the-box thinkers. You're encouraged to apply even if your experience doesn't precisely match the job description. We’d love to get a chance to connect with talented and ambitious individuals. At Flow, we welcome diverse perspectives and people that enjoy being challenged. Join us!

• We invest in growing our people—personally and professionally.
• You can come to work everyday knowing you will always be surrounded by good, talented, and bright people who you will learn from and genuinely care about you.
• We offer unlimited vacation and we really mean it.
• You don't need to come into the office everday. We trust you to make your schedule and just want you there a few times a week. We like to see your face. Team brainstorming and \ whiteboarding is also pretty fun to do in person.
• We're actively growing as a company—we are 70+ at this point and are quickly scaling
• We are building the world's fastest checkout to make world's best ecommerce experience from anywhere in the world - and you can be a part of that. 
• Go karting to whiskey tasting to hot sauce competitions and company wide ping tournaments - we’ve got all the bases covered. Flow is so much more than sitting in front of your desk all day.

Flow is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!