Senior Staff Engineer, Services at Harry's Inc.
About the role
As a Senior Staff Engineer you will lead development of core components of our global, multi-tenant eCommerce platform. You will own delivery of complex systems using technologies including Scala, TypeScript, Kubernetes, Terraform, and other cloud solutions. You will mentor and grow a group of highly talented individuals. You will drive engineering best practices and raise the bar for quality.
What you will accomplish:
- You will build relationships with teammates and cross-functional partners in order to guide major initiatives.
- You will advocate for best practices, provide mentorship, and prioritize improvements for the team and partners.
- You will drive the technical decisions in a complex problem domain, understanding the points of view of other team members balanced with the business requirements to synthesize a best compromise solution.
- You will be responsible for the technology direction, long-term quality, technical staff skills, and external technical impacts of services including “ilities” such as reliability, availability, etc.
This should describe you:
- You demonstrate trust by creating a culture of inclusion and respecting the cross-functional expertise of partners
- You give clear and compassionate feedback in all directions on the quality, timeliness, and process around work
- You actively share knowledge and expertise with others, across the organization. You proactively iterate on things that can be improved, whether or not it was asked of you
- You set clear standards, and hold people accountable for meeting those standards through direct and compassionate feedback
- You are 100% reliable. Communicate actively (and empathetically) well in advance of missed deadlines or events.
- You proactively coach teammates to break down problems and brainstorm solutions -- doesn't always jump in with answers themselves, but rather pushes teammates to actively problem-solve
- You always communicate the “why” behind a decision so teammates understand rationale and can make better decisions accordingly
About the team
Harry’s Services Team builds and maintains a suite of solutions that power eCommerce sites for multiple brands on multiple continents. We are a small, autonomous team with grand ambitions. We make decisions empirically and we choose the right solutions for the job.
Here's who you'll work with
- Reporting to the Senior Manger, Services
- Working on the Services Team
- Working with Services Engineers, Product Management, Data Engineering, and Web Engineering
Harry’s Inc. started in 2013 with simple, fairly priced products that delivered an amazing experience to guys every day. Since then, Harry’s expanded to the UK, developed relationships with retailers such as Target and Walmart, expanded our grooming brand into a personal care powerhouse, and launched a women’s brand called Flamingo.
The key to our success? Our amazing people. From chemists, mechanical engineers, CX associates, to creative directors, sourcing managers, and logistics specialists, Harry’s team is comprised of some of the most brilliant, diverse, and humble people you’ll ever meet.
Our brands answer unmet consumer needs, but our company is a place of inclusion and innovation that attracts some of the brightest minds across industries, geographies, and backgrounds. Whether we have a team of 3 or 300, our core values and our startup mentality remain; we value continuous improvement and learning, teamwork and collaboration, creative problem solving, and open and direct dialogue and feedback. Come for the coffee and free products, stay for the amazing, passionate culture.
We have a mandatory COVID-19 vaccination policy.
Harry’s is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.
Harry’s is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Harry’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.
We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.
This role can be done remotely, however there may be location constraints based on where Harry's is registered and able to employ individuals. Please work with your recruiter and your hiring manager to understand any location constraints. We are authorized and able to employ individuals in many, but not all states. If you are not located in or able to work from a state where we are registered or able to employ individuals, you will not be eligible for employment. Please speak with your recruiter to learn more.