Senior Subscription Management Consultant

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Job Description

We're looking for a Senior Subscription Management Consultant to join Procore’s Subscription Management Services (SMS) team. In this role, you’ll serve as the subject matter expert for Procore subscription terms and policies, helping streamline the procurement process by providing consulting services to internal and external stakeholders.

As a Senior Subscription Management Consultant, you’ll plan, execute, manage stakeholders, enhance processes, and project management the contractual audits of Procore customers. You’ll apply your SaaS and construction industries knowledge to provide definitive and actionable expertise around Procore’s subscription offerings.

This role will report to our Senior Manager of Deal Desk & Subscription Management Services and has the opportunity to be located in any of our US offices or be primarily remote. We’re looking for someone to join us immediately.

What you’ll do:

  • Execute subscription audits by working closely with customer stakeholders, including executives, to meet project timelines and objectives 

  • Interpret and articulate complex subscription terms and governing agreements to various stakeholders

  • Serve as a subject matter expert on software subscriptions and associated risks to internal and external parties

  • Design appropriate remedies that foster a positive ongoing relationship with customers while protecting Procore’s intellectual property and contract rights

  • Conduct data analysis and reconciliation between multiple data sources using excel and other data management tools

  • Provide regular updates and reports regarding individual engagement statuses, next steps, and potential strategies to various stakeholders 

  • Manage multiple high priority projects involving cross-departmental team members (e.g., People, Sales, Finance, Legal, Customer Success, R&D, and Sales Operations) and external business partners (e.g., Customer C-Suite, Procurement, Procore Champions) to complete complex subscription reviews

What we’re looking for:

  • Bachelor’s Degree in Business Administration, Economics, or similar discipline is required

  • 5+ years of experience in an analytical or account management role for a SaaS company or in an Accounting or Finance role within a Construction firm.

  • Experience with Salesforce.com or comparable CRM solution

  • Experience with Microsoft Excel or Google Sheets

  • Strong background in negotiation, conflict resolution, and client relations

  • Construction industry and finance/accounting experience is preferred


Additional Information

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About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore. 

We are an equal opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

Perks & Benefits

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: generous paid vacation, employee stock purchase plan, enrichment and development programs, and friends and family events.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • D3JSLibraries
    • jQueryLibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • DropwizardFrameworks
    • AngularFrameworks
    • MySQLDatabases
    • PendoAnalytics
    • FigmaDesign
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM
    • IntercomCRM
    • SalesforceCRM
    • HubSpotEmail
    • HubSpotLead Gen

Location

521 FIFTH AVENUE, 22nd Street, New York, NY 10175

An Insider's view of Procore Technologies

How does your team reward individual success?

After managing a small group when I first joined Honest Buildings, I was given the opportunity to build out a department and team from scratch. I learned a ton throughout the process and was supported at all times. The leadership at Honest Buildings works hard to recognize individual success and cares deeply about every employee's happiness.

Jeb

Director of Business Development

What's the biggest problem your team is solving?

As we expand, we are implementing infrastructure and application based solutions to ensure all of our customers have a world class experience, guaranteeing our users across the globe can use our product in a fast and reliable manner. We're constantly researching security vulnerabilities and implementing best practices to fully protect the product.

Lalita

Site Reliability Engineer

How does the company support your career growth?

The mentorship I've gained at Honest Buildings has championed me to speak up for what I want out of my career. Honest Buildings has taught me how to advocate for myself, given me the courage needed to pitch ideas, and an environment where I feel supported if I choose to explore those ideas.

Chelsi

User Experience Designer

How do your team's ideas influence the company's direction?

Every single person in Honest Buildings contributes to creating our company goals. We have a huge opportunity to put into place things that haven’t been created yet. If someone sees an opportunity and they want to work to fill that gap, we give them all the resources they need to help grow the company (and themselves) as much as possible.

Crystal

Chief Brand and Performance Officer

What are some things you learned at the company?

What makes Honest Buildings such a great place to work is the opportunity to continue learning. I can always tell my team and my manager something I'm interested in, and they will work hard to carve room for me to learn a new skill or method. This is especially importantly on the engineering team, as technology is evolving every day.

Kim

Software Engineer

What are Procore Technologies Perks + Benefits

Procore Technologies Benefits Overview

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we invest in our people through Learning & Development opportunities, Enrichment Programs, and providing the encouragement and resources to own your role.

Our offices are largely wall-and-door-free, and the company culture reinforces and celebrates creativity, autonomy, and ingenuity. We aim to create a work environment where our employees can say this is the best job they’ve ever had.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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