Senior TechOps SRE

| Greater NYC Area | Remote
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Empower the Individual Through Crypto

Gemini is a crypto exchange and custodian that allows customers to buy, sell, store, and earn more than 30 cryptocurrencies like bitcoin, bitcoin cash, ether, litecoin, and Zcash. Gemini is a New York trust company that is subject to the capital reserve requirements, cybersecurity requirements, and banking compliance standards set forth by the New York State Department of Financial Services and the New York Banking Law. Gemini was founded in 2014 by twin brothers Cameron and Tyler Winklevoss to empower the individual through crypto.

Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we want to help you buy, sell, and store your bitcoin and cryptocurrency. Crypto is not just a technology, it's a movement.

The Department: Infrastructure

Gemini’s Infrastructure teams are key experts in building and operating Gemini's world class cryptocurrency exchange systems and networks, using a combination of high-speed data center equipment and cloud-hosted components. With a focus on building, automating, and scaling Gemini’s product offerings, the Infrastructure keeps a close eye on the horizon and thinks steps ahead of the company’s business needs to collaboratively build and scale its growing footprint.

The Role: Senior TechOps SRE

As the lead engineer of the TechOps SRE team you'll be responsible for our DevOps toolset - designing and implementing innovative and robust solutions that will enable all technology users to understand and manage our applications and underlying infrastructure. The ideal candidate is passionate about understanding technology inside and out, building automated systems to proactively detect and prevent issues, and helping developers scale the best products in the market, ensuring that they have the insight needed to choose the right direction; they possess a strong sense of ownership and a desire to produce excellent results on the first try.

As a senior member of the team you'll be comfortable identifying gaps and needs, helping define our strategy, and delivering projects in collaboration with the rest of the team. You'll be expected to help mentor and train the other members of the team. This is an IC position, working in close partnership with the team manager, defining our technology direction, while they help manage and orchestrate the team.

Responsibilities:

  • Design and build the monitoring, alerting and visualization platforms used by your fellow Engineering and Infrastructure groups
  • Mentor and train the TechOps team from a technical leadership perspective
  • Lead troubleshooting, debugging, and diagnosis for incidents and issues
  • Design and build the monitoring, alerting and visualization platforms used by your fellow Engineering and Infrastructure groups
  • Implement automated and proactive alerting and corrections to prevent or reduce downtime
  • Automate our release processes, working with the Development and QA teams to create a single, automated pipeline to deliver quality, tested code into production
  • Automate runbooks for service recovery to ensure we remain available, reliable, and resilient, and can recover quickly in the event of issues
  • Drive a continuous improvement methodology to ensure we're always getting better at what we do             

Qualifications:

  • Significant experience with Linux system administration
  • Significant experience with configuration management (Ansible, Puppet, Chef, Salt)
  • 7+ years experience building, deploying, and using metrics collection and monitoring systems
  • Keen sense of automation to create consistent and predictable services
  • Working knowledge of industry best practices with regards to information security
  • Understanding of IP network functionality (e.g., TCP, UDP, multicast)
  • Familiarity with infrastructure management and operations lifecycle concepts and ecosystem

Preferred Qualifications:

  • Experience in financial services (e.g exchange, market maker, latency-sensitive broker) or in a similarly regulated industry
  • Experience running bare metal systems
  • Experience with cloud platforms

It Pays to Work Here

We take a holistic approach to compensation at Gemini, which includes:

  • Competitive Compensation and Profit-Sharing Equity
  • Flexible vacation policy
  • Retirement Plan Matching
  • Generous Parental leave
  • Comprehensive health plans
  • Training and professional development

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace and affirmative action employer. If you have a specific need that requires accommodation, please let a member of the People Team know.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • PlayFrameworks
    • AeronFrameworks
    • PostgreSQLDatabases
    • ConfluenceManagement
    • JIRAManagement

Location

New York, NY 10010

An Insider's view of Gemini

What’s the vibe like in the office?

Before I started, I was told that taking a job at Gemini was a great idea because of how excited everyone was to be there. After working here for more than two years, I still believe that to be true. The office is constantly buzzing with incredibly smart people who are working to build Gemini into the long-lasting business we know it can be.

Marjorie

Director of Treasury Operations

How do you collaborate with other teams in the company?

A risk team is typically seen as a group that says "no”; at Gemini, establishing relationships and collaborating are key to understanding risks, which better enables us to say "yes" (or "yes, but..."). Communicating clearly and regularly, keeping things simple, and being flexible in a complex space reduces the risk of a message being lost.

Yusuf

Head of Risk

How do you empower your team to be more creative?

When we start a project, I challenge my team to look outside of the finance space, to take inspiration from other creative spaces such as art, industrial design, fashion, automotive, etc., and try to translate that into a solution for our industry and users. It's important to set the tone that solutions to problems can come from anyone or anywhere.

Ty

Creative Director

What are Gemini Perks + Benefits

Culture
Volunteer in local community
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Dental coverage for employees through Guardian PPO
Vision Benefits
Vision coverage through VSP
Health Insurance Benefits
Gemini's health insurance plan with our preferred provider Empire BCBS provides 3 plans, an EPO and 2 PPO at very little cost to employees!
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Gemini's 401(k) retirement plan through ADP offers a broad selection of stocks, bonds and international index funds to choose from.
401(K) Matching
Gemini's 401(k) matches an employee's contributions up to 5% of their base salary, with immediate vesting for matched contributions. Employees are eligible to contribute after 90 days of employment
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Company sponsored family events
We happily sponsor annual Take Your Child to Work Days.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Gemini's unlimited PTO policy allows employees to take as many days off as they need, provided they get their manager's approval.
Paid Holidays
Paid Sick Days
Gemini is generous in adding sick days on an as-needed basis.
Perks & Discounts
Casual Dress
Commuter Benefits
We offer pre-tax commuter benefits for all employees through Navia.
Company Outings
We typically host quarterly company outings - past events include baseball games and Coney Island.
Stocked Kitchen
We keep our kitchens and pantries well-stocked with snacks, soft drinks, cold brew coffee, and, of course, LaCroix.
Happy Hours
We host monthly happy hours with collaborative activities like employee presentations, trivia, Mario Kart, etc.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Gemini hosts monthly Lunch and Learns
Cross functional training encouraged
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