Site Reliability Engineer - Applications at Lifion by ADP

| Greater NYC Area
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SUMMARY

Our industry is starting to go through a transformational shift and we intend to lead it. As talent becomes the main differentiator between failure and success, organizations must attract, engage and develop their people more than ever. To do so, they need powerful and sophisticated tools, which take the pain out of HR management and empower employees & people leaders. That's where we come in.

Lifion by ADP is expanding our startup style operation in NYC in order to accelerate new technical innovation across UI, Search, Platform Technology, IaaS, Big Data, Social, etc. The concept and vision behind the strategy is "Innovate like a Startup" with the goal of delivering highly automated, intelligent and predictive solutions to the market. Our goal is to have specialized teams of superstars focused in these areas to keep pace with market trends and quickly incubate and deliver capabilities that dramatically increase the value of our solutions for clients.

As an Application Site Reliability Engineer you have come up through the ranks as a full-stack engineer and are passionate about automating all the things. You are very opinionated about patterns and practices but pragmatic in your discourse and implementation. You have experience building fully automated, highly elastic, cloud-orchestrated platforms over various IaaS providers like AWS, GCE, and / or Azure, or using on-premise solutions like OpenStack. You see containers as the future of software deployments and are familiar with how to orchestrate them with frameworks like Docker Engine, Mesos, and/or Kubernetes. 

This a combined technical leadership and hands-on development role that contributes to Lifion’s success through expertise in large-scale distributed systems. You will leverage matured existing systems to help design and create the next generation service architecture. Qualified individuals will have a solid background in the fundamentals of computer science, distributed computing, high availability, software development process and best practices.

REQUIREMENTS
  • Fluency in one or more languages, such as Go, Javascript (Node, React, etc.), or Python
  • Solve problems relating to mission critical services and create solutions to prevent problem recurrence; with the goal of automating response to all non-exceptional service conditions.
  • Deep understanding of distributed systems and the ability to lead/teach engineers to design and deliver software to improve the reliability, scalability, latency, and efficiency of our services.
  • Influence and create new designs, architectures, standards, and methods for large-scale distributed systems.
  • Design and implement stability and reliability best practices and proactive solutions to potential issues by collaborating with global technology partners.
  • Define, track, review and report on Service Level Objectives (SLOs), Service Level Indicators (SLIs), System Availability, and the progress and outcomes related to reliability initiatives.
  • Capable of decision making and Leadership without oversight. As well as influencing others without hierarchy (both upwards and sideways in parallel teams) 
  • Understand the operational complexity of a microservice architecture
  • Conduct periodic on call duties (on an as needed basis). Ideally reducing the need for on-call incidents.
  • Work with Incident Commanders, SREs, and Platform engineers during and after the incident recovery life-cycle.
  • Identify key priority initiatives to significantly improve reliability, both proactively and reactively.
  • Follow up and publish After Action Reviews which are timely and clearly understood by technical and business personnel, and include accurate root causes and concrete follow-up items with clear owners.
  • Increasing efficiency by identifying and addressing performance bottlenecks
  • Upholding a high standard of code quality through code reviews and extensive testing
PREFERRED QUALIFICATIONS
  • At least 5 years of experience in software engineering or development operations
  • Strong understanding of containerization, container networking, and Kubernetes
  • Strong knowledge of continuous integration and continuous deployment 
  • Strong production experience with cloud native services (AWS, Azure, GCP)
  • Strong skills with Git SCM and one or more repository managers such as Github, Gitlab, Stash, Bitbucket, or Gerrit.
  • Experience with higher level-level network protocols including HTTP and REST
  • Experience with lightweight development methodologies such as Agile - Scrum and / or Kanban
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Location

Our office is a converted loft space in Chelsea steps away from shopping, galleries, coffee, and great food (that is, if you want to skip free lunch).

An Insider's view of Lifion by ADP

What are some social events your company does?

There are lots of events constantly going on at Lifion! From meetups to tech talks to our weekly Thursday happy hours, there's a good mix of work and play. We also do outings: in my one year of working here we’ve done laser tag, Barcade, happy hour on a boat, the vessel, a picnic in central park, escape the room, VR world, and more.

Kelsey

Application Developer

What's the biggest problem your team is solving?

The People Ops Team is in full swing for FY19 Performance Reviews. It's an exciting time for the business, but requires a lot of backend work & support for our associates. We're drafting communications and timelines for management & associates, and creating the right process to gather ratings and self-assessments for a great associate experience.

Quinton

Director, People Operations

How has your career grown since starting at the company?

I have been able to work with many different teams since I started here and have grown tremendously. I have worked with new product teams, Reliability teams and now work with Security and Compliance teams. This experience has enriched my technical and product knowledge, and I get to be part of the teams which are solving complex business problems.

Gargi

Technical Program Manager

How do you empower your team to be more creative?

Creativity is best fueled by collaboration, and has two simple ingredients: First, you hire passionate & talented people, people who care about users and who want to solve meaningful complex problems. Then, you support a culture of openness, with every designer constantly sharing their best ideas across the whole org. That's how creativity thrives!

Chris

Head of UX

What makes someone successful on your team?

Success on our team is enjoying ownership over our work while staying open to suggestions. We have an open-door policy to share knowledge with one another, strengthening us individually and as a team. We check our egos at the door and are lucky enough to be surrounded by people who feel like family more than coworkers.

Sam

Software Engineer

What are Lifion by ADP Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Free Daily Meals
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Lunch and learns
Promote from within
Continuing Education stipend
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