Site Reliability Engineer (Features Team)

| Greater NYC Area | Remote
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About Us

NS1 optimizes delivery of the world’s most critical internet and enterprise applications.  Only NS1’s platform is built on a modern API-first architecture that acts on real-time data and grows more powerful in complex environments, transforming DNS, DHCP, and IP Address Management (IPAM) into an intelligent, efficient, and automated system.  NS1’s technology drives dramatic gains in IT efficiency and application performance, reliability, and security for the largest global enterprises, including Salesforce, LinkedIn, Dropbox, Nielsen, Pitney Bowes, Squarespace, Pandora and The Guardian. We solve incredibly challenging problems on behalf of our customers in the most mission critical parts of their stack.

The role

Site Reliability Engineers scale our infrastructure and tooling to deliver innovative traffic management services to our customers. SREs see the future by building a well-instrumented production environment that signals trouble well before any customer is affected. SREs are empowered to make any changes necessary to deliver reliable, resilient services.

Your primary responsibilities will include:

  • Designing observability platform and frameworks with input from other teams
  • Defining the API and interfaces for other teams to interact with our logging, metrics and tracing subsystems
  • Implement and maintain systems for logging, metrics and tracing
  • Build and maintain a stable, scalable platform for deployments of the product
  • Contribute to the development of the product services
  • Amplify developer productivity by working closely together to ship observable applications

Your Skills:

  • Strong operational knowledge of Linux systems, security, networking, and automation
  • Operating containerized applications using Docker
  • Proficient in Bash
  • Ansible or other configuration management
  • Ability to collaborate with developers to design modern internet infrastructure for operability, including metrics, logging, observability, automation, etc.
  • Expertise in troubleshooting and performance tuning of complex, high-traffic, distributed applications
  • Experience configuring & maintaining HAProxy
  • Proficient in Elasticsearch, Logstash, Grafana, Kibana, Telegraf

Nice to have:

  • Product development experience in Golang or Python
  • Familiarity with DNS protocol
  • Amazon Web Services, Digital Ocean, Vultr, Packet, etc.
  • Container Orchestration: Kubernetes, Nomad, Etcd, etc.
  • Calico, Envoy
  • Hashicorp tools (terraform, vault, consul, etc.)
  • eBPF knowledge/experience
  • Traffic load balancing, filtering, and DDoS mitigation tools
  • Postgres and operating it in multiple environments and/or regions
  • Linux kernel tuning, user-space networking
  • Automated build systems such as Jenkins

Our technology stack at NS1, and the many systems you’ll have an opportunity to work with here:

  • Our globally distributed platform is comprised of many subsystems including:
    • Custom built DNS platform that’s deployed on physical hardware
    • Anycasted edge network that spans nearly 30 facilities globally
    • REST API and Client Portal
    • Deployment automation, CI/CD, unit/integration testing
    • Monitoring, metrics collection and alerting
    • Traffic load balancing, filtering, and DDoS mitigation tools
    • Distributed messaging, persistent DB and caching systems
  • Other technologies and integrations include:
    • Linux, Ansible, Docker & other container platforms
    • BGP, BPF, eBPF, SDN, packet analysis
    • MongoDB, Redis, RabbitMQ, PostgreSQL
    • Go, Python, Bash, C, C++14, React, Redux, D3
    • OpenTSDB, ELK, Grafana
    • Integrations with third party SaaS, APIs, and libraries, various Open Source projects including REST API clients and integrations

Working @ NS1

We’re a fast-growing, well-funded startup based in the heart of New York City’s Financial District with offices and team members around the world. Working at NS1, you’ll come to understand our team is unique, both in and out of the workplace. We have PhDs, musicians, artists, and athletes working side by side, dedicated to delivering first class products. We’re hardworking, but we're also a compassionate group. We understand that outside of NS1 is a world that places demands on our time. Our leadership team is dedicated to open and honest communication and we continuously strive to foster a culture of transparency, flexibility, and creativity.

We offer:

  • competitive compensation (salary and stock options)
  • medical, dental, and vision
  • commuter benefits
  • 401k
  • flexible hours and time off
  • choice of workstation

NS1 is an equal opportunity employer.

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Location

New York , NY

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