Our mission at Talkspace is to make therapy affordable and accessible to everyone. To get there, we need exceptionally talented, bright, and driven people. Want to help over one million people feel better? Come join our team!

We are looking for an experienced Site Reliability Engineer (SRE) to join our Engineering team. This role would be responsible for the availability, security and maintainability of the Talkspace application and internal tools. We are looking for someone with amazing collaboration skills and the ability to learn quickly who wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

About This Role

• Work with engineering teams to improve how we design, develop, deliver, and evolve our services, to improve their availability, scalability, and performance.
• Maintain services by measuring and monitoring their availability, performance, and overall health.
• Share on-call duties and be an escalation contact for service incidents.
• When availability or performance incidents occur, you will provide technical leadership and lead blameless postmortems.
• Proactively design efficient processes and automate tedious tasks.
• Design and architect new systems in a cloud environment keeping security at the forefront.
• Our clients' confidentiality is critical, so you will relentlessly build and evolve systems using best practices.

Requirements

About You

• Experience administering cloud environments, especially AWS
• Experience with orchestration tools, such as Kubernetes, AWS ECS
• Demonstrable knowledge of TCP/IP, HTTP, application security, monitoring, and storage
• Experience managing applications such as Nginx, MySQL, Redis, Redshift and DNS
• Knowledge of algorithms, data structures, complexity analysis, and software design
• Experience developing production code
• At ease with ambiguity
• Experience (or strong interest) in working in a fast-paced startup environment

Bonus points

• B.S. or M.S. Computer Science or related field
• AWS Certified Professional
• You participate in the community by contributing to open source libraries, speaking at events, and/or writing technical blog posts

Benefits

Why Talkspace?

Because we are on a mission to make the world a better place. Our focus to help people feel happy starts at Talkspace, where we connect, collaborate, and have fun. Fun company-wide events, happy hours, wellness perks, flex PTO, access to Talkspace products, and competitive benefits are just some of the ways we make Talkspace a great place to work. Do you want to save the world? Come join us!

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We strongly encourage you to apply even if you don’t meet every qualification. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.