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Site Reliability Engineer (Windows)

| Greater NYC Area

This position primarily focuses on products and services for OncoEMR, our web-based, oncology-specific electronic medical record (EMR) system used by over 1,300 oncology clinicians every day to diagnose, treat and manage patients battling cancer.

The Site Reliability Engineer will play a critical role in developing and optimizing our Oncology EMR systems and our oncology data platform. Objectives include monitoring, maintaining, and automating mission critical production software deployment, as well as improving the overall reliability of our online services.

Responsibilities:

  • Integrate our EMR platform (.NET/MSSQL/IIS based) with monitoring, alerting, and analytics services
  • Track quality metrics from page load time, through service uptime, to database performance.
  • Participate in software and system performance analysis, benchmarking and tuning, service capacity planning and demand forecasting
  • Implement industry standard system provisioning, fleet management, configuration management tools and processes
  • Interact with engineering teams, DBAs, customer support team, and infrastructure operation teams
  • Support production operations: new client integrations, custom networking configurations, and complex data transfers
  • Perform on-call rotation duty as part of a nation-wide team
  • Respond to and resolve emergent service problems with applications, hosts, and networks

Requirements:

  • BS in Information Systems, Computer Science or a related field
  • 3+ years of demonstrated experience of supporting critical production service environments
  • Knowledge of network analysis and application performance issues using standard tools like tcpdump
  • Hands on experience with setting up monitoring, deployment automation, and configuration management.
  • Ability to handle out-of-bound requests
  • Excellent communication skills
  • Ability to work effectively under pressure

Bonus Points:

  • Experience with Public/Private cloud environments
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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases

Location

Our office at One Soho is easily accessible and modern, and has all the amenities our employees need to be comfortable, productive and collaborative.

An Insider's view of Flatiron Health

What kinds of technical challenges do you and your team face?

An engineer and oncologist work together over several weeks to build an algorithm from a naive prototype to a highly specialized and flexible rule set that can accurately represent the lines of therapy for 95% of patients within a specific disease subset.

Abhishek

Software Engineer

How does the company support your career growth?

As engineering manager, I am invested in the professional development of the people I work with. I train team members by pulling them out of their comfort zones to the uncomfortable territory. At Flatiron, it is one of our values - greatness and comfort rarely co-exist.

Kevin

Software Engineer

What is your vision for the company?

At Flatiron, we believe that learning from the experience of every cancer patient is an imperative — it is the key to accelerating research and continuing to improve the quality of care. Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research.

Zach Weinberg

Co-Founder, President and COO

What's the biggest problem your team is solving?

Instead of studying the cells, I now have the opportunity to write about the patients. I can tell their stories through the research lens and enable them to advance clinical cancer research through their experiences. I certainly never lose sight of the human behind the cell anymore.

Rana

Medical Writer

What are Flatiron Health Perks + Benefits

Flatiron Health Benefits Overview

Flatiron has a holistic approach to employee experience. We promote a culture with wellness at the forefront.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
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