Site Reliability Engineer

| Greater NYC Area
A World-Changing Company
At Palantir, we’re passionate about building software that solves problems. We partner with the most important institutions in the world to transform how they use data and technology. Our software has been used to stop terrorist attacks, discover new medicines, gain an edge in global financial markets, and more. If these types of projects excite you, we'd love for you to join us.
The Role
Palantir systems are deployed at the world’s most critical institutions to help them solve their greatest challenges. Users at customer sites around the world rely on Palantir’s rich feature set, high availability, and performance to pursue their missions. Site Reliability Engineers (SREs) make sure our expanding number of customer deployments continue to deliver insights from massive scale data in real time.
SREs enable our engineers in the field to pre-empt problems before they ever threaten our customers’ workflows. SREs combine engineering experience and an innate drive to improve existing systems and processes with the creativity to develop novel solutions to evolving challenges. Our team strives to automate processes wherever possible, using whichever tools are best for the job. Our responsibilities include designing systems for new implementations of Palantir, administering co-located servers (including hardware troubleshooting) and maintaining database platforms.
SREs work with our software engineering teams to understand threats to our platform and improve our products' performance and security. We work side by side with Palantir’s implementation teams and our customers' IT departments to understand their business’ unique problems and to develop innovative solutions. We document our successes and communicate them back to Palantir’s product teams to advance the way our hardware, software, and network solutions are deployed to minimize failure rates and increase overall system reliability.
Our SRE team is drawn from some of the best in the industry, and we've created a collaborative environment with a focus on mentorship and developing our skills in new technologies.

Requirements

  • 5+ years of experience with Linux system administration (RHEL or CentOS preferred)
  • Good scripting ability with Bash, Python, Ruby, or Perl
  • Experience with monitoring systems using tools like Nagios and writing health checks
  • Moderate experience with TCP/IP networking
  • Practical experience managing databases or search engines, such as Postgres, MySQL, Oracle, Cassandra or ElasticSearch
  • Ability to work independently with minimal supervision
  • Ability to participate in a 24/7 on-call rotation
  • Unwavering commitment to operational security and best practices

Preferred

  • BSc/MS in Computer Science
  • Experience with virtualization using VMWare ESX, KVM, Xen, or Docker
  • Experience with system management tools like Puppet or Chef
  • Knowledge of server hardware and/or experience working with Amazon Web Services (AWS)

Palantir is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Palantir is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

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Location

We're located in Meatpacking, where it's easy to take meetings along the High Line or join colleagues for coffee, drinks, or a SoulCycle class.

An Insider's view of Palantir Technologies

What are some social events your company does?

My favorite social events are all the events centered around our kids! It allows teammates to connect not only on work projects but parenthood hacks, funny stories and work life balance! The kids always leave happy and asking if they can come to work with us again tomorrow!

Tiffany

Office Operations Analyst

What projects are you most excited about?

I’m most excited about projects that help people – either by letting them do more, or do what they’re already doing faster and better. I work on developer tooling, productivity, and infrastructure, so I get plenty of chances to do that at Palantir, building out tooling and solutions that help our developers deliver.

Javier

DevOps Engineer

How has your career grown since starting at the company?

I love the way I’m supported in my growth at Palantir — the design culture is centered around critically asking ourselves how we want to grow and how we get there. I’ve been able to spend meaningful time on areas I’ve wanted to improve on guided by great mentors, while having ownership of complex, high-impact problem spaces.

Emily

Product Designer

What’s the vibe like in the office?

I love that our office embraces social activity outside of work! We have office softball and basketball teams, various clubs like the board game club, and regularly scheduled events like Friday happy hour. These are opportunities to get to know your colleagues in a different environment and make new friends in New York!

Dan

Forward Deployed Engineer

What are Palantir Technologies Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Pet Friendly
Recreational Clubs
Fitness Subsidies

Additional Perks + Benefits

Palantir will challenge you — but we take care of you, too, with benefits and perks that promote health and productivity so that you can focus on what's most important to you inside and outside the office. In addition to generous health benefits and unlimited PTO, we offer massage, chiropractic services, acupuncture, nap rooms, and subscriptions to apps that promote emotional wellness like Joyable and Calm. We also host workshops on meditation and mindfulness (and the occasional tai chi class led by our CEO).

And we invest in building community. Our people come from many different walks of life — entrepreneurs, veterans, PhDs, authors, and artists, to name just a few — and we strive to create an environment where we can take advantage of our shared knowledge. Communal meals, outings, and clubs bolster a culture of trust and collaboration reinforced by our flat structure.

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