Site Reliability Engineer

| Greater NYC Area | Hybrid
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WHO WE ARE:

Resy is the American Express global dining platform. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality. We serve 5,000 restaurants globally. 

Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table. 

We’re hiring, too. Interested in joining our team of restaurant-obsessed explorers? Right this way. 
ABOUT THE ROLE:

At Resy, we are tackling hard problems with elegant solutions and growing quickly. We are looking for an experienced Site Reliability Engineer who can jump right in to help our product engineers to build, test and scale our systems and applications.

In this role you are the one gravitating toward operational concerns of our team, focusing on reliability, performance, capacity planning and automation of everything.

WHAT YOU'LL DO:

  • Maintain, manage and streamline all of our servers, external processes, and hosted services
  • Own and improve our build and deployment processes
  • Create and monitor dashboards and alerts for key infrastructure metrics, and business KPIs that relate to site reliability
  • Share pager duty to ensure that all of our products and services are up and running
  • Automate infrastructure management and maintenance with the aim of empowering the team and ensuring site reliability

WHO YOU ARE:

  • A self-starter who’s comfortable working independently without a ton of supervision
  • You love automation and can’t wait to do away with repetitive tasks
  • You are collaborative and are excited to empower the engineering team to work better and faster
  • You have used a wide variety of open source technologies and cloud services
  • Minimum 3+ years’ experience building complex distributed systems.
  • Extensive experience with Amazon EC2, Route 53, RDS, IAM, CloudFront and AMIs

Resy is committed to Equal Employment Opportunity through attracting and retaining a diverse team of employees and creating an inclusive environment for all. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • SQLLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • FlaskFrameworks
    • RESTFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • WordpressCMS
    • SalesforceCRM
    • Campaign MonitorEmail
    • MailChimpEmail
    • SendGridEmail

Location

Financial District in Manhattan.

An Insider's view of Resy

Tess

Senior Regional Success Manager

What's the biggest problem your team is solving?

We're growing fast at Resy, and we're building products the restaurant industry hasn't seen before. One challenge is to maintain quality in our code & testing as we move quickly. Our engineering team leans on unit tests and we have a lot of automated integration tests. I'm excited to see how holding on to these values will impact our ecosystem.

Koffi

Senior Software Developer

What are Resy Perks + Benefits

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Resy's Flexible Spending Account (FSA) helps employees cover out-of-pocket medical expenses with pre-tax contributions of up to $2,700 annually.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
In addition to our Equinox subsidy, Resy also provides a wellness stipend up to $900 per year.
Financial & Retirement
401(K)
401(K) matching
6%
Child Care & Parental Leave Benefits
Generous parental leave
Resy offers up to 12 weeks of paid parental leave for all new parents with at least a year of service, plus 8 weeks of transitional time, where new parents can work 4 out of 5 days at full pay.
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Resy offers pre-tax commuter benefits for all employees
Free snacks and drinks
Some meals provided
Resy provides catered Family Meals every Friday, primarily from our restaurant partners.
Fitness stipend
Resy offers discounts at Equinox Fitness Clubs.
Professional Development Benefits
Job training & conferences
Resy provides an annual professional development budget for all full time employees.
Lunch and learns
Promote from within
Mentorship program

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