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Site Reliability Engineer

| Greater NYC Area

Marketing used to be an exercise in one-to-many communication: billboards, magazine ads, and - more recently - having a powerful social media presence.

At Custora, we’re helping turn this model on its head, using mountains of data to help our customers direct the right campaigns to the right users rather than blasting the same message to the largest audience possible.

We're moving at a rapid pace, taking on bigger customers every day and increasing the amount of data we collect by several orders of magnitude. As we leap into the next phase of our growth, we need developers who are motivated to solve interesting problems, experiment with new technology and help us change the way e-commerce marketing works in ways that will benefit both companies and consumers.

We have hard problems to solve.

We're already analyzing data for well over 500,000,000 end customers, and this number is growing fast. We're pulling data from numerous sources, computing sophisticated statistics on the fly and building a marketing experimentation platform that's usable by the entire marketing team.

You'll have lots of responsibility.

We're a small team, and each of us leads the projects we are most passionate about. You'll be able to own large parts of the software. Specifically, we’re looking for someone who can make strong contributions to our infrastructure. Someone with expertise or looking to gain expertise in the areas of automation, security, monitoring, performance or data engineering can be expected to take the lead on a project and expand the platform for Custora.

Try new things.

Experimentation is one of our core values at Custora and we need engineers who will apply new approaches to solving our problems. As our data grows and we move from a batch processing model to real-time analytics, we are ready and able to try new solutions.

Have fun while you’re doing it.

We believe solving hard problems is easiest in a fun, relaxed, and collaborative environment. Our team enjoys a good joke as much as fixing a tough bug. We want to find engineers who are eager to continue this balance — creating a place where people look forward to going to work.

The Stack:

While we make use of a wide variety of tools, our primary web stack is ES6/React and Ruby on Rails deployed on AWS. We make extensive use of R for statistical analysis, and our primary data stores are Hive, MySQL, and Redis.

What it’s like to work here:

  • On Monday we eat and meet as a team to chat projects and progress.
  • We’re 45 genuinely nice people. We work together and experiment with how to do things. It’s an amazing environment to both explore your professional interests and shape your career trajectory.
  • We move quickly. You build something and the next day it comes to life. You see and feel an immediate impact with the collective efforts of the team.
  • We have a book of cultural values that helps guide how we communicate and collaborate.
  • We’re building a company and a team we love. We’re in it for the long run.
  • Read more about what makes us, us here.

Custora is an equal opportunity employer. We value diversity. We don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, marital status, veteran status, disability status, or socioeconomic status.

Qualifications:

  • 5 or more years of experience as a software engineer.
  • Degree in Computer Science or a deep competency achieved via other means.
  • Familiarity with Ruby on Rails, AWS, and SQL-based databases.
  • High standards for code quality and maintainability.

Nice to Have's:

  • Experience with R, Scala, Spark, and/or Chef.
  • Consistent record of delivering significant features or building out platforms and services.
  • Experience working in e-commerce.

The perks

  • We’re a flexible work environment
  • Competitive salary and meaningful equity
  • Health, dental and vision insurance (100% covered)
  • Free lunch every day, plus free water — hot and cold!
  • Unlimited vacation: take as much time as you need (we recommend at least 3 weeks)
  • Monthly unlimited MetroCard
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • HadoopFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • HiveDatabases
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • SketchDesign
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

We're a skip from Bryant Park in the heart of the Garment District, with easy access to all the trains and an outdoor terrace overlooking Manhattan.

An Insider's view of Custora

What are some social events your company does?

Twice a year, we close daily Custora operations so we can build stuff as a team. Like traditional hackathons, there's a time limit, and at the end of the 24-hours, we get together and share what we've made. It's amazing what can be done in 24-hours; we've written songs, made music videos, crafted hiring plans, built features. Lots of things tu

Erin

Head of People Operations

What projects are you most excited about?

Growing the company in a sustainable way and thinking about how to continuously bring in diverse talent and perspectives that will not only create the best work environment but also build the best products and experiences for our customers.

Nathalie

Talent Acquisition Lead

How has your career grown since starting at the company?

I joined Custora after having spent time in finance and consulting. While I joined on Success team, just a year in, I was encouraged to follow my passion for product development. The ability to map your own career trajectory and have such a big impact makes Custora an amazing place to come to work every day!

Nitika

Product Manager

What unique initiatives do you have that encourage innovation?

Our product development process at Custora encourages innovation across multiple teams, not just engineering and product. Team members across the org have the ability to pitch product and development initiatives which we get to vote on and decide as team what gets built and what get prioritized.

Jon

Co-Founder, CTO

What does career growth look like on your team?

Career growth at Custora is very customized but also a big priority into how we develop. As a part of new hire on-boarding, you have the ability to build a career map and work with your manager on creating goals and outcomes.

Nathalie

Talent Acquisition Lead

What are Custora Perks + Benefits

Custora Benefits Overview

We pride ourselves on making the Custora work environment one that people feel supported and appreciated. We offer generous benefits across the board and incorporate them into our compensation packages in a holistic way.

Health Insurance & Wellness Benefits
Dental Benefits
100% coverage
Vision Benefits
100% coverage
Health Insurance Benefits
100% coverage
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Lunch provided daily!
Happy Hours
Often offsite and more often at our office bar and terrace
Pet Friendly
Professional Development Benefits
Job Training & Conferences
We provide an annual stipend for personal & professional development workshops and classes.
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