Site Reliability Engineer at Galileo

| Greater NYC Area
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Galileo is building the future of healthcare - today. Using innovative mobile technology and human-centered design, we’re looking to improve the quality and affordability of medical care for all, including those with Medicare and Medicaid.

Based in NYC, our company is founded by a successful entrepreneur (One Medical, Epocrates), led by a top-notch team, and well-funded from some of the best investors in the country. We seek curious, talented, team-oriented individuals with a diverse set of backgrounds who ultimately want to make a difference.

What You’ll Do

In close collaboration with our Product Engineering team, Galileo’s Site Reliability Engineers will help safely accelerate our pace of development, while implementing tooling to keep our services online. As a Site Reliability Engineer, you'll have an opportunity to implement new technologies in the cloud, giving our team better access to analyze metrics and debug issues. Specifically, you will:

  • Continue developing a more robust deployment pipeline, with deployments ranging from web applications to data pipelines to serverless code
  • Implement tooling to help tighten our monitoring and alerting capabilities
  • Trace and analyze Healthcare Security alerts and issues
  • Use metrics to scale our applications as we grow our operations
  • Pair with engineering to continue developing safe data storage and backup practices
  • Enable product engineering to QA new features more efficiently
  • Help improve onboarding procedures for the entire team, including engineers, operations, and clinicians

Who You Are

  • You adapt to new technologies quickly, and know how to use the right-sized approach for each problem.
  • Automation and autonomous mean two different things to you, and you strive for autonomous solutions. You're comfortable with infrastructure-as-code.
  • You enjoy working with monitoring tools to alert the right people when things are going wrong. You've implemented monitoring tools up and down the stack, from the cloud infrastructure level (AWS) to the application level (Docker).
  • You're passionate about helping other engineers gain more visibility into their code.
  • You understand why feature flagging is important to a deployment process. You've implemented chaos engineering in practice, and have used it to strengthen infrastructure. You constantly look for ways to speed up code delivery in a safe and reliable manner.
  • You understand why practicing disaster recovery is important, and you believe in the bus factor as a way of measuring risk.

Technologies We Use

  • AWS (Fargate, Aurora, Lambda, API Gateway)
  • Infrastructure as Code (CloudFormation)
  • CI/CD (CodeBuild/CodePipeline)
  • Python, JavaScript, Bash
  • Docker
  • Application Monitoring and Tracing (SignalFX)
  • SIEM (SumoLogic)

How We Hire

Galileo is committed to hiring the best talent from a range of backgrounds and experiences, - including but, not limited to - gender, ethnic, political, economic, religious, sexual orientation, and other personality traits. We believe in a strong culture that fosters teamwork, excellence and sound decision-making -- one that is based on mutual respect and trust. We appreciate candidates who are open and honest about what they’re looking for so we can ensure it’s a fit on both sides.

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Technology we use

  • Engineering
  • Product
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • AngularFrameworks
    • MySQLDatabases
    • FigmaDesign
    • JIRAManagement


Galileo's NYC office is located in NoHo, Manhattan.

An Insider's view of Galileo

What’s the vibe like in the office?

The office embodies our company culture of demonstrating empathy and being respectful of all. Everybody understands that we are working towards the same mission, so in turn, we all do our best to help bring out the best in each other. We welcome diversity and constantly work on bettering ourselves, in order to create the most welcoming workspace.


Software Engineer

What makes someone successful on your team?

Successful care delivery teammates need to embody genuine human centeredness and be tireless problem solvers. This means always listening and elevating the experiences of others, building trusting relationships, and constantly challenging the status quo with new approaches so that we can ultimately help people live healthier lives.


Head of Delivery/Operations

What projects are you most excited about?

I'm really excited to launch our mobile app. Of all the products we're working on, the app will be the most visible to patients. For months we have been working closely with our Clinical Team to translate their decades of experience as Doctors into a digital product that feels just as trustworthy and empathetic as they are.


Product Design Director

What are Galileo Perks + Benefits

Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Highly diverse management team
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Happy Hours
Happy hours are hosted Once per month.
Professional Development Benefits
Lunch and learns
Galileo hosts lunch and learn meetings once a month.
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