LivePerson is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are.  

We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers, developers and builders to join the team.

You will thrive here if: 

You can operate in a fast paced, dynamic environment

You can build partnerships that move our business forward

You build code that is simple, understandable, and clean  

You see feedback or failure as motivation to learn and to grow 

You believe data-driven decision making is the norm

You relate to our core principles (link) and want to work with Conversational AI experts

We are currently seeking an experienced professional to join our Social Experiences team as a Software Development Manager. You will build a team of experienced Software Development experts that is responsible for the strategic solution development for integrating social networks brand-specific conversations into LiveEngage platform for further servicing and monitoring. This role provides an opportunity to join a fast-growing organization and shape the future of LivePerson. You will help us attain the vision of making life easier by transforming how people communicate with brands.

You should be an expert in:

• Designing and building complex web applications and components as well as distributed systems comprises a microservices architecture.
• Building, growing and leading a team of high performance software engineers
• Collecting requirements from internal and external stakeholders and breaking it down into concrete development tasks for Software Engineers.

In this role you will:

• Have the opportunity to fundamentally change the dynamics of the digital industry and reach over 2 billion consumers.
• Lead and build your own team of software development engineers.
• Define detailed technical requirements based on a high-level description.
• Provide hands on technical leadership to the team, including your own code contributions, design reviews, and prioritization.
• Collaborate with development teams based in Mannheim, Seattle and Atlanta to shape the solution design of LivePerson’s new conversational discovery solution.
• Manage team priorities, headcount projections, recruiting and continuous performance evaluations.

Your qualifications are:

• Bachelor degree in Computer Science, Computer Engineering, or a related field.
• 3+ years professional experience in front end development of large scale/large impact systems, including experience architecting the systems from scratch.
• 3+ years experience in leading teams following Agile methods, with teams of 2-6+ developers.
• Strong track record in designing systems for scalability, performance and reliability.
• Strong background in Javascript / Typescript / NodeJS
• Proficiency in at least one of the following frameworks: React, Vue, Angular.
• Familiarity with microservice supporting technologies, such as: Docker, Kubernetes.

Why you’ll love working here:

LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer top tier tech & data science colleagues, along with opportunities to push your own limits. We embrace invention and experimentation. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.

At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer. 

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.