Software Engineer, Site Reliability Engineering

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A World-Changing Company

At Palantir, we’re passionate about building software that solves problems. We partner with the most important institutions in the world to transform how they use data and technology. Our software has been used to stop terrorist attacks, discover new medicines, gain an edge in global financial markets, and more. If these types of projects excite you, we'd love for you to join us.




The Role

Users at customer sites from Washington DC, to London, to Tokyo rely on Palantir’s high availability to pursue their missions. Site Reliability Engineers (SREs) make sure our growing number of customer deployments run smoothly 24 hours a day.


You will work collaboratively with multiple partners to build tools that ensure this software remains on-line for all the people that rely on it. You come from a systems or development background (and are comfortable in both areas). You are self-directed and have the ability to track solutions from design through implementation, owning every step along the way. You won’t be alone in this endeavor - our Engineers go to customer sites and work side by side with Palantir’s implementation teams and customer IT departments to understand their unique problems and develop innovative solutions.


You strive for a deep understanding of the core technologies that are being used while building redundancy and establishing standard methodologies. You combine engineering experience, a desire to improve existing systems and processes, and creative problem solving to develop novel solutions to evolving challenges.


Our team strives to automate processes whenever possible, using whatever tools are best for the job. We treat operations issues as if they are software problems. This often means that we are learning from the cutting edge of the Open-Source community or developing our own tools, with an opportunity to commit back to Open-Source projects.

Some of The Things Our Software Engineers Have Done

  • Built configuration management solutions to manage Palantir deployments and services.
  • Developed systems to detect and remediate known issues, to improve overall reliability of Palantir products and services.
  • Built sophisticated monitoring systems to provide actionable intelligence.
  • Optimized performance and tuning for critical services that back critical Palantir infrastructure.
  • Improved the fault tolerance and disaster recovery of Palantir services.

Technologies We Use

  • A variety of languages including Python, Java and Go.
  • Postgres, Cassandra, Hadoop and Spark for distributed data storage and parallel computing.
  • AWS, VMWare ESX, KVM, Xen, Docker and Kubernetes.
  • Puppet for Configuration Management.
  • Linux systems, CentOS and Red Hat.

What We Value

  • Strong engineering background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics.
  • You are a strong coder — we’re looking for people who can write clean, effective code in Python, Ruby or a similar language.
  • You have several years of Linux experience and are comfortable debugging systems performance issues.
  • You enjoy collaboration with others—our work isn’t carried out in a vacuum, and everyone contributes to get the job done. You have the ability to work effectively in teams of technical and non-technical individuals.
  • You understand that making mistakes means you’re learning, and you actively seek opportunities to grow and develop.
  • You are passionate about creating intuitive and scalable products that magnify the analytical capabilities of our users.
  • You are comfortable working in a fast-paced environment and constantly revising assumptions in response to new information.
  • You are passionate about security and are always looking into ways to improve the security posture of systems and services
  • You want to work on software that is changing the world.

Palantir is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. #LI-LB1

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Location

We're located in Meatpacking, where it's easy to take meetings along the High Line or join colleagues for coffee, drinks, or a SoulCycle class.

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