Solutions and Integrations Engineer - Merchant

| Greater NYC Area
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Bread is a cutting-edge technology company that transforms the way the world shops online. We build tools, technologies, and APIs that allow e-commerce merchants to integrate installment loan financing and other alternative payment products throughout the customers’ shopping journey. Bread was founded in 2014 by financial technology veterans and has experienced explosive growth to date. Recently acquired by Alliance Data Systems, Bread provides candidates the highly unique experience of being part of a rapidly growing fintech with the DNA and culture of a startup, while also having the considerable resources of a highly scaled, leading financial institution. This powerful combination will enable Bread to accelerate its growth to become an even greater force in the marketplace as well as provide candidates a completely unique experience.

In the Solutions and Integrations Engineer role, your responsibilities will ensure the successful acquisition of new prospective Bread merchants by guiding them through a best-in-class payment solution. This role involves taking initiative throughout the entire E2E journey from pre-sales support to technical post-sale integration. Solution and Integration Engineers are the forefront E2E experts in the bread business and pride themselves on their deep understanding of the Bread business and their assigned problem space.

Your role at Bread*

  • Be an expert on Bread’s platform capabilities, APIs, and the integration pathways with Bread as well as on top Technology Platforms (Commerce, CRM, & ERP) 
  • Lead Pre-sales discussions with prospective Merchants, selling them on the technical aspects of Bread’s payment solution
  • Work with Enterprise Merchants to map Bread’s payment solution to their business process, ensuring a best in class customer journey and capability set
  • Document the needs of the merchant into a solution design and lead the realization effort alongside Success & Integrations
  • Approve the technical specification of integrations built by Merchants with the understanding of how they interact with the Bread platform
  • Aide clients in effective implementation of Bread both in terms of technical support and project management.

What we are looking for

  • 3+ years of pre-sales engineering, software engineering, professional services engineer product management, developer advocacy or related experience
  • 2+ years of experience within the retail vertical, payments platforms, or commerce eco-systems
  • Experience working with customers and/or partners in a customer-facing solution development role
  • Highly skilled at socializing business opportunity at all levels of the organization through both written presentation and compelling storytelling
  • Strong understanding of API’s, and ability to read and internalize technical documentation
  • Experience building integrations and with code-level debugging with large customers
  • Be comfortable talking about technical concepts and explaining how they work, both from a product feature and API architecture perspective
  • Ability to work as part of a team to solve business and technical problems, and step into leadership when and where required
  • Solid verbal, written, presentation, and interpersonal communication skills
  • Strong project management and time management skills, and ability to quickly pivot across projects
  • In addition to being technical, you have the ability to connect with people. Folks tell you you’re a good listener, and you make everyone in the conversation feel included
  • You love working on both program and relationship management, and you’ve been told you excel at each

*Do you prefer to lean more towards pre-sales than post-sales or vice versa? Still apply! Our goal is to find the best fit that wins for both you and Bread.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • Heap AnalyticsAnalytics
    • LookerAnalytics
    • PythonAnalytics
    • RAnalytics
    • RedshiftAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • UsertestingDesign
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail
    • DatanyzeLead Gen

Location

In the heart of the Flatiron district in between both Madison Square Park and Union Square Park.

An Insider's view of Bread

What are some social events your company does?

We love celebrating all that we can from our monthly happy hours, DI&B events to our summer/winter holiday parties. Our team is extremely thoughtful about how we gather together to ensure everyone is excited about and included in all we do. It fosters collaboration in a more strategic yet relaxed way which helps build relationships.

Britney

Head of Employee Engagement

What projects are you most excited about?

A typical day at Bread is different depending on the engineer. While some engineers enjoy more autonomy, I enjoy collaborating on projects with other engineers and coming up with great solutions together. We strike a balance between stability and innovation through code reviews and guest lectures. I feel supported in my career growth here at Bread.

John

Software Engineer

How does the company support your career growth?

Bread encourages us to empower ourselves from the very start of our careers by offering every employee a stipend to seek educational resources and support. If you envision a role we don’t currently offer, or aspire to transition internally, we aim to give you the tools needed to meet your goal.

Gaby

Recruiting Coordinator

How do you collaborate with other teams in the company?

One of the great things about working at Bread is the cross-functional collaboration with other teams. As an integrations engineer, I have not only learned how to intentionally build a product in a thoughtful manner from the Engineering and Product teams, but also how to be effective in a client facing role from our Sales and Success teams.

Wei

Integrations Engineer

What are Bread Perks + Benefits

Bread Benefits Overview

100% Paid Health, Dental & Vision
Stock Options
Flexible Vacation Policy
Team Events
Weekly Lunches
Learning & Development stipend
Bi-monthly Yoga
Bi-monthly chair massage
Life events and milestone celebrations

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
We have in office yoga once a week!
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Company sponsored family events
Bread sponsors family oriented events annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Employees get free lunch on Friday.
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Bread offers employees professional development opportunities like annual individual budget for training, the ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Bread hosts lunch and learn meetings on occasion.
Promote from within
Continuing Education stipend
We offer $$$ annually for continuing education.
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