Solutions Architect at Smartly.io (Greater NYC Area, NY)

| Greater NYC Area
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The Solutions Architect role is to develop cross-functional relationships across technical sales, product, and marketing teams with our key customers. The person in this role would “own” the technical relationship, strategy, and execution. This role helps to accelerate adoption and revenue for Smartly.io by building strong technical relationships with our customers. Solution Architects work closely with Sales, CSMs and Client Partners to grow and support the Smartly.io advertising Cloud ecosystem.

You will be working in a team that strongly values creativity, autonomy, and mutual support. You will have a large degree of freedom executing in your area of specialty. At the same time you will have the ability to reach out for help when required, and can expect others to reach out to you as a technical thought leader in the ad Tech industry.

You will serve as an evangelist of Smartly.io’s business value, drive implementation cadence on strategic deals and push the boundaries of what’s technically possible on our platform. Around 10% of this role will be coding focused, although you will work as a technical mentor to other members of technical solutions and aim to continually raise the quality of developed solutions

As a Solutions Architect at Smartly.io, you will...
  • Design technical enablement strategies for our Sales and Client partners.
  • Architect technical specifications and solutions to be implemented
  • Discover and promote new use case scenarios for Smartly.io’s automation with customers.  
  • Actively conduct product discovery by sourcing revenue-driving ideas from all of the customer touchpoints and through other channels
  • Collaborate with our key customers as well as internal teams to identify opportunities where technical solutions would bring the biggest impact
  • Scopes, plans, and manages the lifecycle of lightweight, but robust and scalable technical solutions that meet the customer's or Smartly’s business needs.
  • Works closely with Product, Support, Engineering and wider Technical Solutions team to ensure that even the most complex problems and needs are properly addressed, validated and then either taken forward or if not, rejected with proper justification
  • Present at customer and industry events (webinars, conferences, etc) on how our technology powers the modern advertising world. 
  • Be the go-to expert for Sales, CSMs and Partnerships on what is technically possible with Smartly.io 
  • Support customers in prototyping, demonstrating and product integrations in customer environments. Identifying and mitigating key customer technical objections
  • Be the trusted advisor on everything technical within Smartly.io and the broader advertising ecosystem for our key customers
  • Manage a portfolio of key customers, working with product, support, technical consulting and engineering teams in a technical account management capacity.
  • Advocate for customers within Smartly.io and advocate for Smartly.io with our customers. 
What you bring to the table...
  • A  BSc / degree in computer science, software engineering or related fields
  • Strong technical experience (preferably previous software development experience, data engineering, in designing specifications and documentation) 
  • Ad Tech knowledge or expertise 
  • Experience in designing scalable technical solutions that solve real-life customer problems
  • 3 to 5 years of experience working with major customers in a B2B or SaaS environment.
  • Strong emotional intelligence skills, experience building bridges internally and externally between Product, Engineering, Support, and Sales organizations.
  • Excellent oral, written, presentation and interpersonal communication skills
  • Technical background in Web technologies such as HTTP, HTML, XML, and experience with web services (RESTful and SOAP)
  • Coding skills in at least one scripting languages (python, ruby, php, javascript)
  • Ability to speak directly to technical teams, with experience adapting communications to the technical level of the audience and presenting technical materials to large groups
  • A passion for humble hungry hunting and strong leadership skills

Nice-to-haves (optional):

  • Data, Analytics or consulting Certification with one major advertising channel (BluePrint, Google Analytics certification)
  • Experience in building scalable solutions for customers with broad adoption

#LI-BAILEY #LI-Hybrid


Meet Smartly.io

Bringing brands and people together smartly. We are building a platform that combines media buying, creative, and data to automate every step of digital advertising.

We manage 2.5B€ in ad spend and serve more than 650 brands worldwide, including eBay, Uber and TechStyle. Our technology liberates marketers from manual work and allows them to focus on what matters. 

As a fast-paced growth company, Smartly.io offers opportunities to maximize your learning and amplify your impact. With colleagues from 62 nationalities, you'll work in a collaborative and inclusive environment built on a culture of trust, transparency, and feedback. Join our global team of over 650 Smartlies in reshaping the future of marketing. Learn more at smartly.io/careers and smartly.io/our-leadership-and-culture.

We are a hybrid workplace where Smartlies have the flexibility to work at the office, from home, or a bit of both. We also offer programs for short-term remote work globally. 

We are currently running fully remote recruitment processes due to the global pandemic. Read more here.

Reasonable accommodation for people with disabilities

Smartly.io is committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our job application procedures and working environment. If you need assistance or have any questions please contact us at [email protected]

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • RubyLanguages
    • FlowLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • RabbitMQDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • HubspotCMS
    • HubSpotCRM
    • IntercomCRM
    • SalesforceCRM

Location

We put Smartlies' health first. While we have created more flexibility for Smartlies to choose where they work, we continue to follow all local health measures to ensure that our New York office remains open and safe for all who choose to come in.

An Insider's view of Smartly.io

What projects are you most excited about?

At Smartly.io we are most excited about continuing to work with our partners to solve challenges and better enable them to enhance their performance on paid social. Many brands we work with have been focusing more and more on creative so it's no surprise that Smartly has as well. I've seen our Creative solutions evolve so much in the last two years

Corinne

VP US East

What are some things you learned at the company?

Open communication is encouraged at all levels of Smartly.io, it's a big part of the culture. I enjoy the interesting challenges that come from working with customers, and having the autonomy to push your idea's forward and work on things you're interested in or want to add to your skillset.

Malachy

Customer Solutions Engineer

How do your team's ideas influence the company's direction?

We foster transparency, which allows our teams the freedom and responsibility to pursue our vision in a self-driven way. Everyone is trusted as an owner, we’re all responsible for thinking and acting in the long-term interest of the company. At Smartly.io, nothing is someone else’s problem — we’re all doers with an entrepreneurial attitude.

Kristo

CEO & Founder

What are Smartly.io Perks + Benefits

Smartly.io Benefits Overview

Smartly.io’s benefits are meant to ensure that employees stay healthy, well, and energized in different life situations. Smartly.io supports employees so that everyone can focus on learning and creating positive impact in their role.

Growth-minded colleagues. Competitive salaries & option plans. Full five weeks of paid vacation. Paid parental leave. Health coverage. Wellness benefit. Reimbursement flexibility. Opportunities to rotate to our offices across the globe. Get your own laptop + smartphone + noise cancelling headphones. Friday demos with beer & weekly breakfasts. Opportunities to attend industry events. Team stipends for remote activities while not in the office.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
5 Weeks Per Year
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
One-time Benefit for New Hires
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks

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