Movable Ink
New York, NY
Remote

Solutions Architect (Remote)

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Customers don’t experience data, they experience content. Movable Ink activates any data into personalized content in any customer engagement. The world’s most innovative brands rely on Movable Ink to accelerate their marketing performance. Headquartered in New York City, Movable Ink and its more than 500 employees serve its global client base from operations throughout North America, Central America, Europe, Australia, and Japan.

As a Solutions Architect you will work with some of the world’s best known brands, enabling them to deliver highly sophisticated personalization strategies across multiple digital channels through advanced use of the Movable Ink platform and bespoke technical solutions. You will act as a universal translator, investigator and product evangelist focused on increasing the sophistication of platform usage for Movable Ink’s client base and ensuring they have the best possible technical configuration to meet their goals. Naturally curious and determined, when issues do occur in the technical client environment, you’re able to hunt down the cause and carry it through to resolution, considering the underlying impact for future integrations and the client technical environment as a whole.

Responsibilities:

  • Develop a deep understanding of our Visual Experience Platform, data architecture and reporting tools
  • Align Movable Ink’s solutions and technologies with the business goals of the customer
  • Identify new opportunities to further integrate with our clients existing API’s, web services and tech stack
  • Work with Client Experience Managers to scope customer projects and translate them into technical requirements for our client focused developers
  • Own the exploration of technical issues within a client’s bespoke technical environment through to resolution

Qualifications:

  • Strong understanding of HTML, CSS and the DOM
  • Ability to write basic JavaScript, with a strong understanding of the capabilities of the language
  • 3+ years working in a business user facing technical role (e.g. Solutions Consultant, Sales Engineer, Technical Customer Success Manager) ideally in a MarTech environment
  • A high level understanding of Digital Marketing strategy/objectives for Movable Ink supported channels (currently Email, Mobile) and the objective and expected outcome of personalization strategies
  • Good communication skills - you’ll be working with our biggest clients and Client Experience team.
  • Ability to explain and synthesize complex technical topics in simple terms to stakeholders - you’ll often be the translation layer between business users and our technical teams


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What are Movable Ink Perks + Benefits

Movable Ink Benefits Overview

One of the best things about working at Movable Ink is the amazing company culture we have! We are very proud to say we’ve been named one of Inc. Magazine’s Best Workplaces (2022, 2021, 2020, and 2019) and Built In’s “Best Places to Work” (2023, 2022, 2021, and 2020).

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee-led culture committees
Hybrid work model
President's club
Employee awards
Flexible work schedule
Diversity
Documented equal pay policy
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours

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