Oh Snap!
This job is no longer active - but you can still view the details below.

Solutions Architect

| Greater NYC Area
Bluecore is an AI-driven retail marketing platform that brings together website, customer and live product insights to match customers with the products they love. By activating dynamic product data for the first time, Bluecore’s email marketing solution solves the missing piece of the performance puzzle: The ability to respond to customer behaviors with triggered and individualized communication.
Hundreds of brands and retailers, including Teleflora, Vineyard Vines, Staples and Best Buy Canada, use Bluecore to drive increased revenue with less effort by connecting customers to the products they’ll love. Backed by FirstMark Capital and Georgian Partners, Bluecore is one of the country's fastest growing SaaS startups.
We're looking for a talented Solutions Architect to support our sales team in identifying and accelerating custom technical project opportunities for our largest current customers. This Solutions Architect is tasked with developing a thorough understanding of our customers’ business and technical needs, and effectively communicating and translating those into technical solutions. This position is best fit for someone who enjoys presenting to technical and non-technical audiences, thrives in a cross-functional team environment, and enjoys sophisticated problem solving with a focus on driving results for customers.

Responsibilities

  • Supporting Sales Key Account Directors with your deep product knowledge and general technical expertise, helping solve complex customer problems using a combination of Bluecore's marketing technology platform and architecting custom solutions for Bluecore’s largest existing customers.
  • Assertively being the main authority in meetings for all product and technology-related topics.
  • Leading customer facing discovery sessions to conceptualize and design complex business solutions
  • Communicating highly technical concepts to a variety of audiences, from IT and marketers to executive-level decision-makers.
  • Leading consultative engagements with customers on the technical and business challenges related to their e-communication initiatives.
  • Documenting of customer problems and software solutions using Business Requirements Documents\\Functional Specification Documents, wireframes, diagrams, workflows and mockups.
  • Presenting high-level overviews of the Bluecore architecture and integration capabilities.
  • Intermediate full-stack development work using JavaScript, Python, and RESTful web services to prove out concepts and effectively architect custom solutions for Key Accounts Team.
  • Developing of SQL with a RDBMS such as MySQL, Oracle, or MS SQL Server
  • Internal coordination for custom solutions scoping as well as producing Technical Spec documentation to be accepted by the customer before Bluecore beginning custom work.
  • Responsible for assigning roles & responsibilities internally to execute the architected and scoped custom solution. Working with non-technical project manager to assign internal and external deadlines for custom solution projects
  • Conducting solutions presentations and obtain customer acceptance to solution design
  • Identifying project issues and risks and present alternatives to alleviate or resolve
  • Validating solution components and provide solution walkthrough with customer. Guides customer through solution deployment.
  • Working cross-functionally between teams, including sales, customer success, marketing, product, and engineering.
  • Writing answers to and being generally accountable written RFPs and security questionnaires.
  • Managing multiple client engagements and work with associated team members
  • Supporting Account Executives, Customer Success Managers and Go To Market teams with sales opportunities by validating solutions
  • Producing deliverables within a diverse, fast paced environment, collaborate effectively across teams and juggle multiple projects and initiatives simultaneously.

Requirements

  • Bachelor’s-level education, combined with any sort of technical background, whether that be a formal degree, work experience, or personal projects. You need not be an engineer, but you must be a general technologist.
  • 7+ years of full-time work experience at a tech company or a startup. Marketing technology experience is a major plus.
  • Ability to master Bluecore product, including features ,customer use cases and key technical components
  • Demonstrated project management skills; ability to define, scope and create project plans
  • Advanced-level knowledge of a broad range of web technologies, including: HTML, CSS, JavaScript, Python, SQL, REST/SOAP APIs, XML/JSON, eCommerce platforms, tag management, git, Email Service Providers (ESPs).
  • Implementation experience involving JavaScript programming, PHP, SQL and/or Email Service Providers (ESPs) is a significant plus.
  • World-class written and verbal communication. You will be writing and talking a lot, so this is one of the most important aspects of the job.
  • Quick, on-your-feet thinking, especially in meetings where you might be asked rapid-fire questions.
  • Problem-solving skills that enable you to identify and build the best solutions, given a list of prospect business requirements.
  • Must be comfortable working day-to- day with cloud-based workflow tools, such as Salesforce, Google Apps, and Slack.
  • Ability to travel up to 40% and authorization to work in the USA.

Benefits

  • Highly competitive compensation package including salary and equity as well as the opportunity to work for one of the fastest growing marketing technology companies
  • Comprehensive medical, dental, and vision insurance
  • 401(k) plan
  • Monthly fitness stipend for a gym membership or fitness classes
  • Monthly public transportation
  • Generous Parental Leave & flexible vacation policy

At Bluecore we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. Bluecore is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status or veteran status.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • MemcachedDatabases
    • RedisDatabases
    • SQLiteDatabases
    • Google DatastoreDatabases
    • Google BigQueryDatabases
    • Google Cloud SQLDatabases
    • MixpanelAnalytics
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WrikeManagement
    • WordpressCMS
    • SalesforceCRM
    • IntercomEmail
    • MarketoEmail
    • MarketoLead Gen

Location

Located in NYC’s historic FiDi, our dynamic pre-war office emulates our exciting vibe as an industry leader and progressive destination workplace.
116 Nassau Street, New York , NY 10038

What are Bluecore Perks + Benefits

Bluecore Benefits Overview

At Bluecore we offer a comprehensive array of class leading employee benefits and perks, in line with the strong value we place on people and culture.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Our flexible spending plans assist employees with out of pocket medical and dependent care expenses, while also offering a pre-tax benefit to lower their tax liability each year.
Disability Insurance
Bluecore provides both long-term and short-term benefit plans, fully paid by the company, in supplement to any state plans that may be in place.
Dental Benefits
We offer a national level PPO dental plan with a vast network of providers and which covers all preventative maintenance and two cleanings each year.
Vision Benefits
We offer a national level vision plan, with options to use an allowance each year towards contacts or frames and lenses, with very low employee cost.
Health Insurance Benefits
We are currently offering a national level health plan, offering an extensive network of providers and provide three different coverage lines to best need the individual needs of employees.
Life Insurance
Each employee is provided a $50,000 Life and AD&D policy, with the option to purchase supplemental coverage at steeply discounted rates.
Wellness Programs
We offer programs to expense back the cost of gym and fitness memberships as well as a data driven weight loss program sponsored by our health insurance provider.
Retirement & Stock Options Benefits
401(K)
Bluecore's 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.
Company Equity
Employees are offered options at the time of hire and based on performance, giving a sense of ownership in the company.
Performance Bonus
Select positions are eligible for performance based awards in the form of bonuses, which varry by department and position.
Child Care & Parental Leave Benefits
Generous Parental Leave
We offer a generous 120 day parental leave policy for either new parent to spend time with their child.
Flexible Work Schedule
We believe that each employee is most productive at different times, we allow employees and their managers to develop work schedules that align to both the needs of the business and the employee.
Family Medical Leave
We have generous leave policies which work in tandem with federal and state laws to allow employees to care for family as the need arises.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Whether taking a break to tend to personal matters or time away to rest, our PTO vacation time is uncapped.
Generous PTO
Bluecore has an amazing (unlimited) PTO policy that provides our people the flexibility to take the time they need to live a balanced and fulfilling life.
Paid Volunteer Time
As part of our generous PTO plan, we also allow and encourage employees to take time off to volunteer for causes within our community and those which resonate with their interests.
Paid Holidays
In addition to our generous PTO policy we also provide paid time off for all major holidays.
Paid Sick Days
In line with the PTO philosophy paid sick time is granted as needed, un capped and no annual balances.
Perks & Discounts
Casual Dress
Our dress code is flexible, including shorts, t-shirts and other casual attire to change with the weather and allow employees to dress up when needed and down when appropriate.
Commuter Benefits
We allow all employees to expense up to $121 per month to assist with their commuter costs. We also offer a pre tax commuter plan in line with IRS regulations to assist with the tax burden.
Company Outings
We offer multiple company events from holiday parties, trivia nights, team outings and in house social events on a regular basis. In addition to in house food contests to let culinary flags fly.
Free Daily Meals
We provide free daily catered lunches in addition to a fully stocked kitchen with snacks and breakfast items.
Stocked Kitchen
Our kitchen provides a wide assortment of beverages, snacks, fruits, breakfast items and other surprise treats on a weekly basis.
Happy Hours
We just launched monthly interdepartmental happy hours for the summer-- a great opportunity for our employees to get to know each other in a casual environment!
Recreational Clubs
As hard as we work we know that relaxation and self care are critical to happiness and success. We host regular board game nights, soccer club, and tennis outings to name a few
Fitness Subsidies
We offer programs to expense back the cost of gym and fitness memberships.
Professional Development Benefits
Job Training & Conferences
Bluecore University is our in-house training program dedicated to advancing our teams. Courses range in depth and are on subjects like Growth Mindset, social styles, and leadership frameworks.

Additional Perks + Benefits

What makes Bluecore extra special is the comprehensive nature of our benefits. Our company is not only focused on professional development but on physical and mental well being as well. Bluecore truly cares about the whole employee.

More Jobs at Bluecore14 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
Legal
Marketing
Operations
Product
Sales
Developer
new
New York
Operations
new
New York
Developer
new
New York
Operations
new
New York
Operations
new
New York
Operations
new
New York
Developer
new
New York
Data + Analytics
new
New York
Marketing
new
New York
Design + UX
new
New York