Lead Solutions Architect
The Role
Cedar is improving the healthcare financial experience. Our technology improves the overall experience of patient billing and engagement, enabling providers to thrive in a rapidly changing environment while helping patients understand the cost of their care.
The Implementation Team is made up of Solutions Architects and Solutions Engineers who own the process of getting our new clients from 0 to 1 on the Cedar platform. The team is seeking a Lead Solutions Architect who is just as comfortable at writing data integration software as they are at leading large conference calls, all while acting as a mentor to their teammates. They are among the first "Cedarians" our clients get to know, and are adept at building those client relationships alongside Cedar's other commercial teams. The Solutions Architects have a "do what it takes" attitude to getting our clients' implementations over the line - on time and of high quality - and derive an innate satisfaction from that achievement. And simply put, Cedar doesn't realize its vision of improving the patient financial experience without our implementation teams.
*This is a long term remote optional opportunity.
Responsibilities
- Work autonomously and creatively in navigating and overcoming obstacles that you encounter
- Lead large cross-functional team efforts across Cedar and our clients to deploy Cedar platform - on time and of high quality
- Form strong partnerships with client counterparts
- Mentor and coach junior team members to become the next generation of Solutions Architects
- Work closely with our integration teams to streamline future implementations
- Serve as the voice of the customer to internal stakeholders - engineering teams and account management
- Role based in New York City with occasional travel to client sites (~1 trip / quarter)
Skills & Experience
- 5+ yrs experience in client-facing roles in enterprise settings, like consulting
- 2+ yrs leading large projects with established timelines, multiple stakeholders
- Familiarity with data structures, relational databases, cloud infrastructure
- Ability to write basic SQL queries
- Ability to thrive in an entrepreneurial environment, comfort with ambiguity
- Excellent communication and listening skills, the ability to persuade and influence others
- Excited about Cedar’s mission of improving the healthcare financial experience
- Eligible to work in the United States
What do we offer to the ideal candidate?
- An opportunity to work on a platform that is scaling very rapidly with 200,000 engaged patients a day as of September 2020 (Up from 50,000 in January)
- A chance to join a high-growth company at an early stage
- The ability to impact the growth of our company, we value all comments and suggestions
- Transparency across teams and interaction with multiple departments
- Competitive pay, employer-paid healthcare, stock options
- Daily team lunch and unlimited healthy snacks at our NYC office
Applicants must be currently authorized to work in the United States on a full-time basis. Cedar will not hire any applicants for Lead Solutions Architect who are present in the United States on an F-1 visa. Cedar is not an E-Verify employer and cannot employ individuals on a STEM OPT extension.