mParticle helps businesses deliver outstanding customer experiences and simplify their customer data infrastructure by providing data quality, governance capabilities, and best in class connectivity.

As Solutions Consultants at mParticle, we help define the customer data strategy and architecture for the world's largest leading brands (e.g. Spotify, NBC Universal, Walmart, Venmo, McDonald's, Drybar, Starbucks, Airbnb) We play a critical role in ensuring our clients are successful in getting the most value from our solutions. 

Your work will be meaningful and have a strong impact on mParticle and our clients’ success. You will have a high degree of freedom in your work, with support from the entire mParticle team. You will partner with some of the best minds in the data technology and marketing space and work with cutting edge platforms across the analytics, attribution, marketing automation, and social media domains.

What will you do?

• Lead complex business/technical integrations between our clients’ apps and systems with mParticle SDKs and platform
• Serve as the customers' trusted technical advisors, and partner closely with the customer success team to drive ongoing client success and satisfaction on the platform.
• Own customers' technical roadmap for the mParticle platform
• Educate customers on data-driven marketing and analytics use cases and their execution.
• Collaborate internally across product, engineering, sales, and client services functions to orchestrate solutions for customer needs.
• Contribute to Quarterly Business Reviews with key clients
• Train clients on how to use the mParticle platform.
• Author content for the mParticle Customer Knowledge Base and Blog including feature guides and thought leadership.
• Travel approximately 25%.

 We'd love to hear from you!

• 5+ years of experience, with at least 3+ years in technical and/or operational client facing technology solutions implementation or technology consulting roles.
• Familiarity with RESTful APIs
• Experience collaborating with business and technology stakeholders.
• Excellent written and verbal communication skills.
• Knowledge and passion for learning about various digital marketing tools (analytics, attribution, ad serving, DMPs, push, social media) and data driven marketing practices (audiences, retargeting, exclusions)
• Mobile marketing and technology experience is a huge plus! Particularly deploying and supporting mobile SDKs and performing and supporting customer data integrations.

Our Benefits

• Health care plans (medical, dental, vision) covered at 100% for employees and 75% for dependents
• Generous employer contributions towards flexible spending accounts/health savings accounts
• Flexible work environment
• Flexible paid time off
• Paid family leave
• 401k
• Stock option plan
• Fitness reimbursement
• Cell & Internet reimbursement
• Commuter transportation benefits
• Pet insurance & Pawternity leave!

About mParticle

Founded in 2013, mParticle is the leading customer data platform that unlocks the full power of data for businesses. The company empowers brands to accelerate their growth strategy to keep pace with their customers by providing the most advanced data platform for web and apps across all devices in the marketplace. A trusted partner among renowned brands such as Airbnb, NBC Universal, Accuweather, Starbucks and Spotify among many others, the mParticle platform has grown to handle over 1 billion mobile users each month, collecting over $10 billion in e-commerce transactions and processes over 1 trillion API calls. Recognized as one of Crain’s 100 Best Places to Work in New York City and named to Gartner’s “Cool Vendors in Mobile App Development” list, mParticle has 120+ employees and is headquartered in NYC with offices in San Francisco, Seattle, Florida, and London.

Here at mParticle we embrace the differences that make us unique. We are dedicated to building an inclusive environment that fosters respect and celebrates an array of backgrounds and perspectives.

Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

We engage in an interactive process with any disabled applicant/employee to determine if a reasonable accommodation exists that would allow them to perform the essential functions of a position, as long as it doesn’t create an undue hardship on the company. Any medical-related information will be kept confidential.