Solutions Engineer at Prove (Formerly Payfone)

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 About Prove 
 
Prove is the modern platform for continuous identity authentication and is used by over 1,000 enterprises and 500 financial institutions including 9 of the top 10 U.S. banks. Prove’s cloud solutions and mobile intelligence -driven APIs can be easily orchestrated to increase Approve Rates to over 90%, enabling companies to authenticate customer identities accurately, effortlessly, and privately, while mitigating fraud. Prove’s solutions are available in 195 countries. For the latest updates from Prove, follow us on LinkedIn. 
 
As we continue to scale our company, we are looking for people who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly and make intelligent decisions. The work is challenging and requires not only smarts, but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.   
 
Prove has big plans; we’re excited and optimistic about the future. If this sounds like a career for you – come check us out.

Prove is the modern platform for continuous identity authentication and is used by over 1,000 enterprises and 500 financial institutions including 9 of the top 10 U.S. banks. Prove’s cloud solutions and mobile intelligence -driven APIs can be easily orchestrated to increase Approve Rates to over 90%, enabling companies to authenticate customer identities accurately, effortlessly, and privately, while mitigating fraud. Prove’s solutions are available in 195 countries. For the latest updates from Prove, follow us on LinkedIn.

As we continue to scale our company, we are looking for people who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly and make intelligent decisions. The work is challenging and requires not only smarts, but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.   

Prove has big plans; we’re excited and optimistic about the future. If this sounds like a career for you – come check us out!

Position Summary

Prove empowers our customers to create memorable customer experiences for every channel of interaction with their clients.  As subject matter experts in these experiences, our Solutions Engineers provide the organization with product and market expertise and are a lynchpin to Prove's sustainable growth.

We are client facing and work with our team of Sales Directors and Strategists to properly communicate our solutions and describe their implementation to customer opportunities and sometimes even post-sale implementation teams.

We work with our product leaders to understand Prove's capabilities and changing abilities, inwardly communicating market trends and unmet needs so that our products are always at or ahead of the market.

Day-to-day we think in terms of patterns and tools.  We want to empower growth by providing the Sales Directors with tools that educate and explain with minimal commentary.

We are clear and confident communicators, ensuring that the organization remains aligned and our clients are informed partners. 

What You Are Accountable For

  • Design and clearly communicate solutions, demonstrating that you have a clear grasp of business value as well as technical challenges
  • Respond to the needs of the sales teams, by helping them articulate value and choose the right solutions
  • Stay informed with key industry trends & market disruptors, through reading, workshops, webinars
  • Be an advocate of Prove's capabilities within your professional network
  • Educate our product leaders on partner and market feedback
  • Develop a deep expertise in Prove's services and capabilities, become a subject matter expert
  • Think strategically about business, product and technical challenges
  • Promote, maintain and enhance our cultural values of humility, passion, inclusion and leadership
  • Exhibit a strong passion for learning our products and markets through in-house and external training
  • Other duties as assigned
  • Promote, maintain and enhance our cultural values of humility, passion, inclusion, and leadership.

What We Require

  • 5 to 7 years previous success with relevant experience in solutions architecture, technical pre-sales, or solutions engineering
  • 3+ years experience in a high growth startup, technical environment
  • Extensive technical experience with implementing REST style API’s
  • Solid understanding of oAuth and other API authentication technologies
  • Good level of understanding of API integrations from standard API specifications in one or more programming languages such as Javascript, Java, C++, Python, etc.
  • Ability to build customized workflows by engaging with customers
  • Understanding of basic security concepts such as encryption, hashing, behavior biometrics, and native app SDK’s
  • Must be responsive and dedicated to clients, both internal and external
  • Strong verbal and writing skills
  • Strong storytelling skills and client interaction skills
  • Clear sense of ownership and accountability
  • Self-starter, capacity to learn at a fast pace
  • Passion for technology, APIs, and startups
  • College/University Degree 
  • Experience in cybersecurity, fintech, or fast-growing startup is required

This position description should not be considered the final description of the position. The position description is not intended to be an all-inclusive list of duties and standards of the positions. It should be assumed that we would, to some extent, structure responsibilities in accordance with the successful candidate’s capabilities and changing business conditions. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics


This position description should not be considered the final description of the position. It should be assumed that we would, to some extent, structure responsibilities in accordance with the successful candidate’s capabilities and changing business conditions.
 
Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics.
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Technology we use

  • Engineering
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • AsteriskLanguages
    • LuigiLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • SpringFrameworks
    • AsteriskFrameworks
    • MySQLDatabases
    • Dynamo DBDatabases
    • SalesforceCRM

Location

Our teams are currently working remotely at the moment for both our Denver and New York locations.

An Insider's view of Prove (Formerly Payfone)

How does your team reward individual success?

When a team member does well, she/he is given even more responsibility and opportunities to demonstrate leadership. We also share success stories with the wider team over Slack and toast to wins in virtual happy hours.

Mitul

Director of Product Management

What does your typical day look like?

I am responsible for overseeing and coordinating the candidate experience concentrated particularly on the sales and business development departments. This includes making sure we make the candidate experience as seamless as possible by scheduling and being a vessel of unequivocal communication during their interviewing process.

Danellie

Talent Aquistion Coordinator

What are some things you learned at the company?

I've learned how to ask for help, take risks, and lead with confidence. Prove's culture has given me the space to be creative and able to chart my own path.

Ken

Product Marketing Manager

How do you empower your team to be more creative?

I conduct weekly one-on-ones with everyone on my team. I always ask about how we can be more effective as a team/organization. I want them to feel that they have a voice and input in how we can be efficient.

Michele

Vice President of Sales

What makes someone successful on your team?

Success in the Revenue organization starts with an insatiable pursuit of knowledge to truly understand our customer's specific goals and the obstacles to exceeding those goals. Our path to success is our customer’s success, if we don’t start with seeking an understanding of walking in their shoes, we’ve missed an opportunity to be a valued partner.

Kathleen

Chief Revenue Officer

What are Prove (Formerly Payfone) Perks + Benefits

Prove (Formerly Payfone) Benefits Overview

We offer a wide range of compensation & benefits programs that support Provers and their loved ones.

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
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