Solutions Engineer

| Remote
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Bread is a cutting-edge technology company that transforms the way the world shops online. We build tools, technologies, and APIs that allow e-commerce merchants to integrate installment loan financing and other alternative payment products throughout the customers’ shopping journey. Bread was founded in 2014 by financial technology veterans and has experienced explosive growth to date. Recently acquired by Alliance Data Systems, Bread provides candidates the highly unique experience of being part of a rapidly growing fintech with the DNA and culture of a startup, while also having the considerable resources of a highly scaled, leading financial institution. This powerful combination will enable Bread to accelerate its growth to become an even greater force in the marketplace as well as provide candidates a completely unique experience.

In the Solutions Engineer role, your responsibilities will ensure the successful acquisition of new prospective Bread merchants by guiding them through a best-in-class payment solution. This role involves taking initiative throughout the sales cycle and providing support in terms of demos, RFPs, POCs, and other product expertise as needed. Solution Engineers are the forefront E2E experts in the bread business and pride themselves on their deep understanding of the Bread business and their assigned problem space.

Your role at Bread

  • You are an expert on Bread’s platform capabilities, APIs, and the integration pathways with Bread as well as on top Technology Platforms (Commerce, CRM, & ERP) 
  • Lead Pre-sales discussions with prospective Merchants, selling them on the technical aspects of Bread’s payment solution
  • Work with Enterprise Merchants to map Bread’s payment solution to their business process, ensuring a best in class customer journey and capability set
  • Document the needs of the merchant into a solution design and lead the realization effort alongside Success & Integrations

What we are looking for

  • 3+ years of pre-sales engineering, solution selling, technical consulting or related experience
  • 2+ years of experience within the retail vertical, payments platforms, or commerce eco-systems
  • Highly skilled at socializing business opportunity at all levels of the organization through both written presentation and compelling storytelling
  • Strong understanding of API’s, and ability to read and internalize technical documentation
  • Be comfortable talking about technical concepts and explaining how they work, both from a product feature and API architecture perspective to both technical and non-technical audiences
  • Solid verbal, written, presentation, and interpersonal communication skills

Nice to have

  • Familiarity with eCommerce platforms (e.g. Salesforce Commerce Cloud, Magento, WooCommerce, Shopify, BigCommerce, etc.)
  • Prior programming experience, and familiarity with web debugging tools (e.g. Chrome Dev Tools)
  • Experience writing content and making contributions to internal and external technical documentation
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • Heap AnalyticsAnalytics
    • LookerAnalytics
    • PythonAnalytics
    • RAnalytics
    • RedshiftAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • UsertestingDesign
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail
    • DatanyzeLead Gen

Location

In the heart of the Flatiron district in between both Madison Square Park and Union Square Park

An Insider's view of Bread

What are some social events your company does?

We eat lunch together virtually on Fridays, as well as on Mondays to welcome our new hires, and have monthly virtual happy hours. We have virtual affinity groups for women =, people of color, and the LGBTQ+ community, and two virtual book clubs. Our culture committee also plans happy hours based in our Flatiron office or at nearby bars.

Rebecca

Office and Culture Manager

What projects are you most excited about?

A typical day at Bread is different depending on the engineer. While some engineers enjoy more autonomy, I enjoy collaborating on projects with other engineers and coming up with great solutions together. We strike a balance between stability and innovation through code reviews and guest lectures. I feel supported in my career growth here at Bread.

John

Software Engineer

What makes someone successful on your team?

We are looking for people that are willing to learn! That want to be here and have an impact. People that are willing to work hard, collaborate, and foster an environment of inclusivity.

Liz

Head of Talent

What unique initiatives do you have that encourage innovation?

One thing we like to do for our Engineers at Bread is provide the opportunity to participate in Working Groups. These are quarterly teams of 4 to 6 engineers that set out to tackle a specific engineering initiative outside of their core engineering team. This is another opportunity as an engineer at Bread to have impact across all of Engineering!

Ed Cudahy

Chief Technology Officer

How do you collaborate with other teams in the company?

One of the great things about working at Bread is the cross-functional collaboration with other teams. As an integrations engineer, I have not only learned how to intentionally build a product in a thoughtful manner from the Engineering and Product teams, but also how to be effective in a client facing role from our Sales and Success teams.

Wei

Integrations Engineer

What are Bread Perks + Benefits

Bread Benefits Overview

Health, Dental & Vision Insurance after 30 days
Health Savings Accounts (HSA)
Flexible Spending Accounts (FSA)
Employee Stock Purchasing Plan (ESPP) at 15% discount (no holding period)
Flex-time Off (FTO - basically unlimited PTO)
Parental Leave
Adoption Assistance
Tuition Reimbursement
Fitness Reimbursement
Work From Home Stipend
Commuter Benefits
Team Events
Lunches
Virtual Therapy

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Ladies of Bread LGBreadTQ Bread of Color
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
We have in office yoga once a week!
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Dollor for dollar up to 5% after 6 months with the company
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Bread sponsors family oriented events annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Employees get free lunch on Friday.
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Bread offers employees professional development opportunities like annual individual budget for training, the ability to attend job related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
Bread hosts lunch and learn meetings on occasion.
Promote from within
Continuing Education stipend
We offer $$$ annually for continuing education.
Time allotted for learning
Paid industry certifications
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