The Solutions Engineer will partner with the Sales, Customer Success and Product teams to participate in and lead discussions and presentations that will drive top line growth. As an expert in our Product and Industry, the Solutions Engineer will develop and deliver tailored product demonstrations and presentations that explain key technical aspects of our solution while also highlighting the value and benefit for customers and prospects.

The ideal candidate is a performance driven team player who is technically inclined with excellent communication skills. You must have a sense of optimism, resilience, and perseverance while also being extremely organized.

Responsibilities:

• Partner with Account Executives to deliver on monthly, quarterly and annual ARR goals
• Partner with Product and Customer Success teams to become an expert in our market and product
• Consistently `hit quota of set number of Sales Presentations per week
• Work with product and sales teams to interpret customer requirements and deliver solutions with the end-goal of sales in mind.
• Demonstrate an understanding of what the customer will need in terms of ongoing service, and manage expectations on the customer and sales side.
• Develop and deliver product demonstrations and sales presentations that explain key technical aspects of solutions that will benefit customers and prospects.
• Provide answers to client questions about our product, servicing, and other technical aspects of the product.
• Successfully tailor demonstrations for customers, trade shows, and special events.
• Work closely with the customer to set up and maintain a successful workshop period, being available to answer questions and troubleshoot as needed.
• Be able to think critically and suggest improvements to customer processes that might lead to cost savings or other prospect benefits.
• Work with the prospect to problem-solve through every product hurdle during the sales process.
• Stay up to speed on how our customers are using Honest Buildings’ current product and how they will use the future product
• Work closely with the Product team to help provide feedback from the market on how we can improve the product to better sell to prospects.
• Work in tandem with the sales team on creating presentations for potential Users and Executives from our prospects, to ensure accuracy.
• Proactively communicate shortcomings of the product with customers while also delivering value to manage expectations properly and avoid customer escalations to executives. Be a strong voice of prospects during the sales process to avoid overselling beyond our product capabilities.

Requirements:

• At least 2 years of customer facing Sales or Customer Success Experience
• Proven track record of establishing strong relationships with Clients
• Technically knowledgeable and adept at quickly getting up to speed on new and complex subjects
• Successful experience in working with Sales, Customer Success and Product staff to deliver high-quality presentations and information to clients.
• Successful experience in developing and delivering persuasive presentations to audiences ranging from small groups of clients to large presentations
• Fantastic written communication skills.
• Coaching skills to help co-workers quickly understand and explain new and emerging technical concepts.
• Strong networker who can reach out to customers and clients to offer support and assistance.
• Drive, energy, and ambition.
• Time management skills are a must.

Nice to haves:

• Knowledge of the real estate market
• Experience at a company growing from Series B to C
• Background in supporting 6-figure deals.