Sr. Engineer, Web/Middleware, Media Technology and Infrastructure
Company Description
At NBCUniversal, we believe in the talent of our people. It's our passion and commitment to excellence that drives NBCU's vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It's what makes us uniquely NBCU. Here you can create the extraordinary. Join us.
Job Description
ABOUT THE ROLE:
NBC Universal has an exciting opportunity for a talented individual to become the Sr. Engineer, Web/Middleware (Microsoft Platform) of Media Infrastructure Technology with a specific focus on support of the Media Technology and Infrastructure Division for NBCU Operations and Technology (O&T). O&T supports Enterprise Technology, Broadcast and Production systems across the NBCU portfolio globally.
The Sr. Engineer for Web/Middleware will partner with NBCU resources on technology strategy, day to day operations and platform support, long range initiatives planning, collaboration with cross-functional business leaders and partners, and management of a dynamic team providing "best in class" support for our NBCU Media local stations.
Areas of Responsibility
- Subject matter expert in web and middleware technologies
- Design highly available, scalable, secured, distributed web and middleware hosting solutions
- Collaborate with application teams to establish CI/CD orchestration pipelines
- Assist project teams in scoping, design, and project work estimations
- Identify issues and project business requirements and develop solutions to them
- Oversee the technical quality of the team's solutions delivery; describe architecture decisions and rationales at a detailed level to both client and internal teams
- Oversee continuous improvement initiatives and work with other technical leads to define and maintain compliance with organizational standards
- Oversee the team's response to incidents and service requests; identify areas of optimization and lead efforts to implement them
- Collaborate with Cyber Security and identify solutions for remediation of vulnerabilities in the web and middleware infrastructure
- Collaborate with Enterprise Monitoring to implement monitoring and alerting for web and middleware technologies
- Participate in 24/7 support by acting as an escalation point for any production issues
- Provide mentorship and guidance to team
REQUIREMENTS:
Skill Sets
- Advanced technical expertise in:
- Internet Information Services (IIS)
- JBoss Enterprise Application Platform
- Tomcat
- Apache Web Server
- Intermediate technical expertise in:
- Automation tooling (Ansible, PowerShell, shell scripting)
- Git
- Loadbalancing
- Public Key Infrastructure
- Single-Sign On tooling
- Web application firewalls
- CI/CD pipeline tooling
- Secrets management
- Significant experience in:
- Facilitating and participating in architectural reviews with technical and non-technical stakeholders
- Adapting on-premise designs to public cloud capabilities
- Developing, documenting, and maintaining technical standards
- Collaborative solutions development
Desired Characteristics
- Work collaboratively in a team environment
- Communicate effectively to both technical and non-technical audiences in written and non-written formats
- Work with code to bring advancement of continuous integration/deployments
- A fan of automation with the ability to bring additional knowledge around this topic to our team
- ServiceNow experience is a plus
- Understanding of Windows and Linux update processes & impact on systems
- Demonstrated cloud computing experience supporting Windows and Linux systems on AWS or Azure. AWS certification strongly preferred
- Experience with Java Virtual Machine (JVM) monitoring, tuning, and troubleshooting
- Understanding of database configuration from a web server point of view
- Knowledge of the OS : Linux, Windows Server
- Knowledge of SAN and NAS storage
- Skilled at making decisions and problem solving
- Ability to communicate with external customers in the resolution of support issues
Qualifications
PREFERRED QUALIFICATIONS:
- B.S. degree in Information Technology, Business Administration or other technical discipline
- At least 5 years' experience in the Web/Middleware space
- Must be willing to work in Universal City, CA, Englewood Cliffs, NJ, Denver, CO, London, UK
- Must have unrestricted work authorization to work in the US
- Must be willing to work evenings, overnights, weekends , holidays with little or/no notice
Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
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