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Sr JAMF Engineer

| Greater NYC Area | Hybrid
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The Senior JAMF Engineer is a technical position within the Office of the CIO at Disney
Streaming Services. This role will take end to end ownership of the of the JAMF environment
inclusive of engineering global end to end solutions to secure, deploy, and manage new and
previously enrolled devices across multiple geographic regions. The engineer will write and take
full ownership of the underlying code that is utilized for consistent and secure execution of
common tasks, and macOS platform engineering.
Responsibilities :

  • Develop the underlying code that will be the foundation of the JAMF Infrastructure
  • Architect, Engineer, and Implement fully redundant highly available enterprise grade solutions across multiple geographic regions.
  • Deploy, Administer, and Maintain servers and services related to the macOS/iOS MDM platform for the purpose of ensuring reliable and secure client/server operations
  • Assist in developing effective MDM policies, provisioning profiles, and configuration profiles for iOS mobile devices
  • Assist in developing and maintaining efficient methods for ongoing automated collection of accurate MDM device inventory data and smart groups
  • Work closely with service desk staff to build solutions to endpoint requirements in addition to developing and optimizing the enterprise self service portal
  • Help guide, troubleshoot, and maintain Apple Device Enrollment Program (DEP) enrollment
  • Installing and configuring both Mac and PC hardware and software
  • Support remote offices, users, and events
  • Create processes for the purpose of efficient asset management and control


Basic Qualifications :

  • Minimum 5 years’ experience supporting MACs and working with Jamf in an enterprise environment
  • 5 years Jamf Pro experience
  • Jamf Certified Admin Certification or equivalent
  • Excellent communication skills, able to clearly communicate steps to resolve end user’s issues
  • Strong macOS X 11, 10.15, 10.14 and 10.13 in an Active Directory Environment
  • Knowledge of PKI, ideally certificate deployment via SCEP
  • Knowledge of Current Windows Operating Systems
  • Knowledge of and the ability to diagnose issues with MS Office for Apple and PC
  • Knowledge of Microsoft Active Directory Administration
  • Basic understanding of Network Protocols (TCP/IP, DNS, DHCP, 802.1x, etc)
  • Strong Customer Service mentality and strong multitasking ability


Preferred Qualifications:

  • Jamf Certified Expert Certification or equivalent
  • Apple Certifications (for example ACSP, ACTC, ACSA, ACS, ACMA)
  • Experience with Adobe Creative Cloud
  • Experience imaging Apple and PC computers. (SCCM, Jamf, or other Apple imaging tools and
  • processes)
  • Proven ability to document issue resolution for service desk knowledge base
  • Experience with NoMAD integration


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Technology we use

  • Engineering
    • C++Languages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • JSFFrameworks
    • MeteorFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks

Location

500 S. Buena Vista Street, Burbank , CA 91521

An Insider's view of The Walt Disney Company

How does the company support your career growth?

Over my 13 years with the company, I’ve had passionate leaders and colleagues with diverse backgrounds who have taught me and given me opportunities to expand into areas I never thought possible. You have the freedom to take career risks and apply your previous experience in ways you may not anticipate.

Chase

Product Management Director

What is your vision for the company?

Disney has always been at the heart of the evolution of the media industry, and technology is an essential part of that. The way that we tell and consume stories in the future is going to be completely different than it is today, and The Walt Disney Company is uniquely positioned to shape and create that future.

Jamie

SVP/Chief Technology Officer, The Walt Disney Studios

What are The Walt Disney Company Perks + Benefits

The Walt Disney Company Benefits Overview

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more. Together, these rewards make up a comprehensive package that help you live your best life, grow personally and professionally and take advantage of the special extras that only Disney can provide.

Eligibility for certain reward programs will vary based on your job status, work location and/or the terms of any applicable collective bargaining agreement.

Culture
Volunteer in local community
Partners with nonprofits
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days

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