Snap Inc.
Snap believes that reinventing the camera represents our greatest opportunity to improve the way people live.

Sr. Resident Security Lead at Snap Inc. (Remote)

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The Global Security Organization (GSO) plays an important role in delivering on Snap’s “Duty of Care” to its employees, guests, and customers — while constantly embodying our values of Kind, Smart, and Creative. The Global Security team helps create a safe environment so that all of our team members around the world are empowered to do their best work, every day.

We’re looking for a Residential Security Team Leader to join our Global Security Protective Services Team in Los Angeles, CA 

What you’ll do:

  • Lead a comprehensive multi-property residential security program that provides a safe and secure environment for senior executives, family members, and guests

  • Monitor the daily performance of a 10+ member team of Residential Security Officers (RSOs); conduct frequent one on one meetings with RSO team members to assess their performance, provide feedback and mentorship, and develop them as future leaders

  • Supervise a 24/7/365 residential Command Post as the on-site leader. Monitor CCTV and security technologies, conduct access control procedures, receive and inspect deliveries; respond to security breaches, medical emergencies and other incidents, and perform and supervise additional duties to maintain 24-hour residential security

  • Create and continually update standard operating procedures, including incident and disaster planning and response. Conduct drills, maintain inventories and test equipment

  • Maintain detailed, accurate logs; create and maintain complex shift schedules and multiple electronic calendars

  • Track and manage official expenses and transaction reports for self and team

  • Communicate effectively and politely with household staff, contractors, vendors, event staff, and other stakeholders to ensure that security procedures are understood and followed in day-to-day residential activities and also integrated into the planning of special projects

  • Establish and maintain relationships with neighbors; liaise with law enforcement, and fire/emergency services 

  • Work directly with Protective Services detail leaders, security drivers and other team members to coordinate principal movements to/from residences

  • Coordinate operational training and development opportunities for RSO team members with internal and cross functional corporate partners

  • Report biweekly to the Director of Protective Services regarding daily operations, RSO staffing and performance and administrative requirements

Knowledge, Skills & Abilities:

  • A strong understanding of residential security operations, executive protection and security technology

  • Skilled verbal and written communicator. Uses tact and diplomacy in all interactions and is comfortable interacting with team members, Global Security leadership, senior executives and VIPs

  • Proficient user of workplace information technology, including an understanding of Windows and iOS based computing in order to create and maintain documents, spreadsheets, slide presentations and other products

  • Possess strong judgment and acute attention to detail. Skilled in decision making, time management, and prioritizing

  • Ability to maintain focus on safety, customer service, prioritization, and constant learning

  • Skilled at interacting with others in a professional, polite manner with clients’ privacy and safety as priorities

  • Works well independently, but also in a team environment - flexible, resilient, and highly adaptable

  • Flexibility to work 12 hour shifts, including some weekends and holidays

  • Knowledge of basic first aid skills

  • Models Snap’s cultural values of Kind, Smart and Creative

  • A passion for Snap Inc. and its products!

Minimum Qualifications:

  • 7+ years of relevant work experience in residential or executive security, law enforcement or the military

  • A valid driver's license and ability to operate a motor vehicle

  • Must be able to pass a background and driving record check 

  • Valid California BSIS Guard Card

  • Valid California BSIS Firearms Permit

  • Ability to stand, sit, and walk frequently, and for long periods of time; ability to lift luggage, equipment and other heavy items

Preferred Qualifications:

  • Bachelor’s degree or equivalent years of experience

  • Previous directly relevant experience managing a residential security team or corporate security operations center

  • Prior medical and trauma training and certified in Basic First Aid, TCCC, EMT or similar

  • Valid California CCW

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, mental condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don't be shy and contact us at [email protected].

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

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Where we are

Snap NYC is in the heart of Times Square in the former New York Times office building!

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • Objective-CLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Ember.jsFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • SendGridEmail

What are Snap Inc. Perks + Benefits

Snap Inc. Benefits Overview

Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms.

Every Snap office has its own set of benefits built around its needs, but here’s a rundown of some of the programs you'll find in our NYC office.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Our Employee Resource Groups are created and led by members of the Snap Inc. family. They empower us to come together to celebrate a common cause, raise awareness, and encourage advocacy.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute to a Medical FSA to pay for eligible medical expenses, or a Dependent Care FSA to pay for eligible daycare expenses, with pre-tax dollars.
Disability Insurance
Employees can take up to 16 weeks of short-term disability for 60% tax-free pay with benefits remaining active. Long-term disability is also available at 60% tax-free.
Dental Benefits
We provide free dental coverage for employees and eligible dependents. In addition, the plans have an orthodontia benefit. Annual in-network cleanings and exams are covered at no cost.
Vision Benefits
Snap provides a free vision plan for employees and eligible dependents. The plan includes a LASIK benefit and a $200 annual frame/contact lens allowance.
Health Insurance Benefits
We provide free PPO and HSA plans to employees and their dependents with the option to buy-up to an enhanced PPO plan with lower co-pays.
Life Insurance
We provide Basic Life and AD&D insurance at 2x salary at no cost.
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
Snap offers a retirement savings plan that allows you to save for your retirement on a pre-tax and/or post-tax basis.
401(K) Matching
Snap matches 100% up to 3% and 50% on your 4th and 5th contribution to both your pre-tax and/or Roth elective contributions and the match is immediately vested. We also offer the Mega Backdoor Roth.
Company Equity
Snap offers compensation packages that allow you to share in Snap's long-term success!
Child Care & Parental Leave Benefits
Child Care Benefits
Snap provides back-up child care at a subsidized rate for up to 80 hours per year.
Generous Parental Leave
Non-birthing parents receive up to 16 weeks of full pay and birthing parents receive up to 26 weeks of full pay.
Remote Work Program
Snap's Flexible Work policy offers most team members the choice to work virtually in a Snap operating location or in-person from a Snap office.
Family Medical Leave
Snap provides up to 6 weeks of full pay as part of our Family Caregiver Program.
Adoption Assistance
Snap will reimburse up to $40k towards any adoption expenses and $80k towards surrogacy expenses you incur and you are eligible for up to 16 weeks of full pay to bond with your new child.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Employees are allotted four hours of paid time off to volunteer at charities that align with the company’s philanthropic pillars: youth, education, and arts.
Paid Holidays
Paid Sick Days
Snap provides 15 sick days per year if you're feeling under the weather.
Perks & Discounts
Casual Dress
Commuter Benefits
Our Commuter Benefit allows you to use tax-free funds to pay for parking and public transportation — such as train, subway, bus, ferry, trolley, or vanpool — as part of your daily commute to work.
Company Outings
There are various social events to choose from, ranging from cultural, health & fitness, personal development, volunteering, arts & crafts, and more.
Free Daily Meals
Employees get a Snap Meal Card with a daily stipend of $16. You can use the card at restaurants and on food delivery services!
Stocked Kitchen
All offices are stocked with free snacks, drinks, coffee, etc.
Recreational Clubs
Employees can participate in sports leagues through SnapFit. We also offer team fitness classes, hikes, races, and more.
Relocation Assistance
To help you get to your new city safe and sound, Snap assists with eligible candidates' relocations through final move flights, storage, package & delivery, corporate housing, moving cash, and more.
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Snap has a Learning & Development program that enables employees to continue honing their skills, and individual teams have budgets to send eligible employees to industry conferences, trainings, etc.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available

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