About Foursquare:

Foursquare is a technology company that enriches consumer experiences and informs business decisions through location intelligence. A community of more than 50 million people use the Foursquare City Guide and Foursquare Swarm apps and websites to discover new places, explore the world and check in. They have written more than 95 million tips and checked in over 12 billion times. Foursquare powers location data for Snapchat, Apple, Uber, Twitter and 125,000 other developers. Foursquare’s business solutions also include Pinpoint, Attribution, Pilgrim SDK and Foursquare Analytics, which empower brands to understand and connect to targeted audiences as well as measure foot traffic and advertising success.

About This Position:

Earlier this year Foursquare launched Attribution, a real-world conversion product that ties digital marketing to our industry-leading foot traffic data set. As we continue to grow the product and business line, we are looking to bring on a talented Technical Account Manager to serve as “air traffic control” for the team. This is a crucially important role, and one with significant growth opportunity. 

As a TAM you will work as a partner to product, engineering, and sales to ensure world-class service and delivery of Attribution. This includes not just reporting, but also a real-time dashboard we’ve recently launched to allow for immediate optimization on the part of marketers, agencies, and publishers using the product. The technical requirements across internal and external partners are numerous, the opportunity for impact is high, and as the product continues to gain momentum we expect a strong opportunity for growth in the future.

This role will report into the Senior Manager, Advertising Partnerships who leads the team from a product, servicing, and delivery perspective. This role requires technical acumen and creativity in problem-solving and process development. The ideal candidate will have a proven track record in technical account management, ideally within programmatic and digital marketing services within agency or publisher side.

Responsibilities:

• Serve as point-of-contact for existing publisher relationships to facilitate seamless execution as work is kicked off and maintained
• Work closely with Research Analysts to tag and monitor Attribution client impression delivery
• Reconcile and troubleshoot tagging discrepancies
• Develop and manage a process for monthly billing informed by accurate impression counts
• Become a product and platform expert, and share this knowledge with customers and colleagues
• Create materials and design process to support technical implementation for internal and external stakeholders
• Work with engineering to transition manual processes to automated methods

Qualifications:

• 2+ years of experience in a technical account management role within digital marketing/programmatic/ad tech agency or publisher, with specific experience working with agency-side ad servers or trading platforms
• Strong organizational skills, detail-oriented and a passion for process and identification of efficiency opportunities
• Experience working cross-functionally across product, sales, engineering
• Familiarity with programmatic data & systems
• Experience with SQL, facility with Javascript, HTML is preferred
• Experience with Salesforce, issuing IO's, and billing processes
• Bachelor's degree in a related field or equivalent experience

Foursquare is proud to foster an inclusive environment that is free from discrimination. We strongly believe in order to build the best products, we need a diversity of perspectives and backgrounds. This leads to a more delightful experience for our users and team members. We value listening to every voice and we encourage everyone to come be a part of building a company and products we love.

Foursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by law.