Oh Snap!
This job is no longer active - but you can still view the details below.

Technical Lead, Member Engineering

| Greater NYC Area

THE ROLE:

Peloton engineering is looking for an experienced technical leader to develop and deploy scalable engineering solutions to enable best-in-class Member experience and support. In this role you will partner with Peloton’s Engineering, Content and Member Experience team’s to categorize, troubleshoot and develop scalable solutions to improve Peloton’s products. This role will allow you to apply your passion for technology, problem-solving and consult with a range of stakeholders on creating and executing a “best in class” Fitness experience for our members.

You will be responsible to define a vision around the strategy, team, process, and tools to achieve success. In this role, you will grow, nurture, and lead a multidisciplinary team to develop global infrastructure and define actionable data that keeps “improving quality” top of mind.

RESPONSIBILITIES:

  • Be the point of contact for the Engagement organization, responsible for organizing our approach across Peloton hardware and Digital offerings
  • Respond to failure analysis requests from customer and Peloton staff and stakeholders in a timely manner
  • Conduct failure analysis on field issues until root cause is determined based on:
    • Controlled testing of suspect Hardware, System Software (Firmware) or Application software
    • Engagement of internal engineering departments and vendors
  • Work with customers, internal teams and vendors to manage implementation of solution and help manage change control
  • Proactively support field sustaining activities by
    • Developing soft tools (e.g.: diagnostics, test scenarios, stressors, debug software packages and/or Firmware updates)
    • Preparing procedures, knowledge base articles and troubleshooting guides
    • Conduct training of new issue/resolutions, new technical process & new tools
  • Participate in product design and reliability reviews during new product development to ensure robustness of product design and manufacturing processes 

THE IDEAL CANDIDATE WILL HAVE:

  • 5+ years of experience of shipping production code
  • Experience across 2 or more aspects of a technology stack (Cloud - Python/AWS, Android or Mobile - iOS, Web)
  • Experience communicating technical concepts to non-technical audiences
  • 2+ years of experience with SQL
  • Strong experience defining and analyzing Analytics
  • Experience problem solving and fixing products
  • Experience in prioritizing and time management
  • B.S. or M.S. in Computer Science or equivalent experience

ABOUT PELOTON:

Founded in 2012, Peloton is a global interactive fitness platform that brings the energy and benefits of studio-style workouts to the convenience and comfort of home. We use technology and design to bring our Members immersive content through the Peloton Bike, the Peloton Tread, and Peloton Digital, which provide comprehensive, socially-connected fitness offerings anytime, anywhere. We believe in taking risks and challenging the status quo by continuously innovating and improving. Our team is made up of passionate brand ambassadors, and we know that together, we go far.

Headquartered in New York City, with offices, warehouses and retail showrooms in the US, UK and Canada, Peloton is changing the way people get fit. Peloton has been named to many prestigious industry lists, including Fast Company's Most Innovative Companies, CNBC's Disruptor 50, Crain's New York Business' Tech25 and Fast50, as well as TIME's Genius Companies. Visit www.onepeloton.com/careers to learn more about joining our team.

Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • React NativeLanguages
    • ReactLibraries
    • ReduxLibraries

Location

In the heart of Chelsea, and not too far from our studios, the Peloton office is in a very easy location to get to from anywhere in the city!

What are Peloton Perks + Benefits

Culture
Eat lunch together
Pair programming
Open office floor plan
Diversity
Diversity manifesto
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Promote from within
More Jobs at Peloton149 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Content
Operations
new
New York
Data + Analytics
new
New York
Operations
new
New York
Operations
new
New York
Data + Analytics
new
New York
Design + UX
new
New York
Operations
new
New York
Developer
new
New York
Marketing
new
New York
Design + UX
new
New York
Content
new
New York
Marketing
new
New York
Marketing
new
New York
Developer
new
New York
HR
new
New York
Operations
new
New York
Design + UX
new
New York
Operations
new
New York
Developer
new
New York
Developer
new
New York
Developer
new
New York
Project Mgmt
new
New York
Operations
new
New York
Developer
new
New York
Product
new
New York
Design + UX
new
New York
Developer
new
New York
Developer
new
New York
Project Mgmt
new
New York
Developer
new
New York
Operations
new
New York
Developer
new
New York
Data + Analytics
new
New York
Developer
new
New York
Developer
new
New York
Developer
new
New York
Developer
new
New York
Developer
new
New York
Operations
new
New York
Finance
new
New York
Data + Analytics
new
New York
Marketing
new
New York
Project Mgmt
new
New York
Project Mgmt
new
New York
Data + Analytics
new
New York
Data + Analytics
new
New York
Data + Analytics
new
New York
Developer
new
New York
Project Mgmt
new
New York
Design + UX
new
New York
Developer
new
New York
Developer
new
New York
Developer
new
New York
Project Mgmt
new
New York
Developer
new
New York
Developer
new
New York
Data + Analytics
new
New York
Operations
new
New York
Developer
new
New York
Operations
new
New York
Finance
new
New York
Developer
new
New York
Finance
new
New York
Developer
new
New York
Developer
new
New York
Operations
new
New York
Finance
new
New York
Operations
new
New York
Developer
new
New York
Project Mgmt
new
New York
Developer
new
New York
Operations
new
New York
Developer
new
New York
Developer
new
New York
Operations
new
New York
Operations
new
New York
Developer
new
New York
Product
new
New York
Content
new
New York
Developer
new
New York
Developer
new
New York
Project Mgmt
new
New York
Project Mgmt
new
New York
Developer
new
New York
Content
new
New York
Operations
new
New York
Operations
new
New York
Project Mgmt
new
New York
Marketing
new
New York
Content
new
New York
Operations
new
New York
Project Mgmt
new
New York
Developer
new
New York
Content
new
New York
Operations
new
New York