Technical Operations Engineer

| Greater NYC Area
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Who We Are

Yieldmo is one of the world’s fastest-growing digital advertising and attention analytics companies. Agencies and brands use its premium marketplace to create, measure, model, and optimize their campaigns for unmatched scale and performance. Underpinned by AEROS Attention Analytics, advertisers can now truly understand how consumers are interacting with ads before the click, and after the initial view. Yieldmo ultimately delivers better results by harnessing the power of attention data to drive superior audience engagement and targeting. 

What We Need

We are seeking a driven, detail-oriented Technical Operations Engineer who will play a key role in the transformation of our programmatic operations and internal tooling.  The ideal candidate isn’t afraid of getting their hands dirty working in the code, feels comfortable providing technical expertise to various internal partners (such as Product, Engineering, IT, Supply and Demand Partnerships Operations, and Business Development), and is willing to handle whatever gets thrown at them!  The day to day of this role includes development of tools, automation, monitoring, consulting with business stakeholders and guiding business partners to further enhance the shaping of our products and our business operations` productivity and efficiency.

Responsibilities

  • Execute the design, development, testing and implementation of scalable tools and solutions that meet business requirements, and that bridge up product gaps
  • maintain alignment and liaise with the Product, Engineering and IT teams
  • Recommend new initiatives to improve Tech Operations and client success
  • Assist internal Operations teams with technical inquiries
  • Maintain deep knowledge of Yieldmo's technologies
  • Triage, prioritize, categorize and resolve production impacting incidents
  • Developing and organizing support documentation

Requirements

  • Highly motivated Full Stack Developer with 3+ years of software development experience 
  • 3-5 years technical support / troubleshooting experience
  • Experienced with at least one of the following development languages:
    Java, Python, JavaScript, Ruby, Go
  • Strong SQL skills and scripting language/s
  • Experience with HTML, HTTP, and RESTful APIs
  • Experience with AWS Services (EC2, S3, CloudWatch, DynamoDB) Kafka, Snowflake 
  • Understanding of source control (e.g. GitLab)
  • Experience using various web debugging tools, such as Charles, Firebug, Fiddler, Chrome tools, etc.
  • Ability to translate technical details to lay audience
  • Experience in analyzing issues, distilling and communicating their relevant aspects
  • Strong problem-solving/analytical skills, initiative, eagerness to learn, and ability to work independently within a team structure
  • Comfortable at a shell prompt, Unix/linux environment

Nice to Haves

  • Adtech experience
  • Experience working with online video, CTV apps, mobile apps
  • Knowledge of the following concepts and specs: Header Bidding, OpenRTB, VPAID, VAST, MRAID, ad servers, DSPs, ad exchanges, and SSPs
  • Docker or other container platforms
  • Experience with CUBA or React based frontend

Perks

  • Generous compensation and benefits
  • Work-life balance with flexible PTO
  • Learning stipend for all full time employees
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • D3JSLibraries
    • jQuery UILibraries
    • ReactLibraries
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • XGBoostFrameworks
    • KAFKAFrameworks
    • KINESISFrameworks
    • LAMBDAFrameworks
    • SAGEMAKERFrameworks
    • MySQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • DYNAMO DBDatabases
    • LAMBDADatabases
    • RDSDatabases
    • TableauAnalytics
    • LookerAnalytics
    • SQLAnalytics
    • CubaAnalytics
    • BalsamiqDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • TrelloManagement
    • BOOSTERCRM

Location

1 Tara Boulevard, Nashua, NH 03062

An Insider's view of Yieldmo

How would you describe the company’s work-life balance?

As a working mom with a long commute, it's imperative to work at a company that supports flexible working arrangements. After discussing the need with my manager, he expressed full support and confidence in my ability to produce stellar results even from home! Yieldmo delivers on its promise to put people first and trusts results the will follow.

Sue

Senior Sales Director

How do you collaborate with other teams in the company?

Processing and analyzing billions of data points each month requires us to have our finger on the pulse of multiple teams within Yieldmo. We collaborate in real-time via Slack and our office setup makes it easy to swing by someone's desk. We also have recurring cross-functional stands ups as well bi-weekly All Hands company meetings.

Indu

VP, Data Architecture

What makes someone successful on your team?

Success on my team belongs to the curious self-starter. The landscape is constantly changing and creative problem solving is a key skill when you rarely encounter the same issue twice. You have to love digging into the "why" and "how" of everything. Success on this team rises and falls on continuous learning and collaboration.

Dan

SVP, Growth Partnerships

How do you make yourself accessible to the rest of the team?

I keep an open office hour that anyone in the company can attend, once a month. This is my time made available to the whole company, and is optional, with no agenda. Anyone in the company can ask me anything, dig into any area they're unclear about or have questions about, and bring any suggestions or concerns they have directly to me.

Eric

Chief Product Officer

What projects are you most excited about?

I'm most excited about Yieldmo's newest DEI initiatives! We truly encourage people to bring their full selves to work (whether that's in person or remote!) and this has sparked diverse thought leadership. Yieldmo fosters a creative, collaborative environment in which it's easy to make new friends while also learning something new everyday!

Karina

People & Talent Specialist

What are Yieldmo Perks + Benefits

Yieldmo Benefits Overview

Yieldmo goes above and beyond to ensure that our employees are taken care of - physically, mentally, emotionally, and even monetarily. As of 2020, we have implemented Mental Escape (mental health) days that employees can take once a quarter, every year. This is in addition to the unlimited PTO that we already provide. We have also put out various surveys to collect feedback on how everyone is handling working remotely, how we can support them better, and what we can do to make their work more enjoyable. In response, in 2021, we have also installed some new wellness perks to support our employees physical and mental health even more so. We look forward to finding new creative ways to meet the evolving needs of our employees in order to help them to be their best selves in and out of work.

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Flexible work schedule
Remote work program
Our remote work program includes the option to work from home or work from the New York office. Yieldmo provides a $300 home office stipend for full time employees to ensure a comfortable work space.
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Hiring practices that promote diversity
As of 2021, the recruitment team has focused on implementing diverse hiring practices. As a result, our most recent stats indicated that 48% of hires in 2021 were considered diverse candidates.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
We are always looking for new wellness programs or amenities to bring into Yieldmo. As of 2021, we have added ClassPass to the list. Yieldmo also sponsors quarterly breath-work/meditation gatherings.
Team workouts
Yieldmo encourages virtual team workouts, between employees, and even with clients - we encourage people to join our Slack channel #sweatmo to get involved!
Mental health benefits
Yieldmo employees are encouraged to take one "ME" (Mental Escape) day per month and truly unplug in order to feel refreshed.
Financial & Retirement
401(K)
401(K) matching
Yieldmo provides employees with a 401(k) matching plan managed by Fidelity. We match 100% of contributions up to 3% of an employee's annual gross pay.
Company equity
All full time employees are granted options within their compensation package.
Performance bonus
Every year, each full time employees performance is reviewed by their Manager in order to be evaluated for a promotion and/or increase in compensation.
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Some meals provided
During virtual events, we will happily send out meal vouchers so that employees can enjoy events and have a snack too!
Company-sponsored happy hours
Pet friendly
Home-office stipend for remote employees
All full time employees receive a $300 home office stipend to use as needed to optimize their home office.
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
All employees on Product and Engineering are allotted $1,500 annually to use on any learning materials. Business departments are allotted $750 annually for learning materials.
Continuing education available during work hours
Customized development tracks

Additional Perks + Benefits

In 2021, Yieldmo hired an employee who specifically works on event coordination, career pathing, and learning & development - this helps our employees keep having fun while they're working, and it helps them keep learning which challenges them to grow.

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