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Training Lead

| Greater NYC Area

Databases are the beating heart of every business in the world.

Cockroach Labs is the team behind CockroachDB, an open source, distributed SQL database. We aim to build infrastructure that keeps pace with the world, so developers can focus on what matters most: building the best products. Join us on our mission to Make Data Easy. Are you ready to aim high and build to last?

About the Role

We're looking for a Training Lead to help us build effective and engaging educational offerings that speed up customer onboarding, increase customer self-sufficiency, and strengthen our presence in the broader database ecosystem.

You Will

  • Design and develop on-demand and instructor-led curriculum for administrators running CockroachDB and developers building applications against it.
  • Deliver engaging in-person and virtual trainings at public and customer locations and manage post-training assessment and activities.
  • Build customer and train-the-trainer certification programs.
  • Establish course design and delivery best practices and prepare and guide other trainers and curriculum designers.
  • Develop technical expertise in CockroachDB and accompanying technologies.
  • Collaborate with our Product, Support, and Sales teams to ensure effective curriculum that supports customer needs, and with our Documentation team to ensure an outstanding holistic customer experience across all educational content.
  • Define the strategy and timing for scaling and specializing the training function.

In your first 30 days, you will learn about CockroachDB and understand the value it brings to our customers; establish internal relationships across Product, Sales, and Support; and begin establishing best practices, assessing training tools, and optimizing our current training curriculum for live delivery.

After 60 days, you will be refining the requirements for customer certification, building out the on-demand and instructor-led curriculum we need for 2019, implementing training tools and best practices, and delivering live customer trainings.

You Have

  • 7+ years of experience as a technical instructor, curriculum developer, instructional designer, or equivalent technical position.
  • Passion for developing and delivering educational experiences that meet the real-world needs of customers, and for building internal and external relationships to get feedback and identify opportunities.
  • Firm understanding of infrastructure technology and solutions, especially distributed databases.
  • Proficiency with SQL, Linux, and one or more programming languages (Python, Go, Java, etc.).
  • B.S. in Computer Science or other technical major.
  • The ability to engage with various audiences and travel 25%-30%.

The Team

Reporting to Jesse Seldess - VP of Documentation

The CockroachDB mission is to make data easy. Jesse makes sure we write the docs counterpart to that mission: Make learning CockroachDB easy and intuitive. Previously, he spent four years at AppNexus building and leading a team of writers through a broad range of docs scenarios, from technical integrations to business use. In off hours, he’s probably make-believing with his kids, reading literature, or writing his own.

Our Benefits

  • 100% health insurance coverage (for you and your dependents!)
  • Paid parental leave (with baby bucks)
  • Flex Fridays
  • Flexible time off & flexible hours
  • Education reimbursement
  • Relocation support

Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at [email protected].

Read Full Job Description

Technology we use

  • Engineering
  • Product
    • C++Languages
    • GolangLanguages
    • ReactLibraries
    • ReduxLibraries
    • CockroachDBDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • AirtableManagement

Location

53 W 23rd St , New York, NY 10010

What are Cockroach Labs Perks + Benefits

Cockroach Labs Benefits Overview

Flexible Working: You are free to arrange your work schedule to meet your individual circumstances.

Free Fridays: One day a week, focus on what drives and motivates you outside of your core work responsibilities. Dedicate time to a community project. Spend a day at home with the kids. Work on the next super feature. We’re convinced that providing adults with time to be creative outside of their day-to-day work yields better results.

Food for All: We provide food throughout the Cockroach Labs work week (Mon-Thu) and grab dinner twice a month as a team at one of NYC’s outstanding restaurants.

Events
 and Outings: Once a quarter we enjoy some downtime as a team, whether it’s catching the latest blockbuster, picnicking in Central Park, or strolling through a museum for inspiration.

Team Trips: Twice a year we voyage beyond Manhattan’s shores. These might be trips to the Caribbean or to the mountains. The connections made in these environments build friendships and deepen the ties which make working together fun and productive.

Flexible Time Off: We care about productivity, not face time. Take time off when you need it.

Learning is Good: We provide $1500 annually to support learning and development through workshops, conferences, and networking events.

Health & Retirement: 100% health insurance coverage for you & your dependents; One Medical membership; Gym discounts; free Citibike membership; 401(k).

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
100% Company-sponsored Medical, Dental, Vision, Basic Life, AD&D, and Disability Insurance for You, Your Spouse, Partner, and Dependents.
Retirement & Stock Options Benefits
401(K)
Company Equity
Equity compensation is determined by the impact we expect an individual to have in their role paired with the risk that earlier employees took in joining the company.
Child Care & Parental Leave Benefits
Generous Parental Leave
8-12 Weeks of Family Leave + $500 Baby Bucks
Flexible Work Schedule
Cockroach Work Week: In-office Monday thru Thursday, with the option to work remotely on Fridays. Core Office Hours: 10am-4pm (except Tuesday Team Meeting from 5:00pm-6:00pm)
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Pre-tax Commuter Account & Paid Citi Bike Membership
Company Outings
Monthly Company Activities & Bi-Annual Company Trips
Free Daily Meals
Lunch Monday thru Thursday & Team Dinners Every Other Tuesday
Stocked Kitchen
Happy Hours
Pet Friendly
Relocation Assistance
Relocation Assistance for You and Your Family to Move to NYC
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
$1500 Learning & Development Stipend + $1500 for Associated Travel
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