Peloton
Peloton is the leading interactive fitness platform globally, with a passionate community of over 6.6 million Members.
New York , NY

Workstream Senior QA - Voice at Peloton (Greater NYC Area, NY)

| Greater NYC Area
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Peloton's Quality Engineering team is looking for a Senior Quality Assurance Engineer in Voice to work on our award-winning Peloton products - including Peloton Bike & Peloton Tread. In this role, you will directly take responsibility for the quality strategy and execution for voice related technology. You will work closely with Software/Hardware developers, Architecture, Product Management and help teams cultivate a quality mindset, coach and advocate for quality while assisting teams with software testing best practices.

THE IDEAL CANDIDATE WILL HAVE:

  • 5+ years of experience in testing, setting test strategy for voice related technology (Automatic Speech Recognition, Natural Language Understanding)
  • 3+ years of experience in creating and leading automation testing for voice technology
  • Experience with performance, scalability, functional, regression, beta testing with reference to voice for consumer experiences
  • Experience creating test strategy and test plans
  • Experience defining and measuring quality success KPIs for a product, service or capability
  • Experience in creating documents and writing excellent bug reports with clear and concise language
  • Experience representing the quality organization in stakeholder meetings - representing specific product(s) / capabilities with an understanding of broader consumer experiences and quality best practices
  • Understanding of compatibility between various platforms and limitations of use
  • Knowledge of HTML5, CSS, JavaScript and iOS/Android development best practices (Does not need to be a developer but should be able to research and recommend solutions in these various technologies in collaboration with developers)
  • Thorough, methodical, and creative with extreme attention to detail
  • Expert at time management and able to work with minimal supervision
  • Experience collaborating, influencing, building relationships with software developers, project managers, product managers and leadership
  • Experience executing strategy using collaboration and influence 
  • Strong presentation skills
  • Experience taking a product from concept to reality, though the full SDLC life cycle 

IN THIS ROLE YOU WILL:

  • Develop the test strategy and plans that cover all necessary testing for a shared capability/ /set of capabilities, specifically Voice related technology.  Testing types include but not limited to functional, integration, system, performance, stress, regression testing scenarios 
  • Drive execution of testing across multiple teams ensuring timely resolution of blockers or escalate as necessary when quality trends indicate timelines won’t be met
  • Proactively prioritize issues based on overall user impact so issues can be categorized optimally before they are resolved
  • Work closely with a cross functional team including Quality (Hardware and/or Software), Project Managers, Engineers, Product Managers to align on strategy, execution and issue management / timely resolution 
  • Provide frequent reporting on product qualification status and system performance  - analyze test results, create reports, summarize information, and present results to the relevant audiences including leadership
  • Lead Beta testing with internal and external stakeholders including analysis of results and reporting back to stakeholders
  • Ensure clear quality guidelines, KPIs are in place for success as early as possible in a project and measurement is clear and consistent when reporting out status
  • Work with teams to make testing an integral part of the software development process
  • Ensure the integrity of product or project deliverable shipped to customers and manufacturer
  • Drive adoption of best practices in testing and maintainability for the workstreams you lead
  • Drive automation and efficiency in testing of capabilities supported
  • Assist in mentoring and coaching

BONUS POINTS IF YOU HAVE:

  • Past test strategy experience includes working with multiple shared or common components across consumer experiences (not limited to Voice)
  • A Talent for building relationships and trust with teams who have been resistant to quality engagement in the past
  • Test strategy experience including working with multiple consumer experience
  • Hands on experience in automated testing frameworks, tools, services, and physical devices (Android device)
  • Hands on experience with setting up and configuring Jenkins or CircleCI
  • Experience testing Mobile apps 
  • A passion for continuous improvement
  • Mentored, coached and/or managed people in the past
  • Experience working directly with people and communities of consumers with disabilities
  • Hands on experience in automated testing frameworks, tools, services, and physical devices (Android)
  • Hands on experience with setting up and configuring Jenkins or CircleCI

ABOUT PELOTON:

Peloton uses technology + design to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime. We have reinvented the fitness industry by developing a first-of-its-kind subscription platform. Seamlessly combining hardware, software, and streaming technology, we create digital fitness and wellness content and products that Members love. In 2020 Peloton committed to becoming an antiracist organization with the launch of the Peloton Pledge. Learn more, here.

“Together We Go Far” means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. In order to be the best version of Peloton, we are deeply committed to building a diverse workforce and inclusive culture where all of our team members can be the best version of themselves. This work has no endpoint; it is the constant work of running an organization that strives to reach its full potential. As a first step in our commitment, we announced the Peloton Pledge to invest $100 million over the next four years to fight racial injustice and inequity in our world, and to promote health and wellbeing for all, from the inside out.

Peloton is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email:  [email protected]


Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address. 

If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email [email protected] before taking any further action in relation to the correspondence.


Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.

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Where we are

Our NY HQ is located in Hudson Yards on Manhattan's West Side, between Hell's Kitchen and Chelsea. This vibrant area is home to incredible cuisine, culture, and community, and is not far from a number of train lines and Citi Bikes.

Technology we use

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What are Peloton Perks + Benefits

Peloton Benefits Overview

At Peloton, we do not subscribe to a one-size-fits-all approach - our workforce is diverse, so our benefits must be, too. Our goal is to enable our team members to be their best, most authentic selves while providing inclusive benefits to them and their families in the moments that matter most. Peloton is proud to offer comprehensive health care, mental health benefits, childcare solutions, generous paternal leave, equity packages, and more to all full time team members. In the United States, we are proud to have recently extended our medicinal benefits offering to portions of our part-time populations at certain threshold of hours. All team members are eligible for a referral bonus plan, pre-paid legal assistance, product & appear discounts, and complimentary access to the Peloton digital app.

Culture
Volunteer in local community
Peloton offers paid Volunteer Time Off to enable and empower our team members to volunteer for causes that positively impact their communities.
Partners with Nonprofits
Peloton has donated funds to organizations across a variety of causes, inclusive of Hunger Relief Efforts, Civil Rights Groups, and more.
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Diversity Employee Resource Groups
Peloton Employee Resources Groups are employee-led groups that foster a diverse and inclusive workplace aligned with Peloton's organizational mission, values, goals, business practices, & overall D&1
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Peloton employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Disability insurance covers 60% of annual salary up to $10000 monthly maximum payout.
Dental Benefits
Peloton's dental plan covers up to $3000 of expenses.
Vision Benefits
Health Insurance Benefits
Peloton covers up to 90% of premiums for high deductible health plans.
Life Insurance
Peloton's Life Insurance is equal to 2 times an employee's annual salary with a minimum coverage of $100,000.
Pet Insurance
Pet insurance is a voluntary employee-paid benefit.
Wellness Programs
Onsite Gym
Team workouts
Peloton team members have free access to the Peloton digital product and can take workouts anytime!
Mental Health Benefits
Peloton partners with Lyra to provide mental health benefits to all employees, with 25 free sessions per year.
Retirement & Stock Options Benefits
401(K)
In addition to benefits that provide security for you today, you can make saving for the future easy with a 401(k) plan that allows you to save a portion of your salary towards retirement.
401(K) Matching
Peloton provides employees with a 401(K) matching plan managed by ADP. We match 100% of contributions up to 4% of an employee's annual gross pay.
Company Equity
Employee Stock Purchase Plan
Our Employee Stock Purchase Plan (ESPP) is an optional program that allows eligible team members to use payroll deductions to purchase Peloton stock twice a year at a discount.
Child Care & Parental Leave Benefits
Child Care Benefits
Peloton partners with Bright Horizons and Urban Sitters for Backup child care assistance. Subsidized child care & family care.
Generous Parental Leave
Parental Leave is a Company-Paid benefit which will pay your salary following the birth, adoption, or placement of a child. Up to 18 weeks total.
Remote Work Program
Peloton's remote work program allows Team Members to work from home on occasion, as needed for them.
Family Medical Leave
Peloton provides eligible team members with up to 12 weeks of unpaid, job-protected leave per year.
Adoption Assistance
Peloton reimburses for eligible adoption expenses and 18 week of paid leave.
Vacation & Time Off Benefits
Generous PTO
Hourly team members receive between 10 to 20 days per year of paid time off based on years of service.
Paid Volunteer Time
Peloton employees receive 16 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Team Members receive 48 hours of sick time up front.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Peloton offers pre-tax commuter benefits for all employees for both Transit and Parking.
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Peloton hosts happy hours in our NYC Penthouse on occasion.
Recreational Clubs
Relocation Assistance
Peloton offers a comprehensive relocation policy for employees relocating.
Fitness Subsidies
Peloton is proud to offer all full-time team members an annual reimbursement of $500 for Wellness related events registration/sponsor fees.
Home Office Stipend for Remote Employees
During these unprecedented times, Peloton offers remote employees the ability to reimburse purchases for their at-home office, not exceeding $500.
Professional Development Benefits
Tuition Reimbursement
Peloton has partnered with Gradifi to help pay down your student debt and pay for your children's future education.
Diversity Program
Promote from within
Continuing Education stipend
Peloton provides $5250 annually of financial assistance for certain education related expenses to foster & encourage the professional development of our team members.

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