Engineering Manager, Fraud & Risk

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Ireland, Poland, and Germany, we’re building the future of online marketplaces—together.

From fashion, beauty, and electronics to rare collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone.

And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce.

The Fraud Engineering team owns the algorithms & infrastructure that prevent financial abuse in all of its forms. This includes preventing stolen card fraud, detecting refund & referral abuse, & establishing user identity, to name just a few. 

We’re looking for a seasoned, hands-on leader who will bring a deep entrepreneurial drive, a first-principles understanding of abuse vectors, & rigorous thinking about business tradeoffs. Candidates for this role should be excited about both getting their hands dirty early on–the fraud team is very small, so its new manager will need to devote a large share of their bandwidth to deep technical work as they scale out the team–& taking on more management responsibilities over time.

Required to be within commuting distance of our Los Angeles, Seattle, New York, or San Francisco Hubs

In addition to embodying our cultural principles, great candidates will also have 7+ years of total experience in software engineering as either an individual contributor or manager, plus:

• 2+ years of management experience building, mentoring, performance managing, & guiding the execution of teams in a high-growth environment.

• 2+ years of software engineering experience building for consumer-scale loads.

• 1+ years of experience writing production code in Python.

• 1+ years of experience developing fraud detection & prevention systems preferred.

• A love of technical work. You are excited about spending a significant portion of your bandwidth writing code & serving as a tech lead as you scale out your team.

• Exceptional project leadership & communication. You simultaneously lead multiple initiatives across several product areas & effectively communicate findings with leadership & product teams.

• Relentlessness & entrepreneurship. You prioritize your work ruthlessly & run through walls to get things done. Your curiosity drives you to dig into user problems & craft suggestions on how we can address them.

• Business intuition & a data-driven mindset. You think critically about the growth headwinds fraud prevention systems can create. Explicit data science or machine-learning experience is a huge plus.

• Obsession with impact. You are focused on driving value for users & have a track record of deploying simple solutions wherever feasible. You move as fast as possible without sacrificing quality.

• Technical expertise. You regularly commit code, write RFCs, & meaningfully contribute to technical discussions.

• Bachelor’s degree in Computer Science, Statistics, Applied Mathematics, Economics, a related technical field, or equivalent work experience.

• Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)

• Health Insurance options including Medical, Dental, Vision

• Work From Home Support

  • Home office setup allowance

  • Monthly allowance for cell phone and internet

• Care benefits

  • Monthly allowance for wellness

  • Annual allowance towards Childcare

  • Lifetime benefit for family planning, such as adoption or fertility expenses

• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally

• Monthly allowance to dogfood the app

  • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).

• Parental Leave

  • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.